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The Fairmont Empress, Victoria

4 stars
721 Government StVictoriaBCV8W1W5Canada, ‏800-491-6126
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Excellent4.2 / 5
Location
Great location
Service
Fantastic service
Amenities
Great amenities
Comfort
Uncomfortable
524See all 524 Hotels.com reviews
From 3,126 reviewsTripAdvisor Traveller Rating

The Fairmont Empress, Victoria

Hotel Info: 866-539-8117

from $264
  • Fairmont Gold, Harbour View
  • Fairmont, Luxury Room, 1 Queen Bed, Non Smoking - Newly Renovated
  • Deluxe Luxury Room, 1 King Bed, Non Smoking, City View, *Newly Renovated*
  • Deluxe Room, 2 Queen Beds
  • Fairmont Room, 2 Double Beds
  • Junior Suite, 1 King Bed
  • Junior Suite
  • Moderate Room
  • Fairmont Gold, Room, 1 King Bed, Concierge Service, Harbor View, Newly Renovated
  • Junior Suite, 1 King Bed with Sofabed, Non Smoking, City View (Newly Renovated)
  • Fairmont Gold, Room, 1 King Bed, Concierge Service, Courtyard View, Newly Renovated
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Fairmont Gold, Courtyard View
  • Deluxe Room, 2 Queen Beds, Non Smoking, City View
  • Fairmont Room, 1 Queen Bed, Non Smoking, City View
  • Fairmont Room, 2 Double Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed
  • Fairmont Queen

At a glance

Key facts

Hotel size

  • This hotel has 464 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-in/out
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children's club

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle at scheduled times *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Valet parking *

Also known as

  • Empress Fairmont
  • The Fairmont Empress Hotel Victoria
  • Victoria Fairmont
  • Fairmont Empress
  • Fairmont Empress Hotel
  • Fairmont Empress Hotel Victoria
  • Fairmont Empress Victoria
  • Empress Hotel Victoria
  • Fairmont Hotel Empress
  • Fairmont Hotel Victoria
  • Fairmont Victoria

Policies

The photos are representative of rooms offered and may differ from the actual room received. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Optional extras

Self parking costs CAD 30.00 per night with in/out privileges

Valet parking costs CAD 30.00 per night with in/out privileges

Breakfast costs between CAD 10 and CAD 25 per person (approximately)

Pets are allowed for an extra charge of CAD 25 per pet, per night

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for CAD 14.95 per night (rates may vary)

WiFi is available in public areas for CAD 14.95 for 24 hours (rates may vary)

High-speed Internet access (wired) is available in public areas for an extra charge

In the hotel

Taking the kids?
  • Children's club
Food and drink
  • Breakfast (surcharge)
  • 4 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 33
  • Conference space
  • Conference space size (feet) - 22600
  • Conference space size (meters) - 2100
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1908
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Willow Stream Spa has been ranked within the top 5 spas in Canada by Conde Nast and was the reader's choice for Black Press' Best of the City.
Willow Stream Spa has 11 treatment rooms, including couples treatment rooms. Offerings include massage, aromatherapy, body scrubs, body wraps, and hydrotherapy. Manicures and pedicures are also available.

Dining

Empress Dining Room - This restaurant serves breakfast, brunch, and dinner. Reservations are required.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Personal motorized watercraft on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Windsurfing nearby

The Fairmont Empress, Victoria’s small print

Also known as

  • Empress Fairmont
  • The Fairmont Empress Hotel Victoria
  • Victoria Fairmont
  • Fairmont Empress
  • Fairmont Empress Hotel
  • Fairmont Empress Hotel Victoria
  • Fairmont Empress Victoria
  • Empress Hotel Victoria
  • Fairmont Hotel Empress
  • Fairmont Hotel Victoria
  • Fairmont Victoria

Policies

The photos are representative of rooms offered and may differ from the actual room received. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Optional extras

Self parking costs CAD 30.00 per night with in/out privileges

Valet parking costs CAD 30.00 per night with in/out privileges

Breakfast costs between CAD 10 and CAD 25 per person (approximately)

Pets are allowed for an extra charge of CAD 25 per pet, per night

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for CAD 14.95 per night (rates may vary)

WiFi is available in public areas for CAD 14.95 for 24 hours (rates may vary)

High-speed Internet access (wired) is available in public areas for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 524 reviews

The Fairmont Empress, Victoria
Outstanding5.0 / 5
Beautiful historical hotel
Loved this motel! Love the history. The location is awesome, being right on the water front of the harbor! We had a great stay here. Our room was renovated with a/c on the backside. Would have preferred water view but no a/c on the old rooms and we are picky about sleeping comfortably. Was disappointed in the room renovation/decor as they are very modern, not in keeping with the hotel architecture at all. The bedding was not soft, a bit scratchy, but we so loved staying at this grand hotel that we didn't mind! Had drinks and food at the Q Bar and high tea in their Tea room!! So wonderful, the whole experience!
2 night romance trip
The Fairmont Empress, Victoria
Outstanding5.0 / 5
Everything perfect!
Wonderful iconic hotel in the perfect location. Desk staff was exceptional in donating WiFi to us (my husband had a business call), being dog-friendly, and assisting in scheduling a whale-watching tour (complete with hotel pick-up). Wonderful suite for family of 5! Lovely grounds.
1 night family trip
The Fairmont Empress, Victoria
Outstanding5.0 / 5
Fairmont Empress - Mistry
Excellent location, olde english style decor and very friendly atmosphere.
2 night family trip
The Fairmont Empress, Victoria
Excellent4.0 / 5
Grande Dame hotel in Victoria
The Empress is a beautiful historic hotel. All the staff are very professional and helpful even with repeated annoying questions from a member of our group (the answer was correct and did not change). My only issue was the anemic air conditioning - our room was hot even with open windows (we gave up on the a/c) and provided fans. High Tea was lovely and not to be missed. The hotel faces the harbor (beautiful sunset views from the elevator lobby if you are not lucky enough to have a harbor view) and is across the street from the Royal BC Museum. There are lots of restaurants and shopping nearby. This is a beautiful not dumpy port area.
2 night family trip
The Fairmont Empress, Victoria
Outstanding5.0 / 5
Getaway for family vacation and anniversary celebration. Was outstanding!
1 night family trip

See all reviews

The Fairmont Empress, Victoria

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