iStay Hotel Ciudad Victoria

Photo gallery for iStay Hotel Ciudad Victoria

Primary image
Indoor pool
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Overview of iStay Hotel Ciudad Victoria

iStay Hotel Ciudad Victoria

2.5 star property
City-center Ciudad Victoria hotel with indoor pool

8.8/10 Fabulous

475 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is $47
Price available on 6/4/2022
Map
Blvd Adolfo Lopez Mateos 909, Ciudad Victoria, TAMPS, 87020
Main amenities
  • 175 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Free airport shuttle
  • Fitness center
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
For families
  • Free cribs/infant beds
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Ciudad Victoria
  • Tamatan Zoo - 13 min drive
  • El Cielo Biosphere Reserve - 704 min drive

Getting around

  • Ciudad Victoria, Tamaulipas (CVM-General Pedro Jose Mendez Intl.) - 26 min drive
  • Free airport shuttle

About this property

iStay Hotel Ciudad Victoria

A great choice for a stay in Ciudad Victoria, iStay Hotel Ciudad Victoria offers a free airport shuttle (available on request). Guests can take a dip in the indoor pool or visit the fitness center for a workout. There's also a terrace, and rooms offer LCD TVs and room service. The breakfast and location get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 175 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Transfers

  • Free airport shuttle from 7:30 AM to 9:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Holiday Inn Express Ciudad Victoria
Holiday Inn Express Hotel Ciudad Victoria
iStay Hotel Ciudad Victoria
iStay Ciudad Victoria
Holiday Inn Ciudad Victoria
Ciudad Victoria Holiday Inn
iStay Hotel Ciudad Victoria Mexico - Tamaulipas
Istay Ciudad Victoria
iStay Hotel Ciudad Victoria Hotel
iStay Hotel Ciudad Victoria Ciudad Victoria
iStay Hotel Ciudad Victoria Hotel Ciudad Victoria

Frequently asked questions

Overall score and ratings

8.8

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very Good

Great place to stay!
The hotel was amazing and I will definitely stay there again. The hotel is in a great location, the building is well maintained, and the breakfast buffet was included. The only bad thing about my stay was the checking. I was the fourth person in line and it took thirty minutes to finally get to the counter. I don’t know if it is always like that, but although there were two people at the front desk, only one was handling the check ins.
Leonor, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Noe, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Old
Bath room had bad smell, room was cold, heater not working
Armando, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good place
Gregorio, 1-night family trip
Verified Expedia guest review

2/10 Poor

THEY DONT HAVE ENOUGH STAFF AT THE RESTAURANT. WU HAD TO HOLD MORE THAN AN HOUR TO GET BREAKFAST. INCREDIBLE. THE POOR WAITERS WERE TURNING CRAZY BECAUSE THEY WERE NOR ENOUGH.
Sergio, 1-night family trip
Verified Expedia guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

IStay has very clean rooms with room air and heat as needed. A variety of items are provided for breakfast.
Norvin, 3-night business trip
Verified Expedia guest review

4/10 Fair

Poor Experience
outdated, not clean, needs upgrade or lower rate
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Beautiful inside, big rooms
Adriana, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Overall Okay
Overall conditions were good and comfy. The only thing is the restroom could use a little more cleanup.
Marco, 1-night trip
Verified Hotels.com guest review