The Elk & Avenue Hotel

Photo gallery for The Elk & Avenue Hotel

Primary image
Indoor spa tub
Standard Room, 2 Queen Beds | Down duvets, desk, laptop workspace, blackout curtains
Standard Loft | Living room | 37-inch LCD TV with cable channels, TV
Standard Room, 1 King Bed | Down duvets, desk, laptop workspace, blackout curtains

Overview of The Elk & Avenue Hotel

The Elk & Avenue Hotel

3.0 star property
Mountain hotel with restaurant, near Banff Lake Louise Tourism Bureau

8.8/10 Fabulous

1,593 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
Map
333 Banff Ave, Banff, AB, T1L1B1
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Ski storage
  • Sauna
  • Self parking
  • Spa tub
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Banff Lake Louise Tourism Bureau - 1 min drive
  • Upper Hot Springs - 6 min drive
  • Banff Gondola - 6 min drive
  • Banff National Park - 20 min drive

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 6 min walk

About this property

The Elk & Avenue Hotel

Transformed 3-star hotel in the mountains, renovated in 2016
A terrace, shopping on site and a coffee shop/cafe are just a few of the amenities provided at The Elk & Avenue Hotel. For some rest and relaxation, visit the sauna or the hot tub. Be sure to enjoy a meal at Farm & Fire, the on-site restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • Express check-out, luggage storage and a porter/bellboy
  • Smoke-free property, a gift shop and multilingual staff
  • Guest reviews give top marks for the central location
Room features
All guest rooms at The Elk & Avenue Hotel offer perks, such as Laptop workspace and air conditioning, as well as amenities, such as complimentary wireless Internet access. Guest reviews give good marks for the cleanliness, overall comfort rooms at the property.
More amenities include:
  • Heating and ceiling fans
  • Bathrooms with showers and free toiletries
  • 37-inch HDTVs with cable channels
  • Recycling, electric kettles and housekeeping

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 162 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4 PM until 2:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (CAD 5 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave

Travelling with children

  • Children stay free

What to do

  • Shopping
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Scooter/moped hire nearby
  • Snowboarding nearby
  • Hot springs nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Built in 1988
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Hot tub
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path to lift
  • Handrails in stairwells
  • Wheelchairs available on site
  • Close-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Housekeeping (on request)
  • Recycling

Special features

Dining

Farm & Fire – On-site restaurant.
Good Earth – On-site coffee shop. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CAD 50 per night

Optional extras

  • Breakfast costs between CAD 16 and CAD 22 for adults, and CAD 10 and CAD 10 for children (approximately)

Parking

  • Covered self-parking costs CAD 5 per night
  • Parking is available nearby and costs CAD 5 (1640 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Noise-free guestrooms cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

The Elk Avenue Hotel
Banff International
Elk Avenue Hotel Banff
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

Frequently asked questions

Does The Elk & Avenue Hotel offer free cancellation for a full refund?
Yes, The Elk & Avenue Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Elk & Avenue Hotel?
As of 30 September 2022, prices found for a 1-night stay for 2 adults at The Elk & Avenue Hotel on 30 October 2022 start from €123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Elk & Avenue Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Elk & Avenue Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Elk & Avenue Hotel?
Yes. Self-parking costs CAD 5 per night. Parking spaces may be limited.
What are the check-in and check-out times at The Elk & Avenue Hotel?
You can check in from 4 PM - 2:00 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at The Elk & Avenue Hotel and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs and cave exploring. Relax in the hot tub after a day on the slopes or enjoy the use of a sauna.
Are there restaurants at or near The Elk & Avenue Hotel?
Yes, there's an on-site restaurant, Farm & Fire. Nearby restaurants include Grizzly House (4-min walk), Rose and Crown (4-min walk) and JK Bakery Cafe (4-min walk).
What's the area around The Elk & Avenue Hotel like?
The Elk & Avenue Hotel is a short 6-minute walk from Banff Station and 14 minutes' walk from Banff Centre for Arts and Creativity. The local area is popular with nature enthusiasts and our guests say that it is very central.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.3/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Hotel is in a great location, well maintained and clean. We had a loft room. Very nice. There was a continuous sounds of what seemed like a running generator all night from somewhere outside. Excellent and courteous check in when we were 2 hours early. Breakfast at the farm and fire was not great. Food ok but service very lacking. We seemed to have the bartender serving us. She missed part of our order. Food delivered by someone else and finally flagged someone to finish the order 5 minutes later. No coffee or pop refills offered. Not impressed at all. Went to Tim Hortons after breakfast Way better places for breakfast
Leslie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lady at desk-
The lady at the desk was so accommodating when I explained that my daughter could not climb stairs to bedroom.
Alice, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Simran, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amber, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Elk + Avenue stay
Perfect location - close to everything. Comfortable room, friendly and helpful staff.
3-night trip
Verified Hotels.com guest review

4/10 Fair

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A fantastic hotel!
An outstanding stay! Beautiful entry to the lobby and very easy quick parking out front. Front desk staff very friendly & professional and a seamless check-in process. Room was beautiful & we had a very restful sleep. Location also excellent. There is nothing I did not like about this property!
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zulfiqar, 2-night trip
Verified Hotels.com guest review