Surrounded by the beauty of Victoria, Fairmont Empress offers a tranquil retreat with a garden and shopping on site. Indulge in rejuvenating treatments at Willow Stream Spa, enjoy meals at one of two restaurants or unwind near the indoor pool with sun loungers.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Electric vehicle charging point
Bar
The current price is $325
$325
includes taxes & fees
$280 per night
May 18 - May 19
Room options
Available filters for rooms
Showing 18 of 18 rooms
View all photos for Fairmont Gold Deluxe City View 2 Queen
Fairmont Gold Deluxe City View 2 Queen
Highlights
Separate sitting area
Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
377 sq ft
City view
Sleeps 4
2 Queen Beds
View all photos for Fairmont Gold Deluxe Harbour View 1 King
Fairmont Gold Deluxe Harbour View 1 King
Highlights
Separate sitting area
Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
323 sq ft
Harbor view
Sleeps 3
1 King Bed
View all photos for Fairmont Gold One Bedroom Suite City View 1 King
Fairmont Gold One Bedroom Suite City View 1 King
Highlights
Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2014
Premium bedding
Portable fan
Blackout drapes/curtains
522 sq ft
Sleeps 4
1 King Bed
View all photos for Fairmont Harbour View 1 Queen
Fairmont Harbour View 1 Queen
Highlights
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
280 sq ft
Harbor view
Sleeps 2
1 Queen Bed
View all photos for Fairmont City View 1 Queen
Fairmont City View 1 Queen
Highlights
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
280 sq ft
City view
Sleeps 2
1 Queen Bed
View all photos for Deluxe Harbour View 1 King
Deluxe Harbour View 1 King
Highlights
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
382 sq ft
Harbor view
Sleeps 2
1 King Bed
View all photos for Deluxe City View 1 King
Deluxe City View 1 King
Highlights
Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Bathrobes
382 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Fairmont Gold Deluxe City View 1 King
Fairmont Gold Deluxe City View 1 King
Highlights
Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Bathrobes
377 sq ft
City view
Sleeps 2
1 King Bed
View all photos for Fairmont Gold, Room, 1 Queen Bed, Non Smoking, City View
Fairmont Gold, Room, 1 Queen Bed, Non Smoking, City View
Highlights
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
301 sq ft
City view
Sleeps 2
1 Queen Bed
View all photos for Fairmont Gold Harbour View 1 King
Fairmont Gold Harbour View 1 King
Highlights
Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2014
Premium bedding
Portable fan
Blackout drapes/curtains
323 sq ft
Harbor view
Sleeps 2
1 King Bed
View all photos for Junior Suite City View 1 King
Junior Suite City View 1 King
Highlights
Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Separate bedroom
452 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Fairmont Gold City View 1 King
Fairmont Gold City View 1 King
Highlights
Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Bathrobes
301 sq ft
City view
Sleeps 2
1 King Bed
View all photos for Executive Suite City View 1 King
Executive Suite City View 1 King
Highlights
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
474 sq ft
City view
Sleeps 4
1 King Bed
View all photos for Deluxe City View 2 Queen
Deluxe City View 2 Queen
Highlights
Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Bathrobes
334 sq ft
City view
Sleeps 4
2 Queen Beds
View all photos for Fairmont City View 2 Double
Fairmont City View 2 Double
Highlights
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
240 sq ft
City view
Sleeps 3
2 Double Beds
View all photos for One Bedroom Suite City View 1 King
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 19
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets stay free (2 total)
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING
Parking
Onsite self parking (CAD 37.00 per day; includes in/out privileges)
Onsite valet parking (CAD 51.00 per day; includes in/out privileges)
Electric vehicle charging point on site
DONE
Transfers
Cruise terminal shuttle*
Ferry terminal shuttle*
DONE
Other information
Designated smoking areas
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Fairmont Empress Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
View
Restaurant
Food
Bathroom
Bed
Breakfast
Historical
What guests liked
Breakfast was consistently excellent with many options and exceptional service. (27 reviews)
The property's restaurants offered great food and excellent service, with unique dining options like afternoon tea and patio dining. (21 reviews)
The pool area was beautiful, clean, and well-maintained, with some reviewers enjoying the swim lane, toddler warmer pool, and hot tub. (18 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Mar 21, 2025
Wonderful stay
Willa
Willa, 2-night trip
10/10 Exceptional
Apr 22, 2025
The staff were so friendly and helpful. Beautiful location by the water.
Verified traveler
2-night trip
10/10 Exceptional
Mar 31, 2025
A most beautiful hotel in a stunning location.
Holly
Holly, 3-night trip
10/10 Exceptional
Apr 10, 2025
This was a lovely hotel. Very Centrally located and amazing views. Excellent helpful staff.
Shannon
Shannon, 2-night trip
10/10 Exceptional
Apr 14, 2025
Amazing
Lovely historic hotel. Beautiful everywhere inside and out. Great location. Staff were amazing.
Nilana
Nilana, 3-night trip
10/10 Exceptional
Apr 14, 2025
empress for anniversary
absolutely beautiful hotel - gorgeous gold lounge! didn't want to leave . Only wish we had a bathtub in our room .
Danielle
Danielle, 2-night trip
8/10 Very good
Jan 21, 2025
Great location, wonderful staff, and very comfortable.
Elin
Elin, 1-night trip
10/10 Exceptional
Jan 11, 2025
Great location and clean hotel
MOHSEN
MOHSEN, 2-night trip
10/10 Exceptional
Feb 28, 2025
Wonderful 5star Hotel
Once again the Fairmont stay was amazing. Not only is the Fairmont Express a beautiful hotel, the location in Victoria is also stunning and conveniently located in the city centre. The staff, the service, the room, everything was perfect. Loved every minute of our stay
Karin
Karin, 2-night trip
10/10 Exceptional
Feb 5, 2025
Pleasant stay
Lovely, quiet room.
judy
judy, 1-night trip
10/10 Exceptional
Mar 12, 2025
Check-in
Most efficient check-in ever!
John
John, 3-night trip
10/10 Exceptional
Mar 9, 2025
Quickie Getaway with the Mrs! ;)
Another lovely escape to the city we absolutely adore staying at one of BC’s finest hotels! Me and the Mrs had a blast dudes! Xo Chef Duran
Duran
Duran, 2-night trip
8/10 Very good
Mar 10, 2025
Beautiful hotel and great location but the hallways are VERY loud and you hear every step and door
Verified traveler
2-night trip
8/10 Very good
Mar 30, 2025
Enjoyable weekend stay
Had a nicely appointed room with bathtub as requested. Curiously, there were no slippers in the room when we checked in and only one bathrobe for two people. A call to housekeeping got it sorted.
George
George, 2-night trip
10/10 Exceptional
Jan 12, 2025
Magnificent hotel
Terrence
Terrence, 2-night trip
10/10 Exceptional
Jan 1, 2025
Great location!!!
Haitian
Haitian, 1-night trip
10/10 Exceptional
Dec 24, 2024
Beautiful property, amazing location, friendly staff, and lots of amenities.
Kamlesh
Kamlesh, 1-night trip
10/10 Exceptional
Jan 26, 2025
Beautiful Hotel
Such a beautiful hotel! The room was comfortable and clean. The gym and pool facilities were great.
Tia
Tia, 3-night trip
10/10 Exceptional
Dec 2, 2024
Great stay and perfect service.
James
James, 2-night trip
10/10 Exceptional
Jan 26, 2025
Staff was extremely warm and welcoming. Made us feel right at home. Great location and convenient bus transportation.
Janet
Janet, 4-night trip
10/10 Exceptional
Jan 23, 2025
Loved being right at the inner harbor. So many things to do in this area
Patricia
Patricia, 2-night trip
10/10 Exceptional
Dec 31, 2024
Beautiful historical property
Karen
Karen, 1-night trip
10/10 Exceptional
Jan 1, 2025
Elegant hotel, bed is comfy and I had the nice stay, best way to celebrate coming 2025.