The Cityview

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In-room safe, desk, blackout drapes, free WiFi
In-room safe, desk, blackout drapes, free WiFi
Living room

Overview of The Cityview

The Cityview

4.0 star property
4-star hotel with 3 restaurants, near Langham Place Mall

8.0/10 Very Good

992 verified Hotels.com guest reviews

Guests rated location

  • Convenient183 positive mentions
  • Transportation162 positive mentions
  • Shopping154 positive mentions
  • Walkable144 positive mentions
  • Dining options124 positive mentions

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Restaurant
  • 24/7 front desk
The price is $68
Price available on 7/11/2022
Map
23 Waterloo Road, Yaumatei, Kowloon
Main amenities
  • Daily housekeeping
  • 3 restaurants
  • Breakfast available
  • Coffee shop/cafe
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Meeting rooms
  • Multilingual staff
  • Concierge services
For families
  • Children stay free
  • Refrigerator
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Mong Kok
  • Langham Place Mall - 9 min walk
  • Kowloon Park - 21 min walk
  • Harbour City - 26 min walk
  • Hong Kong Cultural Centre - 29 min walk
  • 1881 Heritage - 29 min walk
  • Sky 100 - 30 min walk
  • Wonderful Worlds of Whampoa - 33 min walk
  • Kowloon Bay - 36 min walk
  • Victoria Harbour - 37 min walk
  • Kowloon Walled City Park - 41 min walk

Getting around

  • Hong Kong International Airport (HKG) - 35 min drive
  • Hong Kong Yau Ma Tei Station - 1 min walk
  • Hong Kong Mong Kok Station - 10 min walk
  • Hong Kong Jordan Station - 12 min walk
  • Kowloon Station - 29 min walk

About this property

The Cityview

When you stay at The Cityview, you'll be within a 15-minute drive of Kowloon Bay and Victoria Harbour. Guests looking for a bite to eat can check out The Balcony, one of 3 restaurants, which serves Asian cuisine and is open for lunch and dinner. This upscale hotel is also within a short drive of Sky 100 and 1881 Heritage. Fellow travelers say great things about the location and nearby shopping.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 422 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 1:00 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • Guests may be subject to health screenings for COVID-19 at the property.
  • This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
  • 3 restaurants
  • Coffee shop

Taking the kids

  • Children stay free

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Room amenities

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Balcony - This restaurant specializes in Asian cuisine and serves lunch and dinner.
City Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Amazing - This theme restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: HKD 500 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of HKD 110 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to December 31 2022 (dates subject to change):
  • Shuttle services

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for HKD 500.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

No visitors or unregistered guests are allowed in guestrooms after 11 PM.

Also known as

Cityview Inn Kowloon
Cityview Kowloon
Cityview Hotel Kowloon
Cityview Hotel
The Cityview Hotel
The Cityview Kowloon
The Cityview Hotel Kowloon

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.9/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Fair

Terrible attitude and construction at 9 in hotel
There was construction at 9:00 on Saturday morning at the hotel, which was loud enough to wake you up. The attitude of the staff answering the call about the situation was terrible and did not do anything to fix it at all until the call was passed to another staff. Not a good stay if you plan to wake up later than 9:00 in the morning.
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Hilary, 3-night trip
Verified Hotels.com guest review

6/10 Good

Andreas, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Bad staff service
Jo Hang Jeff, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Overall is good
The overall experience is good. But the pillow is too flat. There was also noise from the air conditioner at night.
Wing Yee Winnie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Transport convenient
George, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent room at a very good price. If I could complain of anything, the check-in process was quite slow due to endless computer inputting including COVID declaration, etc. Still a very nice stay and I will come back.
Keith, 1-night trip
Verified Expedia guest review

6/10 Good

n/a
JOHN YAT KEUNG, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The room was quiet, clean and comfortable.
2-night business trip
Verified Hotels.com guest review