St Martins Lane, London

The rooms are very small. Hard to get large luggage pieces in. Location and ambiance were great.

Great amenities and location. Couldn’t be better. I enjoyed the Cuban restaurant that’s on-site.

It's a good thing that we were NOT interested in the hotel's facade, because that was the only thing that was not special. From the moment we went through the revolving front door, to the moment we left 3 days later, our stay was wonderful. We had requested an early arrival, and were so pleased that a room was ready for us when we checked in. The location was perfect for our needs...located near Leicester Square, Piccadilly Circus, etc...we walked everywhere. The underground stations were nearby as well, so convenient. What a pleasant room; super comfortable bed; nicely appointed bathroom area with plenty of counter space for toiletry bags and bathrobes! One feature that really stood out was the door to the bedroom, which closed off the entry way...no noise from the hotel corridor!

Hotel was fine except we had money stolen in our room. The money was in the zipper part of my husband’s backpack. Someone would have had to go through the backpack to find it. I understand that it’s not the hotel’s responsibility but you should have employees who are trustworthy.

I’m a return guest always enjoy my stays at the hotel. Lots of fun areas to explore the secret bar. I enjoy my superior room very clean have good sleeps. Great mini bar, room can be a bit low lighting. Hotel service is high when making requests as is concierge desk. Usually v easy to get a taxi. Has a good location for where I need to be can be problematic at v busy times w traffic but that’s a central London issues.