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Best Western Le Donjon, Carcassonne

This hotel has received its official star rating from the French Tourism Development Agency, ATOUT France.
2 Rue du Comte RogerCarcassonneAude11000France, 866-925-8648
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Excellent4.4 / 5
Location
Great location
Service
Fantastic service
Comfort
Comfortable
300See all 300 Hotels.com reviews
From 1,224 reviewsTripAdvisor Traveller Rating
  • Carcassonne (CCF-Pays Cathare) 13-min drive; 5.2 miles/8.4 km
  • Toulouse (TLS-Blagnac) 65-min drive; 64.9 miles/104.4 km
  • Castres (DCM-Mazamet) 66-min drive; 37.5 miles/60.4 km
  • Carcassonne Station 25-min walk; 1.2 miles/2 km
  • Couffoulens Station 13-min drive; 5.6 miles/9 km
  • Leuc Station 17-min drive; 7.4 miles/11.9 km
  • Valet parking (surcharge)
  • Limited parking

Best Western Le Donjon, Carcassonne

Hotel Info: 866-925-8648

from $114
  • Privilege Double or Twin Room
  • Standard Room, 1 Queen Bed, Non Smoking
  • Classic Room, 1 Double or 2 Single Beds
  • Deluxe Room
  • Suite, 1 Queen Bed, Non Smoking
  • Classic Room, 2 Single Beds, Non Smoking
  • Superior Room, 2 Single Beds, Non Smoking
  • Classic Room, 2 Single Beds, Non Smoking
  • Superior Room, 1 Queen Bed, Non Smoking
  • Classic Room, 2 Single Beds, Non Smoking
  • Superior Room, 2 Single Beds, Non Smoking
  • Superior Room, 1 Queen Bed, Non Smoking
  • Classic Room, 1 Queen Bed, Non Smoking
  • Superior Room, Multiple Beds, Non Smoking
  • Junior Suite, 1 Queen Bed, Non Smoking, Garden View
  • Classic Room, 2 Single Beds, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 61 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking (limited) *

Other information

  • Smoke-free property

Also known as

  • Best Western Donjon
  • Best Western Donjon Remparts Carcassonne
  • Best Western Donjon Remparts
  • Best Western Le Donjon Les Remparts
  • Best Western Donjon Carcassonne
  • Best Western Donjon Hotel
  • Best Western Donjon Hotel Carcassonne
  • Best Western Carcassonne
  • Best Western Hotel Carcassonne
  • Carcassonne Best Western
  • Best Western Donjon Remparts Hotel Carcassonne
  • Best Western Donjon Remparts Hotel

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.40 per person, per night

Optional extras

Valet parking costs EUR 20 per day

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Pets are allowed for an extra charge of EUR 12 per pet, per night

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Spa treatment room(s)
  • Bicycle rentals nearby
Working away
  • Business center
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Elevator/lift
  • Garden
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 23-inch TV
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Brasserie Le Donjon - Onsite brasserie.

Best Western Le Donjon, Carcassonne’s small print

Also known as

  • Best Western Donjon
  • Best Western Donjon Remparts Carcassonne
  • Best Western Donjon Remparts
  • Best Western Le Donjon Les Remparts
  • Best Western Donjon Carcassonne
  • Best Western Donjon Hotel
  • Best Western Donjon Hotel Carcassonne
  • Best Western Carcassonne
  • Best Western Hotel Carcassonne
  • Carcassonne Best Western
  • Best Western Donjon Remparts Hotel Carcassonne
  • Best Western Donjon Remparts Hotel

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.40 per person, per night

Optional extras

Valet parking costs EUR 20 per day

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Pets are allowed for an extra charge of EUR 12 per pet, per night

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 300 reviews

Best Western Le Donjon, Carcassonne
Outstanding5.0 / 5
Carcassonne stay a must do!
We enjoyed the stay of 2 nights, comfortable hotel, breakfast available at hotel. The major reason we stayed was within yards of the hotel so we did not have to wait in a long line to get in to see the restored areas of this walled city. The staff was very helpful and friendly and while we used our best French language skills they would use their English language skills so all communication was made quite easy for us.
2 night romance trip
Best Western Le Donjon, Carcassonne
Outstanding5.0 / 5
Nice hotel in the walls of Carcassone
The hotel was very nice and very comfortable. The rooms were large and very clean and comfortable. Being inside the walls of Carcassone was really fun, and Carcassone itself was at the top of our fantastic trip to southern France...amazing place! My only concern is that the day we left, the woman at the front desk was blasé about our need for a taxi to get us to our train at 12:30 (we had a reservation). Despite her assuring me several times that all was taken care of, if it wasn't for a very very kind porter who took it on himself to make sure we got to the train station, despite the woman at the front desk repeatedly assuring him that a taxi was "on it's way", we would have not made our train. A very stressful and unhappy end to what was otherwise a lovely stay.
1 night family trip
Best Western Le Donjon, Carcassonne
Outstanding5.0 / 5
2 days in Carcassonne
2-day stay in Carcassonne; spent once day inside the castle walls and the other exploring the town below, including a boat ride along the Canal Muti. Charming location; friendly people; good food and wine.
2 night romance trip
Best Western Le Donjon, Carcassonne
Excellent4.0 / 5
They put us in a building a few blocks away from where the rest of the hotel was. We found that a little odd. Since it was in a no car zone we had to park in a private parking lot. Too Many people arrived at the same time do We had to walk to hotel and find it on our own. Once we got to hotel and checked in then we had to find this other building. It took us a while to find the other building. It was difficult logistically.
1 night family trip
Best Western Le Donjon, Carcassonne
Outstanding5.0 / 5
Best location in Carcassone to see castle.
Loved our stay here. Great customer service, nice room, great staff, good breakfast. Location ideal.
1 night trip with friends

See all reviews

Best Western Le Donjon, Carcassonne

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