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St. James Hotel, an Ascend Hotel Collection Member, New Orleans

3-star3 stars
330 Magazine StNew OrleansLA70130United States of America

Boutique hotel with restaurant, near National World War II Museum
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  • Free continental breakfast and free WiFi
Very Good8.4
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
744See all 744 Hotels.com reviews
From 1,281 reviewsTripAdvisor Traveller Rating

St. James Hotel, an Ascend Hotel Collection Member, New Orleans

from $99
  • Standard Room, One King Bed
  • Standard Room, One Queen Bed
  • Standard Room, Two Queen Beds
  • Suite, One King Bed
  • Accessible Room, One King Bed
  • Deluxe Suite, One King Bed with Sofabed

About St. James Hotel, an Ascend Hotel Collection Member, New Orleans

Location.
Located on a quiet street in the central business district of New Orleans, Louisiana, the 4-story St. James Hotel stands 2 blocks from the historic French Quarter and the trendy shops along the Riverwalk. Harrah's New Orleans Casino & Hotel is 3 blocks away. The Ernest N. Morial Convention Center is 6 blocks away.

Hotel Features.
Complete with patio tables and potted plants in a charming courtyard, St. James Hotel is adjacent to the city's newest steakhouse, Chophouse New Orleans. The hotel also has a bar, ATM, meeting room, 24-hour business center, luggage storage, complimentary newspapers in the lobby, and a multilingual staff to arrange tours and offer ticket assistance. The hotel offers 3 intimate courtyards. Wireless Internet access is complimentary in the lobby and a free breakfast is served daily. Valet parking is available for a surcharge. This is a smoke-free property (fines may apply for violations).

Guestrooms.
The 86 non-smoking guestrooms feature tropical British West Indies-style and beds dressed with 300-thread count linens. The rooms look out to the city or courtyard. Select rooms feature carpeted floors while others are hardwood. Guestroom amenities feature complimentary wireless Internet access, 42-inch LED HD TVs with digital and premium channels like HBO and ESPN, ergonomic chairs, and in-room safes for a fee. Private bathrooms contain marble vanities, weight scales, shower/tub combinations, and Bath and Body Works toiletries. A phone with free local calls is provided. A refrigerator, microwave, and complimentary Wolfgang Puck coffee are also offered in each room. Some rooms are wheelchair accessible.

At a glance

Key facts

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
Things to do
  • Free use of nearby fitness center
  • Golfing nearby
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Chophouse New Orleans - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

St. James Hotel, an Ascend Hotel Collection Member, New Orleans’s small print

Also known as

  • St. James Hotel New Orleans
  • St. James New Orleans
  • St James New Orleans

Policies

This hotel will place an authorization 30 days in advance for full payment for any Special Event bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.
This property may require payment equal to 1st night's stay plus tax for any bookings where payment for the stay will be made on site instead of at the time of booking. To complete the reservation process and obtain additional information, please contact the property using the information on the reservation confirmation received after booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs USD 39-45 per night

Rollaway beds are available for USD 15 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around St. James Hotel, an Ascend Hotel Collection Member, New Orleans

Landmarks

  • In Central Business District
  • Mercedes-Benz Superdome - 18 min walk
  • National World War II Museum - 9 min walk
  • Jackson Square - 12 min walk
  • French Market - 16 min walk
  • Ernest N. Morial Convention Center - 17 min walk
  • The Shops at Canal Place - 6 min walk
  • Lafayette Square - 6 min walk

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 23 min drive
  • New Orleans Union Passenger Terminal - 19 min walk
  • Valet parking (surcharge)

Recent reviews

Very Good 8.4 From 744 reviews

St. James Hotel, an Ascend Hotel Collection Member, New Orleans
Fair4.0
New Orleans St James Hotel
Lisa, us3 night trip
St. James Hotel, an Ascend Hotel Collection Member, New Orleans
Fair4.0
Deceiving online pictures, disappointing stay
Overall disappointing experience. Pros: - Good location, close to activities, yet far from craziness - Good, professional and kind day staff - Beautiful lobby area Cons - Lobby area is deceiving, that is the only nice part of the hotel. - Courtyard was disgusting and smelly - Pool area was unclean, smelly and pool was extremely small we thought it was a water fountain for a few seconds - Rooms were not cleaned properly each day - Bed was extremely rickety and creaked with my weight ( I am 5' 6 and 130 pounds) - Breakfast was never on time, not a single time in the four days we were there. In fact two out of the four days they never even had or picked up our breakfast slip. One day we had to call about 3-4 times before we finally hear someone in the hallway then spoke to them in person before they brought our food up ... and the order wasn't even correct. The pictures looked fabulous but this was not an enjoyable stay. A refund would be greatly appreciated.
A Traveler, us4 night trip
St. James Hotel, an Ascend Hotel Collection Member, New Orleans
Exceptional10.0
Great location and service
Parking can be a problem but everything else was great
Michael, us2 night trip
St. James Hotel, an Ascend Hotel Collection Member, New Orleans
Very Good8.0
Msoileau
I love stay here. The hot chicory coffee in the morning delivered to my door is wonderful. The only negative is their pillows are to hard.
Mona, us1 night trip
St. James Hotel, an Ascend Hotel Collection Member, New Orleans
Good6.0
Pros: The location of this hotel is great! Great restaurants right around the corner and easy walking distance to anywhere. Also, Pedro, the bellhop is awesome. Super friendly and helpful, great asset for this hotel. Cons: I felt very unsettled after my husband showed how easy it could be to break into our hotel room - he did it in less than 1 minute with a credit card, as there was a gap in the doorjam. To make it even worse, there was a random person sleeping on the little couch by the elevator the next morning. Security issues are topmost priority and this hotel failed in this task. Luckily nothing happened, but sure hope they fix this. And lastly, was pretty disappointed that they never brought the breakfast we ordered on the last day.
A Traveler, us3 night trip

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St. James Hotel, an Ascend Hotel Collection Member, New Orleans

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