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The Grand New Delhi, New Delhi

5 stars
Vasant Kunj, Phase IINelson Mandela Road, New DelhiDelhi N.C.R110070India, 800-491-6126
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Good3.7 / 5
Location
Great location
Amenities
Great amenities
Service
Service is adequate
Bar
Standard bar
131See all 131 Hotels.com reviews
From 938 reviewsTripAdvisor Traveller Rating

The Grand New Delhi, New Delhi

Hotel Info: 866-539-8117

from $122
  • Business Suite
  • Grand Deluxe Room
  • Business Suite
  • Grand Deluxe Room
  • Grand Club Room
  • Grand Premium Single Room
  • Grand Premium Room

At a glance

Key facts

Hotel size

  • This hotel has 390 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free shopping center shuttle

Also known as

  • Hotel Grand New Delhi
  • Grand New Delhi Hotel
  • Grand New Delhi
  • The Grand New Delhi Hotel New Delhi
  • Hotel The Grand New Delhi
  • The Grand Hotel New Delhi

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1500 per night

Breakfast costs between INR 800 and INR 950 per person (approximately)

Cribs/Infant beds are available for INR 1500 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 2200 per vehicle (one way)

WiFi is available in guestrooms for INR 800 for 24 hours (rates may vary)

WiFi is available in public areas for INR 800 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for INR 800 for 24 hours (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Yoga classes/instruction on site
  • Nightclub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 13
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6500
  • Conference space size (meters) - 604
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2002
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
Sleep well
  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Spa Oasis has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Caraway - This brasserie specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

IT - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Woktok - This restaurant specializes in Pan-Asian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

G Bar - This cocktail bar specializes in local cuisine and serves light fare only. Open 24 hours.

Cascade - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.

The Grand New Delhi, New Delhi’s small print

Also known as

  • Hotel Grand New Delhi
  • Grand New Delhi Hotel
  • Grand New Delhi
  • The Grand New Delhi Hotel New Delhi
  • Hotel The Grand New Delhi
  • The Grand Hotel New Delhi

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1500 per night

Breakfast costs between INR 800 and INR 950 per person (approximately)

Cribs/Infant beds are available for INR 1500 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 2200 per vehicle (one way)

WiFi is available in guestrooms for INR 800 for 24 hours (rates may vary)

WiFi is available in public areas for INR 800 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for INR 800 for 24 hours (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 131 reviews

The Grand New Delhi, New Delhi
Poor1.0 / 5
Hotel With Bad Service
Service was extremely bad. This hotel is a fraud.
1 night trip
The Grand New Delhi, New Delhi
Outstanding5.0 / 5
Great base for Delhi visit
Have made this hotel my base for visits to Delhi. Service is impeccable. Rooms are a little musty, but with the Delhi humidity, that's expected. Breakfast buffet is diverse with Indian, English and Japanese offerings. Great hot and cold food. Pool is quite refreshing. My only gripe is that there really is no poolside bar, but service made up for that. Get the club floor so that you rest with a glass of wine or scotch at the end of the day alone with small hot entrees.
1 night family trip
The Grand New Delhi, New Delhi
Poor1.0 / 5
Terrible Experience
We expected a grand experience but experienced discomfort, a lack of rest, and a waste of our money. There was no hot water our first night. We complained to no affect. The kids froze in the shower and my wife missed her hot bath in the tub (the reason we chose this hotel). Every other day was lukewarm and unsuitable for baths. Construction continued above our room for two days even amidst complaints. Day time naps were impossible and our infant couldn't sleep. On our final night, there was a musical program lasting beyond midnight and my family could not stay asleep. The shower barely drained, making messes on the floor. The bed sheets had old blood stains. The Hi-def TV produced only static filled channels and continually cut off. My didn't properly get to enjoy the rare treat of cartoons. The internet regularly timed-out and didn't go faster than 50 kB/s. Their IT group couldn't figure out why. The first day, we order two cups of chai and they arrived improperly strained and full of tea leaves. We were charged 579.67 Rs for that terrible chai! That sums up our experience. We regularly complained to management and they never truly corrected any problems or adequately made recompense. Their preference was to discount a future stay, which will never be happening. You may have a great experience. The ratings were mostly good when we booked. Give it a try if you would like. However, for the price, we suggest you consider another hotel.
3 night family trip
The Grand New Delhi, New Delhi
Good3.0 / 5
The shower floor is structurally flawed in room 469 and water does not drain but collects making it difficult and yucky for the next person to shower we had to get a floor mop and mop it between showers - not quite what is expected for a 5 star hotel. Maybe other rooms are better Hotel facilities are great but the room got very hot at night.
2 night family trip
The Grand New Delhi, New Delhi
Good3.0 / 5
Services have definitely gone down!
I stayed in grand for a night! When I arrived at the hotel, they could not find my reservation made on hotels.com. They asked me to wait and waited for more than half an hour but they could not sort the issue out. At last they gave me the room saying that they will sort this out later..and later ofcourse they found the booking and never informed me that they found the booking. Also there are lot of service issues I came across at the restaurant and in general. This hotel used to be good in services but not any more at least that's what I felt. Hotel is good but need to have good staff.
1 night trip

See all reviews

The Grand New Delhi, New Delhi

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