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Quality Suites San Diego Otay Mesa, San Diego

2.5 stars2.5 stars
2351 Otay Center DrSan DiegoCA92154United States of America, 800-491-6126
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Good3.9 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
127See all 127 Hotels.com reviews
From 69 reviewsTripAdvisor Traveller Rating

Quality Suites San Diego Otay Mesa, San Diego

Hotel Info: 866-539-8117

from $89
  • Suite, 1 King Bed, Non Smoking
  • King No Smoking W/1 Person Whirlpool
  • Suite, 2 Queen Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-7 AM
  • Check-out time is noon
An adult age 18 or older must assume all liability for the booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Quality Suites Otay Mesa
  • Quality Suites Otay Mesa Hotel
  • Quality Suites Otay Mesa Hotel San Diego
  • Quality Suites Otay Mesa San Diego
  • Quality Suites San Diego
  • Quality Suites San Diego Otay Mesa
  • Quality Suites San Diego Otay Mesa Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15 per night

In the hotel

Food and drink
  • Free buffet breakfast
  • Barbecue grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 1113
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Connecting/adjoining rooms available

Quality Suites San Diego Otay Mesa, San Diego’s small print

Also known as

  • Quality Suites Otay Mesa
  • Quality Suites Otay Mesa Hotel
  • Quality Suites Otay Mesa Hotel San Diego
  • Quality Suites Otay Mesa San Diego
  • Quality Suites San Diego
  • Quality Suites San Diego Otay Mesa
  • Quality Suites San Diego Otay Mesa Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 127 reviews

Quality Suites San Diego Otay Mesa, San Diego
Excellent4.0 / 5
Convenient, well-appointed, with good service
Picked because it's a known brand and walking distance from an office we needed to go to. Short stay, would put up with most anything. Instead, the room was excellent, had a fold-out sofa in a separate area, great TV, coffee, fridge & microwave, well-done bathroom, all very new. Great night's sleep on a good mattress.
1 night business trip
Quality Suites San Diego Otay Mesa, San Diego
Fair2.0 / 5
Hotel is nice but checkout was a nightmare
Ok, except they charged me 5 nights and I only stayed 3. They charged one night, then a second night, then put a hold for 2 nights for some reason. Upon checkout, they said I owed for the 3rd night. I explained the hold and they said it would drop. I asked if they could charge me after the hold dropped and they refused. So, while the hold may drop at some point, until it does, I'm out $500 for a $300 stay. I used a company card with a limited budget. Thanks to their extra hold, I had to dip into my personal account for a business expense.
3 night business trip
Quality Suites San Diego Otay Mesa, San Diego
Good3.0 / 5
Not certain this was a 'One Off with Issues' or??
We have stayed at this Quality Suites many times. This is the FIRST time I have had to give low numbers. I regret this. However there was strands of 3 -4 inch HAIRS on the toilet seat. They were easily seen and still there. Left me wondering about how clean the room was. THEN in the morning my husband woke up to FIVE bites around his knee. They has a red rash a little larger then a dime with a raised circle. They have since spread to the size of a quarter and the center is raised larger. We do not know that 'bit' him... just grateful it wasn't me as I have a transplant. The Hot Tub's water was brown and murky and it was unusable. Renovations were being done in the foyer... (no big deal) which should of been reflected on their Hotels ad. The above issues necessitated a lower score. Probably a much lower score then I gave them. However I am trying to be objective as this is the first time we have had any such instances. It does make me unsure about booking there again... which is really sad as it is very convenient for the travel we do in this area of California. Sorry I cannot be more positive... ;-(
1 night business trip
Quality Suites San Diego Otay Mesa, San Diego
Excellent4.0 / 5
The room and amminities were good, but the breakfast was okay.
1 night romance trip
Quality Suites San Diego Otay Mesa, San Diego
Poor1.0 / 5
The hotel is ok. But we will not go back to this hotel. So intimidating when detention officers and detainee arrived with us at the same time.
1 night family trip

See all reviews

Quality Suites San Diego Otay Mesa, San Diego

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