Sheraton Fallsview Hotel

Photo gallery for Sheraton Fallsview Hotel

Primary image
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Water park
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Premium bedding, in-room safe, desk, blackout drapes

Overview of Sheraton Fallsview Hotel

Sheraton Fallsview Hotel

4.0 star property
Riverfront hotel with water park, near Fallsview Indoor Waterpark

7.6/10 Good

4,450 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
The price is $172
Price available on 7/27/2022
Map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
Main amenities
  • Housekeeping (on request)
  • Casino
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Water park
  • Nightclub
  • Breakfast available
  • Free casino shuttle
  • 24-hour fitness center
  • Valet parking
  • Self parking
For families
  • Children stay free
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Niagara Falls
  • Clifton Hill - 1 min walk
  • Fallsview Indoor Waterpark - 2 min walk
  • Niagara SkyWheel - 5 min walk
  • Casino Niagara - 7 min walk
  • Rainbow Bridge - 8 min walk
  • Maid of the Mist - 14 min walk
  • Skylon Tower - 14 min walk
  • Fallsview Casino - 17 min walk
  • Journey Behind The Falls - 17 min walk
  • Seneca Niagara Resort & Casino - 20 min walk

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 18 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive
  • Niagara Falls Station - 5 min drive
  • Niagara Falls Station - 29 min walk
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 30 min walk
  • Free casino shuttle

About this property

Sheraton Fallsview Hotel

Placing you just steps from Clifton Hill, Sheraton Fallsview Hotel features a casino and a nightclub. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or Ayurvedic treatments, and Massimo’s Italian, one of 3 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this upscale hotel include a water park, an indoor pool, and an outdoor pool. Fellow travelers say good things about the location and local sightseeing.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 669 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (CAD 39 per night; includes in/out privileges)
  • Onsite valet parking (CAD 59 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Offsite

  • Free casino shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7 AM–11 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Water park access (surcharge)
  • Children's pool
  • Mini golf
  • Grocery/convenience store

What to do

  • Mini golf
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business center
  • 18 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Water park access (surcharge)
  • Arcade/game room
  • Casino
  • Full-service spa
  • Nightclub
  • 40 casino gaming tables
  • 1700 casino slot machines
  • Casino VIP room
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages spoken

  • English
  • French

Room amenities

Be entertained

  • 37-inch TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Recycling
  • LED light bulbs

Special features

Spa

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for CAD 15.95 per day (rates may vary)
  • English breakfast is offered for an extra charge of CAD 32.95 for adults and CAD 16.48 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CAD 25.0 per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs CAD 39 per night with in/out privileges
  • Valet parking costs CAD 59 per night with in/out privileges

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Frequently asked questions

Overall score and ratings

7.6

Good

8.0/10

Cleanliness

7.9/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

7.9/10

Eco-friendliness

8/10 Very Good

HIROO, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Asif, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Carly, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

We recommend this hotel. Great location and staff.
There was a problem at first with the room not being correctly described in the listing. However, we received splendid service from the hotel which remedied the situation. A happy ending with a lovely view of the American Falls.
Lance, 1-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best Hotels
We were extremely pleased with the cleanliness.
Michelle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Black mold bathroom
Why is there BLACK MOLD on the ceiling? For so much money for a room $$$ you would think maybe a clean bathroom ceiling. Do you care about the people in the room? Also I had 1 night on friday where music was LOUD, and they said twice on phone they would fix it but was still so loud. How about some compensation, a discount code? or a free night for a clean room next time? Don't tell me your staff "could have cleaned better" It looks like mold was there for weeks or months for it to grow. So, do not say that. How about compensation?
Tyler, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Noboru, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jianfei, 1-night trip
Verified Hotels.com guest review