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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, Jacksonville

2 stars
4940 Mustang RoadButler Blvd./Southpoint, JacksonvilleFL32216United States of America, ‏‎800-491-6126
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2.5 / 5
Service
Service is adequate
Room
Room is not nice
Cleanliness
Dirty
Vibe
Poor vibe
282See all 282 Hotels.com reviews
From 74 reviewsTripAdvisor Traveller Rating

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, Jacksonville

Hotel Info: 866-539-8117

from $54
  • Deluxe Suite, 1 Queen Bed with Sofabed
  • Standard Room, 1 Queen Bed
  • Deluxe Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 96 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Hometown Inn Jacksonville
  • Hometown Jacksonville
  • Hometown Inn Jacksonville Butler Blvd./Southpoint
  • Hometown Inn Butler Blvd./Southpoint
  • Hometown Jacksonville Butler Blvd./Southpoint
  • Hometown Butler Blvd./Southpoint

Policies

Additional fees may apply to local guests. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 20 per stay

Optional extras

Early check-in can be arranged for an extra charge of USD 20

Late check-out can be arranged for an extra charge of USD 25

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of USD 15 per pet (may vary based on length of stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Room service (during limited hours)
  • Coffee/tea in a common area
Working away
  • 24-hour business center
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1998
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, Jacksonville’s small print

Also known as

  • Hometown Inn Jacksonville
  • Hometown Jacksonville
  • Hometown Inn Jacksonville Butler Blvd./Southpoint
  • Hometown Inn Butler Blvd./Southpoint
  • Hometown Jacksonville Butler Blvd./Southpoint
  • Hometown Butler Blvd./Southpoint

Policies

Additional fees may apply to local guests. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 20 per stay

Optional extras

Early check-in can be arranged for an extra charge of USD 20

Late check-out can be arranged for an extra charge of USD 25

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of USD 15 per pet (may vary based on length of stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.5 /5 from 282 reviews

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, Jacksonville
Poor1.0 / 5
Bed bug bites.
My kids woke up to bug bites. There were bedbugs all over. This place sucks!!
1 night family trip
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, Jacksonville
Poor1.0 / 5
Dirty, Dirty, Dirty
Check in Slow...very Slow. Begrudging & Unfriendly Front Desk. Lobby had muddy floors. Exterior trash cans overflowing. Noisy. Room was clean but shabby.
3 night business trip
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, Jacksonville
Poor1.0 / 5
What a day... !!!
I did indeed check into this scummy hotel. It was very well landscaped out front and appeared to be a decent nights stay. After, 5 mins of standing in the room it smelled horribly like smoke, but was offered as a bon smoking room. There was a bug on the sheets of the bed. There were roaches crawling all over the night stand. The refrigerator apparently hadnt been cleaned in months. I then checked out the filthy tub in the bathroom as the roaches continued to crawl on the ceiling above my head. I immediately called downstairs and was told that pest cntrl had come out and sprayed that floor earlier in the day and thats why the bugs were coming out. I asked for a refund and I was told to contact Hotels.com because Hometown was not the company that actually charged my card. I have seen alot of bad hotels  but this one was the worse of the worst. So now im playing toss the hot potato with my 68.00 back and fourth between Hotels.com and Hometown Inn and suites.In the end my funds were returned and im happy about that, but this hotel manager should be ashamed to even to be working here and calling this a managed facility. .. there is no way a Manger is keeping up with the things going on here.  
1 night family trip
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, Jacksonville
Poor1.0 / 5
NOT GOOD!!!!
The hotel was dirty and the room stank.
1 night family trip
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, Jacksonville
Poor1.0 / 5
You get what you pay for
Room smelled like cigarette even though it was labeled non smoking. Room was dated and dingy looking. Pillows were deflated and we were afraid to walk barefoot or sleep in minimal clothing. Went to Wendy's across the street: foood tasted stale and spoiled. But we got a good night sleep so I guess the room served its purpose. Called down to front desk for extra towels and they responded within 5minutes.
1 night family trip

See all reviews

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, Jacksonville

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