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Best Western Palace Hotel & Casino, Douglas

4-star4 stars
Central PromenadeDouglasEnglandIM2 4NAUnited Kingdom

4-star hotel with 2 restaurants, near Gaiety Theatre
  • Free WiFi
Good7.2
  • Hotel needs bringing up to date,stayed here lots of times but needs a good refresh now,…Dec 13, 2017
  • It was ok,hotel needs bringing into the 21st century,breakfast was typical hotel quality…Dec 11, 2017
222See all 222 Hotels.com reviews
From 1,093 reviewsTripAdvisor Traveller Rating

Best Western Palace Hotel & Casino, Douglas

from $64
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking, Sea View
  • Standard Room, 2 Single Beds, Non Smoking, Sea View
  • Deluxe Room, 1 King Bed, Non Smoking, Sea View
  • Deluxe Suite, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 133 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Spa services on site
  • Spa tub
  • Casino
  • Nightclub
  • Steam room
  • Sauna
Working away
  • Conference space
  • Meeting rooms 6
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 1965
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Paragon Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Best Western Palace Hotel & Casino, Douglas’s small print

Also known as

  • BEST WESTERN Palace Casino
  • Best Western Palace Hotel Casino Douglas
  • BEST WESTERN Palace Casino Douglas
  • BEST WESTERN Palace Hotel
  • BEST WESTERN Palace Hotel & Casino
  • BEST WESTERN Palace Hotel & Casino Douglas
  • BEST WESTERN Palace Hotel Casino
  • BEST WESTERN Palace Hotel & Casino Isle Of Man/Douglas
  • Best Western Palace Hotel And Casino
  • Best Western Palace Hotel Douglas

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs GBP 4 per day

Breakfast is offered for an extra charge of GBP 12.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Best Western Palace Hotel & Casino, Douglas

Landmarks

  • Gaiety Theatre - 12 min walk
  • Douglas Beach - 3 min walk
  • Onchan Pleasure Park - 19 min walk
  • Manx Museum - 20 min walk
  • Tynwald - 21 min walk
  • Port Jack Glen - 22 min walk
  • Summerhill Glen - 24 min walk
  • Tower of Refuge - 25 min walk

Getting around

  • Douglas (IOM-Ronaldsway) - 21 min drive
  • Self parking (surcharge)

Recent reviews

Good 7.2 From 222 reviews

Best Western Palace Hotel & Casino, Douglas
Exceptional10.0
Nice hotel with a good location.
Nice hotel & very friendly & helpful staff. Room was perfect with a very comfortable bed. I would definitely stay here again.
alan, us3 night trip
Best Western Palace Hotel & Casino, Douglas
Good6.0
Mark on reception was excellent very helpful. Not happy about the 2 charges for breakfast. Also unhappy about car park charges
francis, gb3 night trip
Best Western Palace Hotel & Casino, Douglas
Exceptional10.0
Good Value For Money
Friendly and helpful staff. Rooms clean and functional. I would stay here again.
Trevor, gb3 night trip with friends
Best Western Palace Hotel & Casino, Douglas
Exceptional10.0
Isle of Man
Good central position. Staff were very helpful.
DOUGLAS, gb2 night trip
Best Western Palace Hotel & Casino, Douglas
Exceptional10.0
Thank you for early check in and upgrade us to Seaview room , but did not mention that need to change room for next day.. so waste about 30 mins to exchange room ... Thats not very good ... But overall happy to stay this casino hotel
wing kei, gb1 night trip

See all reviews

Best Western Palace Hotel & Casino, Douglas

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