Hyatt Place Altoona/Des Moines

Photo gallery for Hyatt Place Altoona/Des Moines

Primary image
Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Hyatt Place Altoona/Des Moines

Hyatt Place Altoona/Des Moines

3-star property
Lakefront hotel with indoor pool, near Outlets of Des Moines

9.4/10 Exceptional

376 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
480 Bass Pro Dr NW, Des Moines, IA, 50009
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness centre
  • Bar/lounge
  • Coffee shop/cafe
  • 24-hour business centre
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Self-serve laundry
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • Adventureland - 4 min drive
  • Iowa State Fairgrounds - 12 min drive
  • Wells Fargo Arena - 12 min drive
  • Drake University - 19 min drive

Getting around

  • Des Moines International Airport (DSM) - 25 min drive

About this property

Hyatt Place Altoona/Des Moines

3-star hotel by the lake
Take advantage of a free breakfast buffet, a terrace and a coffee shop/cafe at Hyatt Place Altoona/Des Moines. In addition to laundry facilities and a bar, guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Smoke-free property, a 24-hour front desk and 2 meeting rooms
  • Outdoor furniture, coffee/tea in the lobby and a lift
  • Guest reviews say good things about the proximity to shopping
Room features
All guest rooms at Hyatt Place Altoona/Des Moines include comforts, such as Laptop workspace and air conditioning, in addition to amenities, such as Desk chair and separate sitting areas. Guest reviews speak well of the cleanliness, size rooms at the property.
More amenities include:
  • Free infant beds and travel cots
  • Bathrooms with designer toiletries and hairdryers
  • 55-inch flat-screen TVs with Netflix, Hulu and streaming services
  • Wardrobes/cupboards, separate sitting areas and digital channels

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 2 per room, up to 60 lbs)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Working away

  • 24-hour business centre
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Built in 2020
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Close-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • English

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Twin sofa bed
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 15.00 per accommodation, per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per day

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hyatt Place Altoona Des Moines
Hyatt Place Altoona/Des Moines Hotel
Hyatt Place Altoona/Des Moines Des Moines
Hyatt Place Altoona/Des Moines Hotel Des Moines

Frequently asked questions

Does Hyatt Place Altoona/Des Moines offer free cancellation for a full refund?
Yes, Hyatt Place Altoona/Des Moines does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hyatt Place Altoona/Des Moines?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Place Altoona/Des Moines?
Yes, there's an indoor pool.
Are pets allowed at Hyatt Place Altoona/Des Moines?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 60 lbs per pet. There's a charge of USD 75 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place Altoona/Des Moines?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Place Altoona/Des Moines?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hyatt Place Altoona/Des Moines?
No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (4-min drive) is nearby.
What is there to do at Hyatt Place Altoona/Des Moines and nearby?
Hyatt Place Altoona/Des Moines has an indoor pool and a 24-hour fitness centre, as well as a picnic area.
Are there restaurants at or near Hyatt Place Altoona/Des Moines?
Yes. Nearby restaurants include Johnny's Italian Steakhouse (6-min walk), Big Steer Restaurant & Lounge (2 mi) and Pizza Ranch (3 mi).
What's the area around Hyatt Place Altoona/Des Moines like?
Hyatt Place Altoona/Des Moines is located a short 3-minute walk from Outlets of Des Moines. Travellers say that this hotel is in a good location.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was great the people there were very nice.The breakfast was out this world.I make sure I told the server that worked the kitchen
Linda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great friendly staff at front desk, rooms very clean and next to good food.
Ryan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Say, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

daric, 1-night trip
Verified Hotels.com guest review