We asked for an accessible room. Their idea of an accessible room consists of a bar by the toilet.
The room had a regular shower head in a bathtub... no bath chair, no handheld showerhead. It was very inconvenient.
The outside doors were not operating properly so they wouldn't open with a key card. The only way to access the motel was through the lobby eric was very inconvenient-- especially if your room was at the end of the hall.