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Crowne Plaza Guatemala, Guatemala City

3.5 stars
Avenida Las Americas 9-08 Zn13Guatemala CityGuatemala01013Guatemala, 800-491-6126
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Good3.6 / 5
Location
Great location
Breakfast
Tasty breakfast
Vibe
Vibe is not too good
Amenities
Amenities are not the best
131See all 131 Hotels.com reviews
From 461 reviewsTripAdvisor Traveller Rating

Crowne Plaza Guatemala, Guatemala City

Hotel Info: 866-539-8117

from $90
  • Junior Suite, Non Smoking
  • Executive Room, 1 King Bed, Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • One King Bed Sleep Advantage Smoking
  • Room, 1 King Bed, Non Smoking, Corner
  • Room, 1 Queen Bed, Accessible, Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Standard Room
  • Junior Suite, 1 King Bed, Non Smoking
  • Two Queen Beds Smoking
  • One King Bed Executive Floor Smoking
  • Room, 2 Queen Beds, Non Smoking
  • One King Bed, Non-Smoking
  • Suite, Smoking (Ambassador)

At a glance

Key facts

Hotel size

  • This hotel has 183 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times *

Parking

  • Free self parking

Also known as

  • Crowne Plaza Guatemala
  • Crowne Plaza Hotel Guatemala
  • Guatemala Crowne Plaza
  • Crowne Plaza Guatemala City
  • Crowne Plaza Guatemala Guatemala City
  • Crowne Plaza Guatemala Hotel Guatemala City
  • Guatemala City Crowne Plaza
  • Crowne Plaza Guatemala Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between GTQ 140.00 and GTQ 180.00 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Casino
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 15
  • Conference space
  • Meeting rooms 15
  • Conference space size (feet) - 17000
  • Conference space size (meters) - 1530
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1993
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Los Volcanes - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Trapiches Bar - This bar serves light fare only.

Crowne Plaza Guatemala, Guatemala City’s small print

Also known as

  • Crowne Plaza Guatemala
  • Crowne Plaza Hotel Guatemala
  • Guatemala Crowne Plaza
  • Crowne Plaza Guatemala City
  • Crowne Plaza Guatemala Guatemala City
  • Crowne Plaza Guatemala Hotel Guatemala City
  • Guatemala City Crowne Plaza
  • Crowne Plaza Guatemala Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between GTQ 140.00 and GTQ 180.00 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 131 reviews

Crowne Plaza Guatemala, Guatemala City
Fair2.0 / 5
This Hotel is the worst Choice somebody can have. Windows are so old that feels like if there is no window. All rooms have door between (for family Sharing) and you can hear almost everything from your next room. Terrible !
1 night business trip
Crowne Plaza Guatemala, Guatemala City
Outstanding5.0 / 5
Excellent location.
1 night family trip
Crowne Plaza Guatemala, Guatemala City
Good3.0 / 5
Decent hotel quality, loud, not flexible service
Solid hotel, good breakfast, service ok if you don't need anything special, no flexibility - just following policies on booking and eventual changes, conveniently located near the ariport but also loud noise due to the proximity to airport - there is air traffic all night - not a lot but about a plane arriving or leaving every hour.
3 night business trip
Crowne Plaza Guatemala, Guatemala City
Good3.0 / 5
Ok for the price, but there are better options
Crown Plaza is an ok deal for the price, but it's outdated and not in a great neighborhood. There's nothing walking distance and frankly I don't feel safe enough in that neighborhood to be out on my own. Nice gym!! Good service, room service was very flexible in accomodating for a diet I was doing. For just a little bit more money, there are better options, but they were full.
2 night business trip
Crowne Plaza Guatemala, Guatemala City
Fair2.0 / 5
Veyr outdated but in a safe neighborhood
Great location, but very outdated hotel. My room was still dirty when I went into it. Very poor lighting throughout the room. The shower head was at least 10 inches below the top of my head, which made showering a nightmare. Power outlets are few and far in between in the room I stayed in.
2 night business trip

See all reviews

Crowne Plaza Guatemala, Guatemala City

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