Bürgenstock Hotel & Alpine Spa

Property class: 5 and above

Choose dates to view prices

Reviews

9.4 out of 10
Exceptional

Cliffside calm above Lake Lucerne

Perched high on the Bürgenberg ridge, the resort pairs glass-and-stone modernity with Belle Époque glamour, all framed by Lake Lucerne views. Days can drift between the vast Alpine Spa’s pools and sensory thermal circuit, then finish with a drink at the underwater Bull’s Eye bar, where swimmers glide past the porthole window.

  • Legendary arrival

    Cross Lake Lucerne by catamaran, then ride the vintage funicular up to reception.

  • Dining, curated seven ways

    Seven Kitchens serves signatures from all seven kitchens, matched with drinks.

  • Spa designed for deep reset

    Hydrothermal Journeys map saunas, steam rooms, and pools for maximum benefit.
$1,112 nightly
The total price is $1,166
Nov 3 - Nov 4
Total with taxes and fees

Amenities

  • Europe’s highest outdoor elevator, nearby stroll
  • Cliff walk carved into the mountain face
  • Private cinema screenings with unlimited popcorn
  • Davis Cup standard indoor tennis courts
  • Nine-hole alpine golf with lake panoramas
  • Acqua di Parma toiletries in every bathroom
These property details are summarized by AI

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Contemporary Deluxe room with Spa Access

A hotel room with a large bed, a seating area by the window, and a TV mounted on the wall.

Contemporary Deluxe room with Spa Access

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Bay Suite with Spa Access

A modern hotel room with a large bed, a bathroom with a marble vanity, a TV mounted on the wall, and a view of the city through large windows.

Contemporary Lake view Bay Suite with Spa Access

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Premium Suite with Spa Access

A modern living room with a fireplace, a dining area, and a large window with a view of a hill.

Contemporary Lake view Premium Suite with Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 786 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Panorama Suite with Spa Access

A modern living room with a sofa, coffee table, and dining area.

Contemporary Lake view Panorama Suite with Spa Access

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 958 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Spa Suite with Spa Access

A modern living room with a sofa, coffee table, and dining area.

Contemporary Lake view Spa Suite with Spa Access

  • Lake view
  • 958 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Family Suite with Spa Access

A modern living room with a sofa, two white rabbit plush toys, a rocking horse, and a coffee table with a vase and decorative items.

Contemporary Family Suite with Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 958 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Contemporary Lake View Spa Suite

A modern hotel room with a large bed, a wooden headboard, a stone accent wall, and a fireplace.

Contemporary Lake View Spa Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake View Panoramic Suite

A modern hotel room with a large bed, a desk with a lamp, a chair, and a view of the outdoors.

Contemporary Lake View Panoramic Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Family Suite

A hotel room with a large window, a bed, a chair, and a lamp.

Contemporary Family Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room (Heritage Alpine, 33 sqm | 355 sqf)

A hotel room with a bed, a desk, a sofa, and a small table with a vase of flowers.

Deluxe Room (Heritage Alpine, 33 sqm | 355 sqf)

7.4 out of 10
Good
(6 reviews)
  • Mountain view
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Terrace, Lake View (Heritage, Prestige, 38 sqm | 409 sqf)

A modern living room with a sofa, a chair, a coffee table, a TV, and a wooden cabinet with a wine rack.

Room, Terrace, Lake View (Heritage, Prestige, 38 sqm | 409 sqf)

  • Lake view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View (Heritage, 56 sqm | 603 sqf)

A modern hotel room with a large bed, a bathroom with a bathtub, and a vanity with two sinks.

Suite, Lake View (Heritage, 56 sqm | 603 sqf)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Cottage with Spa Access

A hotel room with a bed, a small table with a cup and book, two chairs, and a balcony with a view of the sea.

Heritage Lake view Cottage with Spa Access

  • Lake view
  • 1291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View (Heritage, 33 sqm | 355 sqf)

A modern hotel room with a sofa, armchair, and a small table with a book and vase.

Deluxe Room, Lake View (Heritage, 33 sqm | 355 sqf)

9.2 out of 10
Wonderful
(10 reviews)
  • Lake view
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View (Heritage, Prestige, 80 sqm | 861 sqf)

A modern living room with a sofa, chairs, a glass coffee table, and a TV mounted on the wall.

Suite, Lake View (Heritage, Prestige, 80 sqm | 861 sqf)

  • Lake view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Bürgenstock, Ennetbuergen, 6363

What's nearby

  • Burgenstock - 11 min drive - 1.8 km
  • Hammetschwand Lift - 11 min drive - 1.8 km
  • KKL Lucerne - 28 min drive - 21.9 km
  • Lucerne Town Hall - 28 min drive - 22.9 km
  • Lion Monument - 29 min drive - 22.6 km

Getting around

  • Zurich Airport (ZRH) - 75 min drive
  • Stansstad Station - 14 min drive
  • Hergiswil Station - 17 min drive
  • Alpnachstad PB Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Lakeview Bar & Lounge - ‬1 min walk
  • ‪S‘Buffet - Beck-Away - Bistro - Bar - ‬12 min drive
  • ‪Seerestaurant Schlüssel - ‬10 min drive
  • ‪AIOLA al Porto - ‬10 min drive
  • ‪Burger King - ‬11 min drive

About this property

Bürgenstock Hotel & Alpine Spa

  • Placing you 1.1 mi (1.8 km) from Burgenstock, Bürgenstock Hotel & Alpine Spa features a golf course and a free kids' club. You can grab a bite to eat at one of the 12 restaurants and visit the spa to be pampered with hot stone massages, body wraps, or mani/pedis. Other highlights at this luxurious hotel include 2 indoor pools, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 211 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (CHF 40 per night)
    • Onsite valet parking (CHF 40 per night)
    • Onsite extended parking (CHF 40 per night)

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 12 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Ski passes
  • Tennis lessons
  • Golf lessons
  • Ice skating
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snorkeling nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (107640 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Golf clubs on site
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour health club
  • Golf course on site
  • Golf driving range on site
  • An outdoor pool
  • 2 indoor pools
  • Full-service spa
  • 2 indoor tennis courts
  • 2 hot tubs
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counter/sink
  • Bathroom emergency pull cord
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Frette Italian sheets
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Globe. For more information on what this certification requires and verifies, please visit their website.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 5.00 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of CHF 950 per vehicle (one way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for CHF 50.0 per night
  • Rollaway beds are available for CHF 225.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: CHF 60 per night
  • Pets are allowed for an extra charge of CHF 60 per pet, per night

Parking

  • Self parking costs CHF 40 per night
  • Valet parking costs CHF 40 per night
  • Extended parking costs CHF 40 per night

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5 stars.

Also known as

Buergenstock Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
Bürgenstock Hotels Bürgenstock Alpine Spa
Buergenstock Hotel Alpine Spa
Buergenstock Hotel
Park Hotel Buergenstock Resort
Bürgenstock Alpine Spa
Burgenstock & Alpine Spa
Bürgenstock Hotel Alpine Spa
Bürgenstock Hotel & Alpine Spa Hotel
Bürgenstock Hotel & Alpine Spa Ennetbuergen
Bürgenstock Hotel & Alpine Spa Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa

Frequently asked questions

Does Bürgenstock Hotel & Alpine Spa offer free cancellation for a full refund?

Yes, Bürgenstock Hotel & Alpine Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bürgenstock Hotel & Alpine Spa?

Yes, there are 2 indoor pools, an outdoor pool, and a children's pool.

Are pets allowed at Bürgenstock Hotel & Alpine Spa?

Yes, cats and dogs are welcome. There's a charge of CHF 60 per pet, per night, and there's also a deposit of CHF 60 per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Bürgenstock Hotel & Alpine Spa?

Yes. Self parking costs CHF 40 per night. Valet parking costs CHF 40 per night. Extended parking costs CHF 40 per night.

Is airport shuttle service offered by Bürgenstock Hotel & Alpine Spa?

Yes, an airport shuttle is available. The charge is CHF 950 per vehicle one way.

What are the check-in and check-out times at Bürgenstock Hotel & Alpine Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at Bürgenstock Hotel & Alpine Spa?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (25-min drive) is nearby.

What is there to do at Bürgenstock Hotel & Alpine Spa and nearby?

Have fun with onsite winter activities like ice skating, and in warmer months, enjoy a round of golf at the golf course. Enjoy treatments at the spa, a relaxing soak in one of the 2 hot tubs, and an invigorating swim in one of the 2 indoor swimming pools. Bürgenstock Hotel & Alpine Spa also has an outdoor pool, a 24-hour health club, and a sauna, as well as a picnic area and a garden.

Are there restaurants at or near Bürgenstock Hotel & Alpine Spa?

Yes, there are 12 onsite restaurants.

Does Bürgenstock Hotel & Alpine Spa have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

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Reviews

Bürgenstock Hotel & Alpine Spa Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as beautiful, wonderful, and magnificent. (7 reviews)
  • The spa facilities were exceptional, with many reviewers describing them as amazing, sensational, and one of the best in the world. (7 reviews)
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Popular mentions

Spa
Service staff
View
Infinity pool
Food

Reviews

Verified review

10/10 Exceptional

Here’s a polished hotel review you can use: I had a wonderful stay at this hotel. The rooms were spotless, well-maintained, and very comfortable. What truly made the experience exceptional was the staff—they were incredibly friendly, professional, and always willing to help with a smile. Their hospitality made me feel genuinely welcome throughout my stay. I highly recommend this hotel to anyone looking for excellent service, a clean environment, and a memorable experience. I will definitely be coming back!
Verified review

10/10 Exceptional

Best spa in Switzerland, perhpas in Europe. Our front desk agent, Daria, was very courteous and warm and made our stay extra comfortable. All the amenities, food, comfy bed, and blend with nature and hiking options made our stay truly relaxing. Will plan to come back for sure.
Verified review

10/10 Exceptional

Exceptional hotel with a worldclass spa. View from the room was breathtaking.
Verified review

10/10 Exceptional

Amazing hotel with amazing food!
Verified review

10/10 Exceptional

I never post. This place is that special. The Spa is one of the best in the world.
Verified review

10/10 Exceptional

It was worth the visit. The spa was amazing and the rooms were wonderful with great views
Verified review

10/10 Exceptional

breath taking views. probably the best resort I've ever been too, very clean, friendly staff 10/10 recommended
Verified review

10/10 Exceptional

Beautiful view
Verified review

10/10 Exceptional

Stellar property with historical significance surrounded by majestic natural beauty. Outstanding and extensive spa facilities.
Verified review

10/10 Exceptional

Very nice property. Wonderful staff :)
Verified review

10/10 Exceptional

One of the most beautiful resort hotels in the world! Just spectacular views and incredible facilities and rooms. Excellent staff and management who go out of their way to ensure a great stay.
Verified review

10/10 Exceptional

a unique mountain resort. first class service combined with unique hardware. hard to to top
Verified review

10/10 Exceptional

Outstanding quality of service, amenities, and overall experience!
Verified review

10/10 Exceptional

Very kind all the staff and amazing services
Verified review

10/10 Exceptional

Beautiful property and surroundings
Verified review

10/10 Exceptional

This place is so peaceful and beautiful. My family stayed here for one days and was very happy. I want to go again to this place where everything is perfect.
Verified review

10/10 Exceptional

Nice service and view
Verified review

10/10 Exceptional

Absolutely loved this hotel. Everything from location, service amenities… top notch. We will definitely come back. The spa ❤️❤️❤️
Verified review

10/10 Exceptional

Great hotel with once in a life infinity pool. The breakfast on the terrace was wonderful, and the service in restaurant was excellent! Definitely something to write home about.
Verified review

10/10 Exceptional

This hotel has one of the best spas I have ever visited. Form the quality of the treatments to the design and view.
Verified review

10/10 Exceptional

The best hotel we have stayed at with the best customer service we ever had. Honestly was a once in a life time experience
Verified review

10/10 Exceptional

Incredible experience. The facilities are only outshined by the amazing staff. My stay exceeded all expectations. Highly recommend.
Verified review

10/10 Exceptional

Great views and great pool & gym but our rooms were very small.
Verified review

10/10 Exceptional

Bürgenstock Hotel & Alpine Spa exceeded expectations. Gorgeous and modern design with amazing amenities. Had beautiful views of the Lucerne Lake, which never disappointed at sunset or sunrise. The staff were extremely welcoming and attentive. I’ve stayed at several 5 star hotels around the world including Four Seasons, Belmond — and this place is truly special!
Verified review

10/10 Exceptional

Luxury at its finest! Unique experience on top of the mountain with breathtaking view of Lake Lucerne. Awesome infinity pool and spa amenities. Breakfast is beautiful!