Guests
All properties in Cologne, North Rhine-Westphalia, Germany

Mercure Hotel Köln Belfortstraße

4-star hotel with indoor pool, near Cologne Zoo

  • Free WiFi
From
$98

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Property renovations and closures

  • The property is closed between December 23 and December 28.

Image gallery

  • Pool
  • Pool
  • Indoor Pool
  • Standard Room, 1 Twin Bed - Bathroom
  • Pool
Pool. Image 1 of 57
1 / 57Pool
Belfortstrasse 9, Cologne, 50668, NW, Germany
7.8.Good.
  • Very good location and great staff very helpful

    Jan 27, 2022

  • Very good location close to the center and commodities

    Jan 26, 2022

See all 442 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 128 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Innenstadt
  • Cologne Zoo - 13 min walk
  • Cologne Cable Car - 13 min walk
  • Musical Dome - 15 min walk
  • Romano-Germanic Museum - 18 min walk
  • Cologne Cathedral - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Double Room, 1 Double Bed
  • Standard Twin Room
  • Standard Room, 1 Twin Bed
  • Privilege, Apartment, 1 Double Bed

What’s around

Landmarks

  • In Innenstadt
  • Cologne Zoo - 13 min walk
  • Cologne Cable Car - 13 min walk
  • Musical Dome - 15 min walk
  • Romano-Germanic Museum - 18 min walk
  • Cologne Cathedral - 18 min walk
  • Hohenzollern Bridge - 18 min walk
  • Chocolate Museum - 31 min walk
  • LANXESS Arena - 34 min walk
  • Phantasialand - 23.2 mi / 37.3 km

Getting around

  • Cologne - Bonn Airport (CGN) - 14 min drive
  • Duesseldorf International Airport (DUS) - 45 min drive
  • Cologne Hansaring Station - 11 min walk
  • Köln Dom/Central Station (tief) - 15 min walk
  • Cologne Central Station - 15 min walk
  • Reichenspergerplatz U-Bahn - 3 min walk
  • Ebertplatz U-Bahn - 5 min walk
  • Lohsestrasse U-Bahn - 13 min walk
map
See on map
Belfortstrasse 9, Cologne, 50668, NW, Germany

At a glance

Hotel size

  • This hotel has 128 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-6:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • 2 per room
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 20 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Segway rental/tour nearby

Working away

  • 24-hour business center
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 10764
  • Conference space size (meters) - 1000

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1971
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sleep Number by Select Comfort mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Consuelchen - Onsite pub.

Quirinal - Onsite restaurant.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5.00 percent city/local tax will be charged
  • Spa fee: EUR 4 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20.00 per person (approximately)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for EUR 40.0 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 20 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

  • Park Inn Radisson Belfortstrasse
  • Mercure Hotel Köln Belfortstraße Hotel
  • Mercure Hotel Köln Belfortstraße Cologne
  • Mercure Hotel Köln Belfortstraße Hotel Cologne
  • Park Inn Radisson Köln Belfortstrasse
  • Park Inn Radisson Köln Belfortstrasse Cologne
  • Park Inn Radisson Köln Belfortstrasse Hotel
  • Park Inn Radisson Köln Belfortstrasse Hotel Cologne
  • Mercure Hotel Köln Belfortstraße Cologne
  • Mercure Koln Belfortstraße
  • Mercure Köln Belfortstraße Cologne
  • Mercure Köln Belfortstraße

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Mercure Hotel Köln Belfortstraße does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between December 23 and December 28.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 20 per night.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome, with a limit of 2 per room. There's a charge of EUR 15 per pet, per night. Food and water bowls are available.
  • You can check in from 3 PM - 6:00 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant, Consuelchen. Nearby restaurants include Gruber's Restaurant (4-min walk), San Calogero (5-min walk), and Zippiri (5-min walk).
  • Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation nearby includes hot springs and segway rentals. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a fitness center.
7.8.Good.
  • 10.0.Exceptional

    Very clean room, great breakfast buffet.

    1 night family trip, Oct 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The only problem we had was there wasn't much parking. And we had to park in a nearby garage and pay 20€

    Michelle, 2 night romance trip, Nov 28, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    We only stayed one night but the staff was very nice. We called for extra towels for our room and they we at our room with fresh towels within a couple of minutes. No long wait like most hotels.

    Lalita, 1 night trip, Jul 28, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    A good location within 15 minutes walk to the Dom and train station. Nice rooms, adequate breakfast

    Business trip, Nov 27, 2013

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Stay was wonderful. Great price for the quality of the room. Extremely comfortable stay

    Other trip, Dec 23, 2016

    Verified Expedia guest review

  • 4.0.Fair

    Very disappointing for a 4 stars hotel

    Hotel had minimum staff after 8pm. The Air Conditioning was broken in our room. We let reception know the first day and nothing was done we had to let them know again the next day and still no help. Not very helpful. The room was not cleaned after our first night. The tea cups were not changed we were left with dirty dishes. Staff not very friendly.

    Sihem, Romance trip, Sep 14, 2015

    Verified Hotels.com guest review

  • 8.0.Very Good

    Vacation

    The hotel room is definitely good: clean, very comfortable bed, etc. However, it is overpriced specially when they only let you check in at 3:00pm. I'm Accor gold member and bought ibis business card but apparently it does not matter at all. The neighborhood is nice but a bit far from city center, however , metro station is within 5 min walk The main problem for me was the check in time, too late!!!

    Mark, Romance trip, Apr 12, 2015

    Verified Hotels.com guest review

  • 6.0.Good

    Very clean and comfortable.Near the subway.

    kausar, Other trip, Aug 6, 2011

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Radisson on Belfortstrasse - Very good hotel

    I stayed five nights at the Radisson in August 2011 for a conference held at the fairgrounds. The hotel is only a short 15 minute walk from the Central Station, or one stop away on the subway. It is a ten minute cab ride to the fairgrounds. It is about a five minute walk to a slew of good restaurants - Italian, Greek, German, Indian, you name it! And, there is even a movie theater nearby that shows movies in the original English version. The room and bed were very comfortable. The bathroom is very modern. Since I swim several times a week I was very impressed with the long indoor pool where I could workout. The only drawbacks were the expense of the WiFi connection, but the charges are pretty standard for European business class hotels; and, the cost of breakfast. I did breakfast the first morning in the hotel and then opted for the local restaurants. I would stay at this hotel again.

    Chris, Other trip, Sep 14, 2011

    Verified Hotels.com guest review

  • 6.0.Good

    Can't recommend this hotel

    They do not offer free wi-fi! They consider free wi-fi 30 minutes free in the lobby on their computer. Any other Internet service you will have to pay for. When we booked the hotel our confirmation email showed we would have have free wi-fi in our room. When this was brought to the manager's attention she just said no and walked away. Our room was nice but that was it. We would not recommend this hotel.

    Other trip, Jan 21, 2014

    Verified Hotels.com guest review

See all 442 reviews