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All properties in Niagara Falls, Ontario, Canada
1 room, 2 adults

Sheraton On The Falls Hotel, Niagara Falls

4-star4 stars
5875 Falls Ave, Niagara Falls, ON, L2G3K7, Canada

Riverfront hotel with 3 restaurants, near Oakes Garden Theatre
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 8,820 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Great room
Value
Value for money could be better

Sheraton On The Falls Hotel, Niagara Falls

from $76
  • Room, 2 Queen Beds, No View
  • Room, 1 Queen Bed, No View
  • Room, 1 King Bed, View
  • Room, 2 Queen Beds, City View
  • Room, 2 Queen Beds, View
  • Room, 1 Queen Bed, View (Partial Falls View)
  • Room, 2 Queen Beds, View (American Falls View)
  • Room, 2 Queen Beds, View (Falls View)
  • Deluxe Room, 2 Queen Beds, View (Falls View, High Floor)
  • Deluxe Room, 1 King Bed, View (Falls View, High Floor)
  • Room, 1 King Bed, Fireplace, View (Falls View, High Floor)

What’s around Sheraton On The Falls Hotel, Niagara Falls

Top spots nearby

Recommended by this property

  • Oakes Garden Theatre (2-minute walk)
  • Casino Niagara (2-minute walk)
  • Fallsview Indoor Waterpark (3-minute walk)
  • Crystal Caves (3-minute walk)
  • Horseshoe Falls (14-minute walk)

Getting around

  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 20 min drive
  • Niagara Falls Station - 29 min walk
  • Niagara Falls Station - 8 min drive
  • Niagara Falls Station - 10 min drive
  • Free casino shuttle

At a glance

Key facts

Hotel size

  • This hotel has 669 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

  • Car charging point

Offsite

  • Free casino shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Golfing nearby
  • Casino
  • Nightclub
  • Water park access (surcharge)
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 18
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.

Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.

Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.

Starbucks - This coffee shop serves breakfast and lunch. Open daily.

Sheraton On The Falls Hotel, Niagara Falls’s small print

Also known as

  • Falls Sheraton
  • Sheraton Falls Niagara Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton On The Falls
  • Sheraton On The Falls
  • Sheraton On The Falls Hotel Hotel
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton On The Falls Hotel Hotel Niagara Falls
  • Sheraton Falls
  • Sheraton Hotel Falls
  • Niagara Falls Sheraton
  • Sheraton Hotel Niagara Falls
  • Sheraton Niagara Falls
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Hotel

Policies

  • Pool access available from 8:00 AM to 10:00 PM.
  • Guests under 18 years old are not allowed in the spa.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Self parking costs CAD 35 per night with in/out privileges

    Valet parking costs CAD 55 per night with in/out privileges

    Rollaway beds are available for CAD 25.0 per stay

    Buffet breakfast is offered for an extra charge of CAD 27.95 for adults and CAD 14.00 for children (approximately)

    WiFi is available in guestrooms for CAD 15.95 per day (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Very Good 8.2 From 3,809 reviews

    Exceptional 10.0
    Absolutely perfect vacation
    The hotel location was very good. We had a very picturesque view. Absolutely beautiful. The staff were very friendly. We would highly recommend the hotel. Absolutely perfect vacation. We stayed at the Sheraton Hotel in Niagara Falls Ontario Canada.
    Margaret, us4 night trip
    Very Good 8.0
    Good
    Good for the price. Stayed in one of the less expensive rooms. Nothing special. Great view and close to bridge.
    us3 night family trip
    Very Good 8.0
    Great and best location to stay with family when visiting the Niagara Falls.
    Gabriel, us2 night family trip
    Very Good 8.0
    Type of view
    Our check in went slowly. We had requested two rooms near each other and it was 5 pm before the second room was ready. I had also booked rooms with a “view”. Please note this does not mean a front view of the waterfalls. If you want to be directly across from the falls you must request a “falls view”. Since we were unaware of the distinction we were a bit disappointed upon arrival. This hotel does have the best location in the area. It was very busy with bus groups upon our arrival. The breakfast buffet was great and the staff in the restaurant was very friendly and helpful.
    us2 night family trip
    Fair 4.0
    Honest Review
    Unfortunately the time spent at the hotel did not exceed our expectations on all levels. The desk clerk advised us she had my Bonvoy number and that she was ‘’upgrading’’ us to a better room.Unfortunately to our surprise the ‘’upgrade’’ was room 1938 a noisy room by the elevators 24/7. The room has stains on the carpet, kids hand prints all over the windows, what looks like spots of blood on the wall in the bathroom and one of the pillows was torn. We were actually surprised we received this room, but just went with it since at the time of check in we were told the hotel was full. We actually had to use ear plugs to sleep! During check out I asked again if my Bonvoy card was applied, the clerk advised it was not in the system and I would have to log into my account and add the stay, which is disappointing. On a positive note the breakfast buffet was very good, along with the amazing service and attention to detail the servers had. The view is worth the price! The front desk clerk during check out was very attentive and a pleasure to talk to. The lobby was very nice, clean and the easy access to Starbucks was an added bonus. We will give this property another try due to the amazing location on the falls and overall central location in the city. I would advise travelers to be aware of the added resort fees & taxes that will be charged during check out.
    Matthew, us2 night family trip

    Sheraton On The Falls Hotel, Niagara Falls

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