Hotel New Otani Osaka

Photo gallery for Hotel New Otani Osaka

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Superior Twin Room, Non Smoking, Castle View | In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Economy Triple Room, Non Smoking, Castle View | In-room safe, desk, blackout curtains, iron/ironing board

Overview of Hotel New Otani Osaka

VIP Access

Hotel New Otani Osaka

4.5 star property
Luxury hotel with 10 restaurants, near JO-TERRACE

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
Main amenities
  • Daily housekeeping
  • 10 restaurants and bar/lounge
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness centre
  • Self parking
  • Room service
  • 2 coffee shops/cafes
  • 24-hour front desk
  • Air conditioning
  • Car hire on site
  • Front desk safe
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Chuo
  • Osaka Castle - 17 min walk
  • Osaka-jō Hall - 6 min drive
  • Orix Theater - 15 min drive
  • Nipponbashi - 6 min drive
  • Tsutenkaku Tower - 16 min drive
  • Umeda Sky Building - 20 min drive
  • Kyocera Dome Osaka - 7 min drive
  • Osaka Aquarium Kaiyukan - 10 min drive
  • Intex Osaka - 27 min drive
  • Universal Studios Japan - 27 min drive

Getting around

  • Osaka (ITM-Itami) - 28 min drive
  • Kobe (UKB) - 30 min drive
  • Osaka (KIX-Kansai Intl.) - 55 min drive
  • Shigino Station - 17 min walk
  • Kyobashi Station - 17 min walk
  • Tenmabashi Station - 21 min walk
  • Osakajo-koen Station - 3 min walk
  • Osaka Business Park Station - 6 min walk
  • Osakajo-kitazume Station - 12 min walk

About this property

Hotel New Otani Osaka

4.5-star luxury hotel in the heart of Chuo
You can look forward to an art gallery on site, a shopping centre on site and 2 coffee shops/cafes at Hotel New Otani Osaka. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature Japanese cuisine and garden views. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • Full breakfast (surcharge), 2 outdoor tennis courts and self-parking (surcharge)
  • A porter/bellboy, a reception hall and luggage storage
  • Wedding services, multilingual staff and a ballroom
  • Guest reviews give top marks for the quiet location
Room features
All guest rooms at Hotel New Otani Osaka include perks, such as air conditioning, as well as amenities, such as complimentary high-speed (wired) Internet access and safes. Guest reviews speak positively of the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with digital channels
  • Fridges, electric kettles and heating

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 525 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Breakfast is not included in the Breakfast Included room rate for children ages 6 and younger who share existing bedding with parents.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • On-site self-parking (JPY 1200 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • 10 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay free
  • Children's menu

What to do

  • Shopping
  • Boat tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Fitness centre
  • Art gallery on site
  • Shopping centre on site
  • 2 outdoor tennis courts

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

ALL DAY DINING SATSUKI – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
TEPPANYAKI KEYAKI – Overlooking the garden, this steakhouse serves lunch and dinner. Reservations are required. Open daily.
ISSHIN – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
FRENCH CUISINE SAKURA – Overlooking the garden, this fine-dining restaurant specialises in French cuisine and serves lunch and dinner. Reservations are required. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of JPY 4400 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Parking

  • Self-parking costs JPY 1200 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for JPY 3850 per person
  • Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) guidelines.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards and cash.

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Also known as

Hotel New Otani Osaka
Hotel New Otani
New Otani Osaka
Osaka New Otani Hotel
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

Does Hotel New Otani Osaka offer free cancellation for a full refund?
Yes, Hotel New Otani Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel New Otani Osaka?
As of 30 September 2022, prices found for a 1-night stay for 2 adults at Hotel New Otani Osaka on 2 October 2022 start from €116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel New Otani Osaka?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel New Otani Osaka?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Otani Osaka?
Yes. Self-parking costs JPY 1200 per night.
What are the check-in and check-out times at Hotel New Otani Osaka?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel New Otani Osaka and nearby?
Practise your swing on the tennis courts. Hotel New Otani Osaka also has a fitness centre.
Are there restaurants at or near Hotel New Otani Osaka?
Yes, there are 10 on-site restaurants, featuring Japanese cuisine and garden views. Nearby restaurants include Starbucks (3-min walk), SAKURA DINING (4-min walk) and Takoyaki doraku Wanaka (5-min walk).
What's the area around Hotel New Otani Osaka like?
Hotel New Otani Osaka is located by the river in Chuo, a short 3-minute walk from Osakajo-koen Station and 9 minutes' walk from Osaka-jō Hall. Travellers say that the area is very quiet and good for public transport.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

RIKA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

mariko, 1-night trip
Verified Hotels.com guest review

2/10 Poor

RYOSUKE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

MAKI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yosuke, 1-night trip
Verified Hotels.com guest review

8/10 Very good

MASAHARU, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

hitoyo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Junya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yutaro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Takaaki, 1-night trip
Verified Hotels.com guest review