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All properties in Santo Domingo, Distrito Nacional, Dominican Republic
1 room, 2 adults

Sheraton Santo Domingo Hotel

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach nearby
  • Connecting/adjoining rooms available
  • Refrigerator
365 George Washington Avenue, Santo Domingo, Distrito Nacional, 10205, Dominican Republic

4-star hotel with outdoor pool, connected to a shopping center, near Parque Colon
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach nearby
    • Connecting/adjoining rooms available
    • Refrigerator
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Dominican Republic may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Great service and confort Dec 2, 2020
  • Excellent and great service Dec 1, 2020

Sheraton Santo Domingo Hotel

from $119
  • Traditional Room, 1 Queen Bed
  • Room, 1 King Bed, Partial Ocean View
  • Room, 2 Queen Beds, Partial Ocean View
  • Room, 1 King Bed, Ocean View
  • Room, 2 Queen Beds, Ocean View
  • Club Room, 1 King Bed, Non Smoking, Ocean View
  • Club Room, 2 Queen Beds, Non Smoking, Ocean View
  • Junior Suite, 1 Bedroom, Non Smoking
  • Junior Suite, 1 Bedroom, Non Smoking, Balcony
  • Club Suite, 1 Bedroom, Non Smoking, View
  • Club Suite, 1 Bedroom, Non Smoking, Oceanfront
  • Presidential Suite, 1 Bedroom, Business Lounge Access

What’s around Sheraton Santo Domingo Hotel

Landmarks

  • In Gascue
  • Parque Colon - 27 min walk
  • Sambil Santo Domingo - 39 min walk
  • El Obelisco Macho - 6 min walk
  • Hostos Park - 10 min walk
  • Palace of Fine Arts - 18 min walk
  • The Count's Gate - 19 min walk
  • Playa Montesinos - 19 min walk

Getting around

  • Las Americas Intl. Airport (SDQ) - 36 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 43 min drive
  • Joaquin Balaguer Station - 22 min walk
  • Casandra Damiron Station - 28 min walk
  • Amin Abel Station - 30 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 245 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Dominican Republic may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Specific rooms only, restrictions apply*

  • Up to 30 lbs

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free valet parking on site (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Sauna
  • Pool umbrellas
  • Health club
Working away
  • Business center
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 5355
  • Conference space size (meters) - 497
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Braille signage
  • Closed-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/viewport in door
  • Lowered locks/deadbolt
  • Grab bar - in bathtub
  • Lever door handles
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Casabe Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Sheraton Santo Domingo Hotel’s small print

Also known as

  • Hotel Magna 365
  • Sheraton Santo Domingo Hotel Santo Domingo
  • Sheraton Santo Domingo Hotel Hotel Santo Domingo
  • Hotel Magna 365 Santo Domingo
  • Magna 365
  • Magna 365 Hotel
  • Magna 365 Santo Domingo
  • Sheraton Santo Domingo Hotel
  • Sheraton Santo Domingo
  • Sheraton Santo Domingo
  • Sheraton Santo Domingo Hotel Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge of USD 50 (subject to availability)

Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Refrigerators are available for USD 25.60 per night

Airport shuttle service is offered for an extra charge of USD 45 per vehicle (one way)

WiFi is available in guestrooms for USD 12 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Santo Domingo Hotel

  • Does Sheraton Santo Domingo Hotel offer free cancellation for a full refund?
    Yes, Sheraton Santo Domingo Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Santo Domingo Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Santo Domingo Hotel?
    Yes, there's free self, valet, and extended parking. Parking spots may be limited.
  • Is there a pool at Sheraton Santo Domingo Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Sheraton Santo Domingo Hotel?
    Yes, dogs stay free, with a maximum weight of 30 lbs per pet. Service animals are exempt from fees.
  • What are the check-in and check-out times at Sheraton Santo Domingo Hotel?
    You can check in starting at 3 PM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Sheraton Santo Domingo Hotel?
    Yes, Cafe Casabe Restaurant offers international cuisine and ocean views. Nearby restaurants include Luna Tapas Bar & Restaurant (3-min walk), Villar Hermanos Garden Cafe (5-min walk), and Cafeteria Restaurant Manolo (7-min walk).
  • Is airport shuttle service offered by Sheraton Santo Domingo Hotel?
    Yes, an airport shuttle is available. The charge is USD 45 per vehicle one way.

Recent reviews

Fabulous 8.8 From 557 reviews

Exceptional 10.0
Even though the hotel is aged, still does the trick.
us1 night business trip
Very Good 8.0
good thanks
Guillermo, us2 night family trip
Exceptional 10.0
Great stay in Santo Domingo! Great gym and food.
Great hotel in Santo Domingo. Room was clean and comfortable. The staff was very attentive. THE BEST work out facility in a hotel; included waters, sauna, towels, TV, great selection of weights and no pandemic hassles of other hotels. The food was also great and they prepared special requested meals (La Bandera).
Derek, us2 night family trip
Exceptional 10.0
Great
us2 night trip
Exceptional 10.0
excellent! will do it all over again! Great customer service.
claritza, us9 night family trip
Exceptional 10.0
Excelente service, the staff is always happy to serve. With this Covid-19 situation, this is one of the best place to stay.
Handy, us3 night romance trip
Fair 4.0
The room was over priced. It was very dated. For $200 a night I got warped furniture, dirty carpet. Felix was very helpful. Do not use the taxi service from the hotel, driver wants to charge you more than the upfront agreed price once you reach your destination.
Douglas, us7 night family trip
Good 6.0
I encountered several staff members who were extremely helpful and pleasant. Felix was helpful, friendly, and knowledgeable about area stores. Noel, the pool area manager was friendly and helpful. Room service was not great. I didn’t know that you had to ask to have your room clean, but they would just come in your room without knocking. This occurred on several occasions.
Torocane23, us10 night family trip
Exceptional 10.0
Great service love staff great stay clean lo e pool gym food
Jay, us6 night romance trip
Fair 4.0
Not a good hotel overall. Overpriced rooms are average. Must call for small shower towels. Food is not good and overpriced. Room service overpriced. Sink had a bad leak. Pool was dirty. Ordered the complimentary breakfast delivered to our room but they charged us because its only complimentary when you dine in. This was never told to us even when we ordered it over the phone. There is an ocean view but no access to the ocean at all. Do not stay here. Hotel staff were kind and sincere but unfortunately they are only told what to do by management. Sheraton in general must be a bad choice anywhere you stay.
us3 night romance trip

Sheraton Santo Domingo Hotel