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Hotel Aquabella, Aix-en-Provence

4 starsThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
2 Rue Des EtuvesAix-en-ProvenceBouches-du-Rhone13100France, 800-491-6126
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Excellent4.1 / 5
Room
Room is all right
Location
Great location
Pool
Great pool
Wellness Area
Great wellness & sports facilities
270See all 270 Hotels.com reviews
From 1,047 reviewsTripAdvisor Traveller Rating

Hotel Aquabella, Aix-en-Provence

Hotel Info: 866-539-8117

from $140
  • Family Room
  • Comfort Double Room
  • Twin Room, 2 Twin Beds, Balcony (Privilege)
  • Comfort Twin Room, 2 Twin Beds
  • Double Room, Balcony (Privilege)

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Discounted offsite parking

Offsite

  • Free casino shuttle

Other information

  • Smoke-free property

Also known as

  • Aquabella Aix-en-Provence
  • Aquabella Hotel
  • Hotel Aquabella
  • Hotel Aquabella Aix-en-Provence
  • Aquabella Aix En Provence
  • Aquabella Hotel Aix En Provence

Policies

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 13 years of age.

Pet deposit: EUR 9 per night

Optional extras

Buffet breakfast is offered for an extra charge of EUR 17 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per pet, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1938
  • Conference space size (meters) - 180
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1999
  • Elevator/lift
  • Garden
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Gym and Spa Sensoriel. Services include massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

L orangerie - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Hotel Aquabella, Aix-en-Provence’s small print

Also known as

  • Aquabella Aix-en-Provence
  • Aquabella Hotel
  • Hotel Aquabella
  • Hotel Aquabella Aix-en-Provence
  • Aquabella Aix En Provence
  • Aquabella Hotel Aix En Provence

Policies

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 13 years of age.

Pet deposit: EUR 9 per night

Optional extras

Buffet breakfast is offered for an extra charge of EUR 17 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 270 reviews

Hotel Aquabella, Aix-en-Provence
Poor1.0 / 5
Stay far away
The worst Hotel of our entire trip. They claim a four star status. This is the furthest from the truth. The rooms were passable at best. The check in process was horrible. The front desk staff had no idea who we were when we arrived with a fully prepaid confirmed non cancelable reservation. They have a large hotel with many free rooms and refused to just let us checkin with a credit card authorization until they figured it all out. Over an hour later they confirmed we had a reservation finally. When they tried to charge me a second time for the room. Finally got all that sorted out and then they check me into a room for my fiance and I; into a room with three beds. I go back down to the front desk to explain we reserved a large single bed not three beds. They told me it was impossible that the room had three beds. After a 15 minute conversation about the fact that the room in fact had three beds the front desk manager insisted he walk with me to verify the room had three beds. (Check in has now taken well over an hour at this point) We go to the room and then he has a small outburst about the room having three beds. We get a new room with what appears to be a king bed. No it is not. It is two twin beds pushed together with sheets making it appear as one bed. So i literally slept on the crack of a bed for the evening. To make matter worse. With directions at the front desk to not disturb us, and a sign on the door that stated do not disturb. We were awoken twice by maids.
1 night romance trip
Hotel Aquabella, Aix-en-Provence
Excellent4.0 / 5
Convineance in Aix
Very nice 4 star hotel in the center of Aix en Provence , lovely pool area with restaurant and a fabulous gym ! Friendly service !
2 night romance trip
Hotel Aquabella, Aix-en-Provence
Outstanding5.0 / 5
Grea spa hotel in Provence.
This modern hotel provides a luxury spa experience in a small, historical , culture filled city in Provence. Loved the pool set against the ruins of the 17th century city wall.
4 night family trip
Hotel Aquabella, Aix-en-Provence
Outstanding5.0 / 5
Fantastic location and great amenities
We stayed a wonderful 5 nights at Hotel Aquabella. The location is just 1 block away from a great central square full of dining options. Parking was readily available and very nicely priced. The spa and pool at the hotel were so wonderful. I would absolutely go back. Staff were very friendly.
5 night family trip
Hotel Aquabella, Aix-en-Provence
Excellent4.0 / 5
Five Days of Wonderful Rest & Recreation!
We stayed 5 days in celebration of our 48 years of marriage, so were given vouchers for a glass of champagne (but perhaps everyone gets this!). We were also surprised by a gift of 2 colourful hand towels with the name of the hotel as souvenirs to take home. The room was a good size and the bed and pillows very comfortable. Coffee and Tea supplies were refilled every day along with a bottle of water, but when we checked out, these were counted as minibar expenses. The pool was great and very popular unless you went early in the morning or after 6:00 pm. The hot tub near the pool was nice as the Thermal Spa (site of ancient Roman Baths) was connected to the hotel. The centre of the old city is a couple of blocks away as are many restaurants and boutiques. We enjoyed eating at the Bangkok Thai Restaurant, La Cintra, and Kiwa Sushi. We spent a day going to Cassis and taking a boat ride to 3 Calanques. We visited the Granet Museum but didn't see much of Cezanne's works. Our main purpose was to rest and that we did!
5 night romance trip

See all reviews

Hotel Aquabella, Aix-en-Provence

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