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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Sun Palace Couples Only All Inclusive, Cancun

4-star4 stars
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500, Mexico

All-inclusive beachfront property with spa, near Delfines Beach
  • Free full breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Superb9.0
Beach
Beautiful beach
Service
Fantastic service
Room
Great room
Food
Delicious food
374See all 374 Hotels.com reviews
From 7,291 reviews

TripAdvisor Traveller Rating

Sun Palace Couples Only All Inclusive, Cancun

from $562
  • Deluxe Room, Jetted Tub, Ocean View
  • Junior Suite, 1 King Bed, Jetted Tub
  • Club Room, 1 King Bed, Concierge Service
  • Deluxe Room, 1 King Bed, Jetted Tub, Resort View
  • Grand Room, 1 King Bed

What’s around Sun Palace Couples Only All Inclusive, Cancun

Landmarks

  • In Zona Hotelera
  • Delfines Beach - 22 min walk
  • El Rey Ruins - 23 min walk
  • Maya Cancun Museum - 44 min walk
  • Aquaworld - 2.9 mi / 4.7 km
  • Ventura Park Cancun - 3.1 mi / 5 km
  • Ballenas Beach - 3.1 mi / 5 km
  • La Isla Shopping Mall - 4.9 mi / 7.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive
  • Free self parking

At a glance

Key facts

Size

  • 252 rooms
  • Arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

WiFi rated fast

  • Great for browsing, email, gaming, and video chat

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Food and drink
  • Free full breakfast daily
  • 4 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Swim-up bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby
  • Swim-up bar
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 9
  • Elevator/lift
  • ATM/banking
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service

Not included
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The onsite spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

La Tratto - This restaurant specializes in Italian cuisine and serves dinner only.

Aurora - This buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

The Steak - This poolside seafood restaurant specializes in regional cuisine and serves dinner only.

Onsite venue #4 - This poolside bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Onsite venue #5 - This lobby lounge serves breakfast and light fare.

Sun Palace Couples Only All Inclusive, Cancun’s small print

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Also known as

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  • Sun Palace Couples All Inclusive

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 374 reviews

Sun Palace Couples Only All Inclusive, Cancun
Exceptional10.0
The amazing Sun Palace!
Beautiful beach, great food, amazing service! I would go back again in a heartbeat!
Patrick, us4 night romance trip

See all reviews

Sun Palace Couples Only All Inclusive, Cancun

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