Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in New Orleans, Louisiana, United States of America
1 room, 2 adults

St. James Hotel, New Orleans

3.5-star3.5 stars
330 Magazine St, New Orleans, LA, 70130, United States of America

Boutique hotel with restaurant, near Canal Street
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Location
Great location
Service
Fantastic service
WiFi
Good internet service
Cleanliness
Could use a good cleaning

St. James Hotel, New Orleans

from $95
  • Traditional Room, 1 Queen Bed
  • Traditional Room, 1 King Bed
  • Traditional Room, 1 King Bed, Accessible
  • Traditional Room, 2 Queen Beds
  • Traditional Room, 2 Queen Beds, Accessible
  • Traditional Room, No Windows
  • Deluxe Room, Balcony, City View

What’s around St. James Hotel, New Orleans

Landmarks

  • In Central Business District
  • Canal Street - 3 min walk
  • Harrah's New Orleans Casino - 3 min walk
  • Royal Street - 6 min walk
  • Audubon Aquarium of the Americas - 7 min walk
  • Bourbon Street - 8 min walk
  • National World War II Museum - 9 min walk
  • Julia Street Cruise Terminal - 10 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive
  • New Orleans Union Passenger Terminal - 19 min walk

At a glance

Key facts

Hotel size

  • This hotel has 84 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
Things to do
  • Free use of nearby fitness center
  • Golfing nearby
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Grab bar - near toilet
  • Grab bar - in shower
  • Roll-in shower
  • Doorbell/telephone notification
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Chophouse New Orleans - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

St. James Hotel, New Orleans’s small print

Also known as

  • St. James Hotel New Orleans
  • St. James Hotel Hotel
  • St. James Hotel New Orleans
  • St. James Hotel Hotel New Orleans
  • St. James Hotel Ascend Hotel Collection
  • St. James Hotel an Ascend Hotel Collection Member
  • St. James New Orleans
  • St James New Orleans

Policies

This hotel will place an authorization 30 days in advance for full payment for any Special Event bookings where payment for the stay will be made on site instead of at the time of booking.
This property may require payment equal to 1st night's stay plus tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs USD 45.90 per night with in/out privileges

Rollaway beds are available for USD 25 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for St. James Hotel, New Orleans

  • Does St. James Hotel offer free cancellation for a full refund?
    Yes, St. James Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is St. James Hotel currently open?
    Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
  • Is parking offered at St. James Hotel?
    Yes. Valet parking costs USD 45.90 per night.
  • Are pets allowed at St. James Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at St. James Hotel?
    You can check in from 4:00 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near St. James Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include CHOPHOUSE NEW ORLEANS (1-min walk), Bon Ton Cafe (1-min walk), and The Ruby Slipper Cafe (2-min walk).

Recent reviews

Very Good 8.2 From 607 reviews

Exceptional 10.0
night away
First weekend back in Nola after Covid outbreak. Just needed a night to get away. The hotel is functioning with only five basic employees and it was amazing how well they were doing. The front desk staff gave us amazing recommendations for restaurants open in the vicinity and were very friendly and helpful!
Lisa M, us1 night trip
Very Good 8.0
comfortable, good location
It’s a weird time to be traveling so probably that affected things. The hotel is a little less quaint than it appeared online and some of the aspects that looked more appealing were closed down for the time being (access to the little pool/fountain). The courtyard area out back is pretty but there was a strong smell of trash coming from nearby that marred that experience a bit. Staff was kind and we definitely felt they were on top of the whole COVID thing.
Karen, us1 night family trip
Exceptional 10.0
A Special Place
My husband and I chose the St. James Hotel for our 25th anniversary trip to New Orleans. The location is ideal, safe, and simply beautiful. Upon entering the hotel, we were greeted by the most kind staff. The lobby is beautiful, and the hotel had all of the charm we were looking for in an authentic NOLA experience. We walked everywhere, and the location of this hotel made it so easy. We had a room with a private balcony, which I highly recommend. Slept very well, comfortable bed and quite room. The most wonderful thing was the complimentary croissants, coffee, and juice delivered to our room every morning!!! It was perfect, just enough to get you ready for the day. I miss it! I wouldn't consider any other hotel. This one is the best.
us5 night trip
Exceptional 10.0
Charming hotel in New Orleans.
This was a lovely hotel in the CBD area of New Orleans. My room was great and the service was excellent.
Katie, us2 night business trip
Exceptional 10.0
Magnificent
Everything was awesome, we enjoyed our 2 night stay and we will definitely be back maybe this year again but definitely next year!
Montell, us2 night trip
Exceptional 10.0
Great Atmosphere
The staff was amazing and made sure we enjoyed every moment of our stay.
Jami, us2 night trip
Poor 2.0
The worst hotel in the world. DO NOT STAY
The receptionist was rude, curt, and always shut me off before I could finish what I had to say. Several time he just reprimanded me to take a seat and not disturb him. The rooms were dirty when we checked in, and floors were not cleaned, but if food pieces were all over the place. The bedsheet was stained from previous stay, from wine, and that wasn’t the worse part. It was stained even on our second day of the stay, so clearly they didn’t even change it the next day. A fire alarm went off on the second day, and no body bothered to tell us what happened. When I called to enquire, as usual I was cut short and the phone was disconnected. I asked the password for the internet, the guy blabbered something I didn’t understand, and so when I asked to repeat, he said “Thank you”, and disconnected again. During checkout, we had requested for a taxi at 4PM. We came back at 3:50PM to the hotel to collect our bags, hoping for a taxi to come, that never came. When asked about it, the receptionist (same guy), said it’s because we came late!! We were there 10 minutes early!! And regardless, he then told us to find our own arrangement for transportation. Seriously are you kidding me? I will be leaving terrible reviews all over the internet for your facility, and I will make sure to spread the word everywhere how bad you are.
Raghavendra, us2 night family trip
Fair 4.0
The WORST
The sheets weren't clean and the room smelled bad. The breakfast was sent to the room 3 mins. before check out. We could not eat it because they would not extent our check out time. We've stayed in several New Orleans hotel since 1997. We stay in N.O. at least 8xs a year this hotel is the worst.
Onico, us1 night trip
Exceptional 10.0
Great find
What a wonderful hidden gem. I love boutique hotels and travel quite a bit for business. This was a wonderful old hotel with personality! Could have had a little more hot water for the shower, but overall it did not damper our 2 night stay - we would stay here again in a heartbeat!
Lori, us2 night business trip
Exceptional 10.0
Loved it.
Great stay. Everyone was super nice and complete professionals. The hotel is obviously historic. The hall floors are a bit wonky but beyond that, you would never know. Great updated room and so comfortable. Nice location to walk to get food. About 15-20 minute walk to The Quarter. Would stay here again.
Andrew, us3 night trip

St. James Hotel, New Orleans

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