Guests
All properties in Santo Domingo, Distrito Nacional, Dominican Republic

Sheraton Santo Domingo Hotel

4-star Santo Domingo hotel with outdoor pool, connected to a shopping center

  • Free WiFi in lobby and free parking
From
$129

Image gallery

  • Club Suite, 1 Bedroom, Non Smoking - Guest Room
  • Club Suite, 1 Bedroom, Non Smoking - Guest Room
  • Outdoor Pool
  • Outdoor Pool
  • Club Suite, 1 Bedroom, Non Smoking - Guest Room
Club Suite, 1 Bedroom, Non Smoking - Guest Room. Image 1 of 96
1 / 96Club Suite, 1 Bedroom, Non Smoking - Guest Room
365 George Washington Avenue, Santo Domingo, 10205, Dominican Republic
8.8.Fabulous.
  • The Sheraton hotels Have been absorbed by the Marriott corporation and the quality has…

    Sep 11, 2021

  • Just Wonderful!

    Sep 8, 2021

See all 552 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Walkable
Quiet
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 245 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Gascue
  • Malecon - 1 min walk
  • El Obelisco Macho - 6 min walk
  • Hostos Park - 10 min walk
  • Playa Montesinos - 17 min walk
  • The Count's Gate - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 Queen Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Partial Ocean View
  • Room, 2 Queen Beds, Non Smoking, Partial Ocean View
  • Room, 1 King Bed, Non Smoking, Ocean View
  • Room, 2 Queen Beds, Non Smoking, Ocean View
  • Club Room, 1 King Bed, Non Smoking, Ocean View
  • Club Room, 2 Queen Beds, Non Smoking, Ocean View
  • Junior Suite, 1 Bedroom, Non Smoking
  • Junior Suite, 1 Bedroom, Non Smoking
  • Club Suite, 1 Bedroom, Non Smoking
  • Club Suite, 1 Bedroom, Non Smoking, Oceanfront
  • Club Suite, 1 Bedroom, Non Smoking

What’s around

Landmarks

  • In Gascue
  • Malecon - 1 min walk
  • El Obelisco Macho - 6 min walk
  • Hostos Park - 10 min walk
  • Playa Montesinos - 17 min walk
  • The Count's Gate - 19 min walk
  • Calle El Conde - 19 min walk
  • Palace of Fine Arts - 19 min walk
  • National Palace - 20 min walk
  • Convento de los Dominicos - 22 min walk
  • Museum of the Dominican Man - 23 min walk

Getting around

  • Las Americas Intl. Airport (SDQ) - 36 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 39 min drive
  • Joaquin Balaguer Station - 22 min walk
  • Casandra Damiron Station - 28 min walk
  • Amin Abel Station - 30 min walk
  • Airport shuttle (surcharge)
map
See on map
365 George Washington Avenue, Santo Domingo, 10205, Dominican Republic

At a glance

Hotel size

  • This hotel has 245 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)
  • Specific rooms only, restrictions apply*
  • Up to 30 lbs

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Sauna
  • Pool umbrellas
  • Health club

Working away

  • Business center
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 5355
  • Conference space size (meters) - 497
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Braille signage
  • Closed-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/viewport in door
  • Lowered locks/deadbolt
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Lever door handles

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch plasma TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Cafe Casabe Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 12 per night (rates may vary)
  • Airport shuttle service is offered for an extra charge of USD 45 per vehicle (one way)
  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)
  • Refrigerators are available for USD 25.60 per night

PetsPay at property

  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

Also known as

  • Hotel Magna 365
  • Sheraton Santo Domingo Hotel Santo Domingo
  • Sheraton Santo Domingo Hotel Hotel Santo Domingo
  • Hotel Magna 365 Santo Domingo
  • Magna 365
  • Magna 365 Hotel
  • Magna 365 Santo Domingo
  • Sheraton Santo Domingo Hotel
  • Sheraton Santo Domingo
  • Sheraton Santo Domingo
  • Sheraton Santo Domingo Hotel Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Sheraton Santo Domingo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self, valet, and extended parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Yes, dogs stay free, with a maximum weight of 30 lbs per pet. Service animals are exempt from fees.
  • You can check in starting at 3 PM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Cafe Casabe Restaurant offers international cuisine and ocean views. Nearby restaurants include Sol Pool Lounge & Restaurant (3-min walk), Luna Tapas Bar & Restaurant (3-min walk), and Villar Hermanos Garden Cafe (5-min walk).
  • Yes, an airport shuttle is available. The charge is USD 45 per vehicle one way.
  • Sheraton Santo Domingo Hotel has an outdoor pool and a sauna, as well as a health club.
8.8.Fabulous.
  • 10.0.Exceptional

    It was an awesome experience and the hotel is fabulous I highly recommend.

    Ivonne, 8 night family trip, Aug 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    They are excellent, you feel like home, They are respectful and helpful, I have been 3 times into last 2 weeks, in family twice and one with my husband .

    Magda, 1 night family trip, Jul 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The Sheraton is a family friendly Hotel with great customer service.

    1 night family trip, Jun 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    It was a great stay!!!

    4 night trip, Jun 7, 2021

    Verified Orbitz guest review

  • 2.0.Poor

    High price

    7 night trip, May 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    great

    JOSE, 7 night trip, May 15, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Canceled the night before due to passport issues. Per our itinerary and speaking to an Expedia agent that night, we should have received a full refund minus $200. Then I called next night confirm cancellation talked the supervisor Christina and she said we only get airline credit and will be charged for room. still waiting for her call to confirm refund. Each time I called Expedia I was on hold for 4 hours. VERY DISAPPOINTED!!! 😡😡😡. Never again and I will spread the word on social media!

    4 night family trip, May 13, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Nice place decent pricing

    2 night trip, May 10, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    The Staff are completely amazing, definitely staying here again.

    4 night family trip, May 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Highly recommended

    Israel, 2 night family trip, Apr 26, 2021

    Verified Hotels.com guest review

See all 552 reviews