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1 room, 2 adults
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Quality Inn And Suites Ottumwa, Ottumwa

2 stars
125 W Joseph AveOttumwaIA52501United States of America, ‏‎855-239-9223
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Good3.5 / 5
Service
Fantastic service
Cleanliness
Clean
Breakfast
Tasty breakfast
Food
Food is all right
25See all 25 Hotels.com reviews
From 63 reviewsTripAdvisor Traveller Rating

Quality Inn And Suites Ottumwa, Ottumwa

Hotel Info: 855-239-9223

from $74
  • Standard Room, 2 Queen Beds, Non Smoking
  • Suite, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed with Sofabed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 91 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • 2 per room (up to 60 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Quality Inn Ottumwa
  • Quality Ottumwa
  • Heartland Hotel Ottumwa

Optional extras

Rollaway beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 15 per night

In the hotel

Food and drink
  • Free buffet breakfast
  • Coffee/tea in a common area
Things to do
  • Indoor pool (heated)
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Picnic area

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave

Quality Inn And Suites Ottumwa, Ottumwa’s small print

Also known as

  • Quality Inn Ottumwa
  • Quality Ottumwa
  • Heartland Hotel Ottumwa

Optional extras

Rollaway beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 15 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 25 reviews

Quality Inn And Suites Ottumwa, Ottumwa
Fair2.0 / 5
Sketchy at best
This motel had good reviews, but I would never stay there again. The room was OK, but the real problem was the other guests. They cater to truckers and railroad and utility workers. People were coming and going at all hours. There was lots of activity in the parking lot, some of which I'm pretty sure was illegal. Semis were left running all night. It was very noisy. One morning an entire group of 6 came to the breakfast room in their pajamas, barefoot. It is very isolated, behind an abandoned lot. No place to eat nearby. And to top it all off there were two fires there during my stay.If none of that bothers you, then this is the place to stay.
5 night business trip
Quality Inn And Suites Ottumwa, Ottumwa
Poor1.0 / 5
It gets the job done if you just need a bed, but the hotel smells and is run down. Would not recommend for families.
1 night family trip
Quality Inn And Suites Ottumwa, Ottumwa
Fair2.0 / 5
Female Travels BEWARE of this place.....
Hotel sits far off road, very dark at night, no lighted signage on building saying what this business is. Place is like the locale hang out for men....I became very Uncomfortable when the hotel clerk asked me for my home address TWICE instead of asking for my drivers license while several men where in the small lobby and one other behind me waiting to be checked in....she then announced what my room number is THREE times and gives me and everyone else the directions on how to get to my room. I travel for business twice a month a week at a time and this has NEVER happened. Clerks MUST think about their guest safety....If you are staying in Ottumwa, choose the Lexington Inn and Suites.
1 night business trip
Quality Inn And Suites Ottumwa, Ottumwa
Outstanding5.0 / 5
Geneaolgy trip
Nice clean, quite hotel, great beds and nice breakfast. Front desk personel friendly and helpful, no problems. Would recommend and would stay there again.
1 night trip with friends
Quality Inn And Suites Ottumwa, Ottumwa
Outstanding5.0 / 5
Absolutely Excellent Customer Service
I cannot say much about the hotel itself, however I have to mention Tanya who went above and beyond to fix what I believe was an honest mistake made by her staff. I am also in a field which requires me to keep customers happy. I will remember Tanya's positive approach, professionalism and willingness to work with a customer for a very long time. Outstanding experience, outstanding customer service!
1 night business trip

See all reviews

Quality Inn And Suites Ottumwa, Ottumwa

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