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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, Jacksonville

2 stars
4940 Mustang RoadButler Blvd./Southpoint, JacksonvilleFL32216United States of America, 800-491-6126
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  • Jacksonville, FL (JAX-Jacksonville Intl.) 28-min drive; 23.4 miles/37.6 km
  • St. Augustine, FL (UST-Northeast Florida Regional) 31-min drive; 25.6 miles/41.2 km
  • Jacksonville Station 19-min drive; 15 miles/24.2 km
  • Free self parking
  • RV, bus, and truck parking
2.5 / 5
Room
Room needs to be redecorated
Amenities
Amenities are not the best
Cleanliness
Could use a good cleaning
Food
Food could be better
293See all 293 Hotels.com reviews
From 74 reviewsTripAdvisor Traveller Rating

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, Jacksonville

Hotel Info: 866-539-8117

from $52
  • Deluxe Suite, 1 Queen Bed with Sofabed
  • Standard Room, 1 Queen Bed
  • Deluxe Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 96 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Hometown Inn Jacksonville
  • Hometown Jacksonville
  • Hometown Inn Jacksonville Butler Blvd./Southpoint
  • Hometown Inn Butler Blvd./Southpoint
  • Hometown Jacksonville Butler Blvd./Southpoint
  • Hometown Butler Blvd./Southpoint

Policies

Additional fees may apply to local guests. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 20 per stay

Optional extras

Early check-in can be arranged for an extra charge of USD 20

Late check-out can be arranged for an extra charge of USD 25

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of USD 15 per pet (may vary based on length of stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Room service (during limited hours)
  • Coffee/tea in a common area
Working away
  • 24-hour business center
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1998
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, Jacksonville’s small print

Also known as

  • Hometown Inn Jacksonville
  • Hometown Jacksonville
  • Hometown Inn Jacksonville Butler Blvd./Southpoint
  • Hometown Inn Butler Blvd./Southpoint
  • Hometown Jacksonville Butler Blvd./Southpoint
  • Hometown Butler Blvd./Southpoint

Policies

Additional fees may apply to local guests. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 20 per stay

Optional extras

Early check-in can be arranged for an extra charge of USD 20

Late check-out can be arranged for an extra charge of USD 25

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of USD 15 per pet (may vary based on length of stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.5 /5 from 293 reviews

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, Jacksonville
Fair2.0 / 5
Ok for me, but not for my family.
Upon arrival, I was met in the parking lot by a "street lady of the night". It is in the area of adult nightclubs (strip clubs). When I checked in to my ground floor room, the sliding windows were unlocked. Not a safe place to bring your family, but I have stayed in worse.
2 night business trip
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, Jacksonville
Poor1.0 / 5
Management will steal from you.
This hotel is poorly managed. There was a double charge associated with my stay and the manager, Mike, did everything he could to keep the money I was overcharged. No matter how many documents of proof I showed he wanted to scam and keep the money. The rooms are small and the mattress and bathroom were sub standard. I would not recommend any business or family traveler frequent this hotel. I am recommending my company never book this place for any of our employees.
1 night business trip
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, Jacksonville
Poor1.0 / 5
hotel needs state inspection
The motel was a cheaper hotel that we normally stay but the entire motel smelled like siemen on all three floors. It is not a hotel for families with kids to stay at, just a horrible stay. The rooms were filthy and sheets were stained. Bathroom was dirty and had roaches. Just not a good stay for us at all. Never will we stay at a Hometown suites hotel again.
1 night family trip
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, Jacksonville
Fair2.0 / 5
I will probaly not staying there again. Customer service was not good. No trash can in bathroom. Not much of a breakfast.
2 night family trip
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, Jacksonville
Poor1.0 / 5
Bed bug bites.
My kids woke up to bug bites. There were bedbugs all over. This place sucks!!
1 night family trip

See all reviews

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, Jacksonville

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