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City-center hotel in Bronx
Stay was amazing, why is hotels.com not adding bonus nights
May 12, 2022
I had a family loss and the hotel was located close to my family residence. Clean,…
Mar 19, 2022
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
*See fees and policies for additional details or extra charges
The hot tub was not working properly, and the one day I tried to use it, I had call front desk and they sent someone who after 10 mins managed to get it started, then 5 mins after getting in the jets turned off and on then the water started switching between freezing cold and scalding hot. Also it was extremely difficult to clean, even when I did it myself it had a white ashy color to it once dried. Only one working ice machine on the cellar level. Vending machine drinks were hot.The tissue holder was broken, the toilet seat was stained, one of my hangers was broken, the mini fridge started leaking after the first day. The pillows were terrible, and the bed squeaked so loud and was super uncomfortable. Other than that maintenance men and house keeping were working all day and all night using loud tools and appliances renovating all three floors.
3 night trip, Feb 28, 2022
Verified Hotels.com guest review
Great coffee
Jorge, 1 night romance trip, Feb 19, 2022
Verified Expedia guest review
Things have changed and not for better ice maker broken the soda machine gave water and soda HOT, THE SMELL OF DRUGS WAS OVERWHELMING, There was no pen pencil or paper to write, no DO NOT DISTURB sign to use and the staff did not have information about stores in the area.
Yvette, 3 night family trip, Feb 13, 2022
Verified Hotels.com guest review
Everything was good. I will come back next time.
Felicia, 1 night family trip, Feb 6, 2022
Verified Expedia guest review
Clearly is just a hook up spot for locals and is looks as such. Hallways smelled like smoke, sheets and comforters were terrible. There was no water in their over priced store. Breakfast was minuscule at best.
2 night trip, Feb 5, 2022
Verified Hotels.com guest review
The hotel staff was not too accommodating. The hotel smelled of people smoking and the breakfast left one wondering what was for breakfast. Overall I would not stay here again.
Damien, 2 night business trip, Feb 5, 2022
Verified Hotels.com guest review
Everything was perfect
Kyara, 1 night romance trip, Jan 22, 2022
Verified Expedia guest review
The stay was comfortable and safe. Its 15 mins away from where my family lives so it’s location is convenient.
Marline, 2 night trip, Jan 21, 2022
Verified Hotels.com guest review
Friendly stuff, both the night and morning ladies.
Mique, 1 night romance trip, Jan 20, 2022
Verified CheapTickets guest review
They stay was fine until I woke up in the morning and found a stain from a woman’s menstrual on the bed sheet. The front desk was very pleasant but the manager Raj told me there is nothing he can do about it except give me $40 off my next stay. Then he went on to say that the stain was fresh insinuating that it came from us. With everything going on with pandemic, I think it’s unacceptable for that to happen and for a manager to tell you he can’t do anything except give you $40 off your next stay.
Steven, 1 night business trip, Jan 20, 2022
Verified Hotels.com guest review