NH Collection Brussels Centre, Brussels

I thoroughly enjoyed my stay here at this modern, clean, and well-located hotel. All the staff were friendly and very helpful, especially in giving me advice on getting around the city. The hotel is a short walking distance to major shopping (2 minutes) and major tourist centers (5 minutes). My room was spacious, clean, and well-appointed. I especially like the back-lighting behind the headboard; nice effect.

amazing staff, helpful, respectful good location, good food

when we arrived to Brussels, the luggage was lost in the airport. the staff were extremely supportive and helpful, i wish i know all their names to thank them one by one. very friendly staff good location, good food

good location, good food very friendly staff, i wish i know all their names to thank all of them, when i arrived to Brussels, our luggage was lost in the airport, the staff were extremely helpful and supportive, i cant thank them enough

Room was very small and really hot. Temperature control did not work, so I called front desk. They said the floor I was on had no temperature controls during the winter. The solution offered was for me to pay more money and upgrade to a different room. Very poor service! They came to the room and agreed that it was ridiculously hot, they said they would look for another room and never got back to me....really terrible....never going back.