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The Cityview, Kowloon

3.5 stars
23 Waterloo RoadYaumatei, KowloonHong Kong, 800-491-6126
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Good3.9 / 5
Location
Great location
Food
Delicious food
Cleanliness
Clean
Comfort
More comfort would be nice
1487See all 1,487 Hotels.com reviews
From 1,874 reviewsTripAdvisor Traveller Rating

The Cityview, Kowloon

Hotel Info: 866-539-8117

from $99
  • Premier Double Room
  • Premier Triple Room
  • Executive Room
  • Family Room, 2 Bedrooms
  • Premier Room
  • Deluxe Room
  • Junior Suite
  • Premier Room
  • Deluxe Suite
  • Superior Room
  • Premier Suite
  • Premier Room
  • Economy Room
  • Executive Suite, 1 Double or 2 Single Beds
  • Premier Interconnecting (Adjoining)
  • Economy Plus

At a glance

Key facts

Hotel size

  • This hotel has 422 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Also known as

  • Cityview Inn Kowloon
  • Cityview Kowloon
  • Cityview Hotel Kowloon
  • Cityview Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: HKD 500 per stay

Optional extras

Rollaway beds are available for HKD 440.0 per day

Breakfast is offered for an extra charge of HKD 185 per person (approximately)

Airport shuttle service is offered for an extra charge of HKD 140 per person (one way)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 3 restaurants
  • Coffee shop/café
Things to do
  • Fitness facilities
Working away
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Coffee/tea maker
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Balcony - This restaurant specializes in Asian cuisine and serves lunch and dinner.

City Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Amazing - This theme restaurant specializes in Thai cuisine and serves lunch and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Cityview, Kowloon’s small print

Also known as

  • Cityview Inn Kowloon
  • Cityview Kowloon
  • Cityview Hotel Kowloon
  • Cityview Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: HKD 500 per stay

Optional extras

Rollaway beds are available for HKD 440.0 per day

Breakfast is offered for an extra charge of HKD 185 per person (approximately)

Airport shuttle service is offered for an extra charge of HKD 140 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 1487 reviews

The Cityview, Kowloon
Fair2.0 / 5
Would not recommend to my worst enemy!
Service needs significant improvement, the staff is fairly rude. Hotel is under renovation, there are no signs that say the Cityview anywhere except for the parking garage, where I was yelled at by the attendant "This is not the lobby!"(Sorry to interrupt your texting, Boss! sheesh). The doorman was busy on his phone too, glanced at us a few times but did not open the door for us, not a great start. On the 4rd day instead of speaking English or Mandarin, I asked for more clean towels in Cantonese and things started to make sense. Figured out the staff thinks were from China, hence they treated us like garbage. I do agree Mainland Chinese tourists can be uncivilized at times, but not the best reason to be preemptively rude too.
3 night business trip
The Cityview, Kowloon
Excellent4.0 / 5
We had a very good stay. The staff were very helpful at all times. Two employees stood out from the rest. Connie and kelvin from the ground floor restaurant are helpful, courteous and fun to talk to. The room though, was freezing cold at all times as well as the rest of the hotel. A sweater solved the problem.
3 night romance trip
The Cityview, Kowloon
Poor1.0 / 5
False advertised
The staffs were great, extremely helpful. However, the room was not that clean. It was completely different from the advertised picture. I don't know how they got such high rating. I would recommend to avoid this hotel.
1 night romance trip
The Cityview, Kowloon
Outstanding5.0 / 5
Perfect one night stay
The staff were amazing especially Eric in concierge. Very courteous and went out of the way to help us with everything we needed.
1 night trip
The Cityview, Kowloon
Outstanding5.0 / 5
Great!
It was a neat experienment. Everything is a walking distance. The room is great for two people.
3 night family trip

See all reviews

The Cityview, Kowloon

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