All hotels in Pittsfield, Massachusetts, United States of America
1 room, 2 adults

Crowne Plaza Pittsfield-Berkshires, Pittsfield

3.5-star3.5 stars
1 West StPittsfieldMA01201United States of America

Pittsfield ski-in/ski-out hotel with indoor pool, restaurant
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Good7.2
WiFi
Good internet service
Pool
Great pool
Location
Location is ok
Amenities
Amenities are not the best
215See all 215 Hotels.com reviews
From 477 reviewsTripAdvisor Traveller Rating

Crowne Plaza Pittsfield-Berkshires, Pittsfield

from $91
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Executive Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Smoking (Leisure)
  • Executive Room, 1 Queen Bed, Executive Level
  • Room, 1 Queen Bed with Sofa bed, Non Smoking
  • Room, 2 Double Beds, Smoking
  • Standard Room
  • Room, 1 Queen Bed, Poolside

At a glance

Key facts

Hotel size

  • This hotel has 179 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Ski-in/ski-out access
  • Health club
  • Spa treatment room(s)
  • Sauna
  • Golfing nearby
Working away
  • Business center
  • Meeting rooms 8
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

One West - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Underground Pub - This pub serves light fare only.

Crowne Plaza Pittsfield-Berkshires, Pittsfield’s small print

Also known as

  • Crowne Plaza Hotel Pittsfield-Berkshires
  • Crowne Plaza Pittsfield-Berkshires
  • Crowne Plaza Pittsfield Hotel Pittsfield
  • Pittsfield Crowne Plaza
  • Crowne Plaza Pittsfield-Berkshires Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Parking is available nearby and costs USD 6 per 24 hours

Buffet breakfast is offered for an extra charge of USD 13 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Crowne Plaza Pittsfield-Berkshires, Pittsfield

Landmarks

  • Heart of Pittsfield
  • Berkshire Museum - 2 min walk
  • Colonial Theater - 3 min walk
  • Berkshire Athenaeum - 4 min walk
  • Canoe Meadows Wildlife Sanctuary - 36 min walk
  • Arrowhead Museum - 2.9 mi / 4.7 km
  • Pittsfield State Forest - 3.6 mi / 5.9 km
  • Bousquet Ski Area - 3.7 mi / 6 km

Getting around

  • Pittsfield, MA (PSF-Pittsfield Municipal) - 10 min drive
  • Hudson, NY (HCC-Columbia County) - 49 min drive
  • Pittsfield Intermodal Transportation Center - 5 min walk
  • Pittsfield Station - 5 min drive
  • Free self parking

Recent reviews

Good 7.2 From 215 reviews

Crowne Plaza Pittsfield-Berkshires, Pittsfield
Fair4.0
Waste of Money.
The hotel was under construction during our stay. While I’m sure it’ll be better once renovated, the “apologies for the inconvenience” sign in the lobby didn’t do any comfort. This is coming from someone who manages construction projects and understands working in occupied areas. The lack of barriers between the construction and the guests was piss poor. The hotel was a mess. The garage looks likes it’s falling apart, more than half of it was blocked off. The entrance had piles of ripped up carpet and trash right outside the welcome lobby. The elevators were dusty and dirty from the construction, and didn’t look like they were vacuumed or cleaned at all during our 3 night stay. They opened directly to the floors being worked on, but the lack of security I guess is more of a hotel issue. Workers would grab beers at the bar and go back to work. There were materials being stored in the corridors. But my favorite though is being woken up early Monday morning by the sounds of hammers and drills, and the zipping sound of a router on the floor below. There must be no sound proofing in the rooms, because the first night I could hear the baby across the hall crying all night. Also, the breakfast buffet was disgusting. It might’ve been the first buffet I willingly stopped eating. Minus the construction, the staff was friendly, and the room was average. The area though is a little sketchy, and we stayed out of Pittsfield. The rate wasn’t even cheap, so overall, extremely dissatisfied!
A Traveler, us3 night trip
Crowne Plaza Pittsfield-Berkshires, Pittsfield
Good6.0
Renovation mess
They are in the process of renovating but right now it’s a mess. Elevators are dirty, need vacuumed. Room was clean at least.
corinne, us3 night trip
Crowne Plaza Pittsfield-Berkshires, Pittsfield
Good6.0
Cold comfort
They have construction going on and have just been sold, so there was some messiness, including an overflowing garbage can in front of the building that wasn't emptied all weekend. The bedcovers were unpleasant, nothing soft or warm, just 2 layers of sheets, a thin cotton thermal blanket, and a polyester coverlet. There was an oddly shaped, very heavy fuzzy thing that was too heavy to put on me. I slept quite badly because of this. The only choice for breakfast in the was all-you-can-eat for $13.50, not so good if you like a light breakfast. There were no signs or information in the rooms to let you know that many of the amenities were on the second floor (café, restaurant, pool, fitness center, ice machine). But it was clean and the staff was very pleasant.
Linda, us1 night trip
Crowne Plaza Pittsfield-Berkshires, Pittsfield
Exceptional10.0
We went to this area for our anniversary we have stayed here before and enjoyed it a lot great location restaurants nearby plus right in hotel only thing is garage needs work but they are working on it
Raymond, us2 night trip
Crowne Plaza Pittsfield-Berkshires, Pittsfield
Very Good8.0
Perfectly Adequate
Based on some of the online reviews we had read prior to our stay, our experience exceeded our expectations. We were scoping the place out for a block of rooms for a September wedding, and we were completely satisfied with what we experienced. The parking garage was a bit in disrepair, but they are making renovations to the garage and to the hotel as well. I talked with a worker there and he said they had about 3-6 months of renovation projects layed out.
David, us1 night trip

See all reviews

Crowne Plaza Pittsfield-Berkshires, Pittsfield

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