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The Ritz-Carlton, New Orleans, New Orleans

4.5 stars4.5 stars
921 Canal StNew OrleansLA70112United States of America, 800-491-6126
Loved by guests
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Excellent4.5 / 5
Amenities
Great amenities
Service
Fantastic service
Food
Delicious food
Wellness Area
Great wellness & sports facilities
362See all 362 Hotels.com reviews
From 2,726 reviewsTripAdvisor Traveller Rating

The Ritz-Carlton, New Orleans, New Orleans

Hotel Info: 866-539-8117

from $229
  • Room, Courtyard View
  • Club Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 527 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • New Orleans Ritz-Carlton
  • Ritz-Carlton Hotel New Orleans
  • Ritz-Carlton New Orleans
  • Ritz-Carlton New Orleans Hotel
  • The Ritz-Carlton New Orleans Hotel New Orleans
  • Ritz New Orleans
  • Ritz Carlton New Orleans
  • New Orleans Ritz Carlton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs USD 50.85 per day with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 28 and USD 35 per person (approximately)

Pets are allowed for an extra charge of USD 125 per accommodation, per stay

WiFi is available in guestrooms for USD 12.95 per day (rates may vary)

Wired Internet access is available in guestrooms for USD 12.95 per day (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 28
  • Conference space size (feet) - 35000
  • Conference space size (meters) - 3252
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Ritz Carlton Spa - Sauna, aromatherapy, beauty services, and massage offered in 22 treatment rooms (advanced reservations are required for treatments). Guests under 18 years of age are not permitted.

Dining

Davenport Lounge - This restaurant serves lunch and dinner. Reservations are required.

M Bistro - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

The Ritz-Carlton, New Orleans, New Orleans’s small print

Also known as

  • New Orleans Ritz-Carlton
  • Ritz-Carlton Hotel New Orleans
  • Ritz-Carlton New Orleans
  • Ritz-Carlton New Orleans Hotel
  • The Ritz-Carlton New Orleans Hotel New Orleans
  • Ritz New Orleans
  • Ritz Carlton New Orleans
  • New Orleans Ritz Carlton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs USD 50.85 per day with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 28 and USD 35 per person (approximately)

Pets are allowed for an extra charge of USD 125 per accommodation, per stay

WiFi is available in guestrooms for USD 12.95 per day (rates may vary)

Wired Internet access is available in guestrooms for USD 12.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Ritz-Carlton, New Orleans, New Orleans

Landmarks

  • Heart of New Orleans
  • Mercedes-Benz Superdome (0.9 mi / 1.4 km)
  • Jackson Square (0.7 mi / 1.1 km)
  • National World War II Museum (0.9 mi / 1.5 km)
  • French Market (1 mi / 1.5 km)
  • Ernest N. Morial Convention Center (1.3 mi / 2.1 km)

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) 23-min drive
  • New Orleans Union Passenger Terminal 19-min walk
  • Valet parking (surcharge)

Recent reviews

Excellent 4.5 /5 from 362 reviews

The Ritz-Carlton, New Orleans, New Orleans
Excellent4.0 / 5
Best Mardi Gras Location
Service was amazing, small room but excellent location...Lobby and courtyard was a dream
2 night romance trip
The Ritz-Carlton, New Orleans, New Orleans
Outstanding5.0 / 5
Top-notch Ritz, people and location.
People working in the club, the spa, the valets, etc. were super nice and friendly like Sunday (didn't catch the other names). Appreciate the amenities and the proximity to things.
4 night romance trip
The Ritz-Carlton, New Orleans, New Orleans
Outstanding5.0 / 5
The Staff made it a great day!
5 STAR for sure!!! This stay was my second stay at this property. My best friend and I were in town for business and extended our stay for 1 night to have a "spa" day. Unfortunately, she got food poisoning (before our stay at The Ritz) and was in the ER on the day of our arrival. So, at check-in I asked for bottled water to take with me to the hospital and she was VERY generous giving me 4 bottles. I explained what happened with my friend to the spa staff and they were very accommodating (and didn't charge me for having to cancel). Upon returning (after 4 hours at the ER) the check-in staff sent soup and a sweet note to my friend. As I was leaving to get supplies at Walgreens, I engaged in a conversation with Derrick about the AMAZING gardenia candles in the lobby. An hour later, I received one and a nice note from him as well. For being a "not so fun day as planned ", the staff and comfort of our room/bed made our stay wonderful and memorable. We will return!
1 night trip with friends
The Ritz-Carlton, New Orleans, New Orleans
Outstanding5.0 / 5
Amazing get away
Perfect hotel for a night away!
1 night romance trip
The Ritz-Carlton, New Orleans, New Orleans
Outstanding5.0 / 5
great french quarter stay
great hotel at the edge of the quarter. the courtyard is a beautiful place to relax in the late evening. the bathrooms in the deluxe rooms are much smaller than typical ritz bathrooms, but overall the hotel was great.
3 night romance trip

See all reviews

The Ritz-Carlton, New Orleans, New Orleans

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