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Capsis Astoria Heraklion Hotel, Heraklion

4 stars4 stars
11 Eleftherias squareHeraklionCrete Island71201Greece, 800-491-6126
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Excellent4.0 / 5
Room
Room is all right
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
182See all 182 Hotels.com reviews
From 736 reviewsTripAdvisor Traveller Rating

Capsis Astoria Heraklion Hotel, Heraklion

Hotel Info: 866-539-8117

from $49
  • Junior Suite
  • Superior Room (square view)
  • Executive Room, Accessible
  • Executive Room
  • Business Suite
  • Superior Room (street view)
  • Economy Room (Special Offer)
  • Triple Room (street view)
  • Family Room

At a glance

Key facts

Hotel size

  • This hotel has 131 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Sailing nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 4650
  • Conference space size (meters) - 432
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1966
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Recent reviews

Excellent 4.0 /5 from 182 reviews

Capsis Astoria Heraklion Hotel, Heraklion
Excellent4.0 / 5
Met all expectations.
Great area near the port. Plenty of shopping near by. Rooms smell a bit musty but they are comfortable for the price. Tour office right outside helped us book a great day tour around the western part of the island. Friendly staff.
1 night romance trip
Capsis Astoria Heraklion Hotel, Heraklion
Fair2.0 / 5
Nice hotel, unpleasant experience
We booked one night, due to its location and access to the airport at an early hour. I have very mixed feelings. The first interaction was good, but also confusing. There were three members of the staff who all interacted with clients, at the same time. After one receptionist started to talk to me, he switched to another guest and I was "taken over" by another employee, and then another, with breaks in between when I didn't know if they have forgotten about me, or what exactly is happening. The room was on the last floor, with an excellent view, comfy bed, good amenities and everything I would expect from a 4 stars hotel. I have spent a few hours on their roof terrace, which offered a fantastic view over the city, sea and mountains, and a fresh dip in the swimming pool. The bartender was friendly and polite. The big problem appeared when we went to sleep, as there seemed to be a huge party on that terrace with a strong bass and people jumping or dancing in a way that the ceiling on top of us was vibrating. As we had our alarm set for 5.30am, we were hoping that after midnight they will reduce the sound. As this didn't happen, we make two phone calls to the reception between midnight and 1am, but with no apparent consequence, even though the employee was very apologetic about it. Moreover, we had all sorts of bites on our bodies after the night here, which I am not sure if are coming from bed bugs, insects or mosquitos.
1 night romance trip
Capsis Astoria Heraklion Hotel, Heraklion
Fair2.0 / 5
It is a 2 star at best
1 night family trip
Capsis Astoria Heraklion Hotel, Heraklion
Good3.0 / 5
Great roof top bar, but a bit loud in the evening for those staying on the top floor of the hotel. Roof top pool is a bit small, and closes early in the afternoon to set up roof top for dinner/bar. Good value hotel though. Room was spacious, clean and staff was friendly.
1 night family trip
Capsis Astoria Heraklion Hotel, Heraklion
Excellent4.0 / 5
nice hotel in the heart of Heraklion
nice hotel, great variety for breakfast, perfect location, nice roof bar!
2 night family trip

See all reviews

Capsis Astoria Heraklion Hotel, Heraklion

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