Stayed: June 5–6, 2026
Location: Holiday Inn, 27891 Crown Lake Blvd, Bonita Springs, FL
This was by far the worst experience I’ve had at a Holiday Inn, and I’ve stayed at many Holiday Inn properties over the years.
The building appeared run-down and had a strong unpleasant odor throughout the property, similar to urine. Both the hallways and the guest room smelled unclean, which made for a very uncomfortable stay.
The breakfast selection was also very limited. What was especially concerning was observing a staff member handling bagels with her bare hands, without using gloves or utensils. This raised serious concerns about food handling and hygiene practices.
Overall, it felt as though this property was operating well below the standards guests expect from the Holiday Inn brand. The condition of the hotel and the lack of attention to cleanliness and food safety were disappointing.
To Holiday Inn Corporate: I believe you should be aware that your brand is being poorly represented at this location. This property does not reflect the quality, cleanliness, and professionalism that many travelers associate with Holiday Inn. I hope these concerns are addressed to improve the experience for future guests.