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The Ritz-Carlton, New Orleans

Photo gallery for The Ritz-Carlton, New Orleans

Exterior
Indoor pool
Club Suite, 1 King Bed, Non Smoking, Balcony (Ritz-Carlton, Club Level) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Room, 1 King Bed, Non Smoking, Courtyard View | View from room
Suite, 1 Bedroom, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Overview of The Ritz-Carlton, New Orleans

The Ritz-Carlton, New Orleans

5.0 star property
Luxury hotel with spa, near Canal Street

9.0/10 Superb

1,014 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
The price is €357
Price available on 26/02/2023
Map
921 Canal St, New Orleans, LA, 70112

Room options

About this area

What's nearby

  • In French Quarter
  • Canal Street - 1 min walk
  • Bourbon Street - 2 min walk
  • Harrah's New Orleans Casino - 10 min walk
  • Jackson Square - 13 min walk
  • Mercedes-Benz Superdome - 14 min walk
  • National World War II Museum - 19 min walk
  • Julia Street Cruise Terminal - 19 min walk
  • Ernest N. Morial Convention Center - 26 min walk
  • Port of New Orleans - 31 min walk
  • French Market - 7 min drive

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive
  • New Orleans Union Passenger Terminal - 18 min walk

Restaurants

  • Domenica - 2 min walk
  • Red Fish Grill - 3 min walk
  • Olde Nola Cookery - 4 min walk
  • Galatoire's - 4 min walk
  • Felix's Restaurant & Oyster Bar - 4 min walk

About this property

The Ritz-Carlton, New Orleans

When you stay at The Ritz-Carlton, New Orleans, you'll be in a fantastic location, only a five-minute walk from Canal Street and Bourbon Street. You can visit the spa to indulge in deep-tissue massages, facials or aromatherapy, and M Bistro serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers like the helpful staff and location.

Languages

English, French, Hindi, Russian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 527 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 30 lb per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Secured covered on-site valet parking (USD 48 per night; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 15 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Languages

  • English
  • French
  • Hindi
  • Russian
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • Video game console
  • 65-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired Internet for a surcharge
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The Ritz-Carlton Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

M Bistro – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Davenport Lounge – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 12.95 per day (rates may vary)
  • Wired Internet access is available in guest rooms for USD 12.95 per day (rates may vary)
  • Breakfast costs between USD 8 and USD 30 per person (approximately)

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay

Parking

  • Covered valet parking costs USD 48 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 5:00 PM
  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Ritz-Carlton New Orleans Hotel
Ritz-Carlton New Orleans
The Ritz-Carlton New Orleans Hotel New Orleans
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
The Ritz Carlton, New Orleans
The Ritz-Carlton, New Orleans Hotel
The Ritz-Carlton, New Orleans New Orleans
The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

Does The Ritz-Carlton, New Orleans offer free cancellation for a full refund?
Yes, The Ritz-Carlton, New Orleans does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Ritz-Carlton, New Orleans?
As of 1 February 2023, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, New Orleans on 26 February 2023 start from €357, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, New Orleans?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton, New Orleans?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 5:00 PM.
Are pets allowed at The Ritz-Carlton, New Orleans?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 30 lb per pet. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Ritz-Carlton, New Orleans?
Yes. Valet parking costs USD 48 per night. Electric car charging is available.
What are the check-in and check-out times at The Ritz-Carlton, New Orleans?
You can check in starting at 4 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Ritz-Carlton, New Orleans?
No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (10-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.
What is there to do at The Ritz-Carlton, New Orleans and nearby?
The Ritz-Carlton, New Orleans has a spa and an indoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near The Ritz-Carlton, New Orleans?
Yes, there's an on-site restaurant, M Bistro. Nearby restaurants include Olde Nola Cookery (4-min walk), Galatoire's (4-min walk) and Felix's Restaurant & Oyster Bar (4-min walk).
What's the area around The Ritz-Carlton, New Orleans like?
The Ritz-Carlton, New Orleans is a short 1-minute walk from Canal Street and 10 minutes' walk from Harrah's New Orleans Casino. Travellers say that this hotel is in a good location.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Kimberly, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hotel location is very good. Felt safe and secure while at the hotel. Breakfast, Spa and gym were all very good. All Staff were professional and courteous. We would stay here again.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

family trip
great hotel will go back
Gabriel, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carolyn, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

a thomas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Canal Street Classic
Beautiful property in prime location, close but not too close to French Quarter boisterousness. Decorated for the holidays with many classic touches. Comfortable, well-appointed guest rooms with great bathrooms
Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

lori, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

this please need to be renovated and updated,
Kris, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

I loved this hotel. The Davenport lounge was great. Valet service was friendly and easy to use. The love the smell gardenias or whatever the scented candles were. The room was beautiful! We really enjoyed our stay!
2-night trip
Verified Hotels.com guest review