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ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

Photo gallery for ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

Indoor pool, outdoor pool
Beach
Beach
Indoor pool, outdoor pool
Indoor pool, outdoor pool

Overview of ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

5.0 star property
Lakefront hotel with spa, near Lake Lugano

9.8/10 Exceptional

27 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Kitchen
  • Non-smoking
Map
Via del ciclamino 5, Porlezza, 22018

Room options

About this area

What's nearby

  • Lake Lugano - 1 min drive
  • Villa del Balbianello - 50 min drive

Getting around

  • Lugano (LUG-Agno) - 37 min drive
  • Malpensa International Airport (MXP) - 70 min drive
  • Linate Airport (LIN) - 77 min drive
  • Melide Station - 22 min drive
  • Lugano (QDL-Lugano Rail Station) - 26 min drive
  • Lugano Station - 27 min drive

Restaurants

  • Parco San Marco Lifestyle Beach Resort - 4 min walk
  • Porlezza - 4 min walk
  • La Taverna - 12 min walk
  • Restaurant Osteria del Porto - 4 min drive
  • Trattoria La Vigna - 4 min drive

About this property

ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort is a great choice for a stay in Porlezza. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a bar/lounge.

Languages

Dutch, English, French, German, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 3
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room, up to 22 lb per pet)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (EUR 30 per day; includes in/out privileges)

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Terrace
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns

Sleep well

  • Premium bedding

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Kitchen
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

SPA CEò has 5 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 29 February, EUR 0.00 per person, per night. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March to 31 October, EUR 2.00 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Kitchen/kitchenette use costs EUR 150 per stay

Renovations and closures

The property is closed between 2 January and 22 March.

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Pets are allowed for an extra charge of EUR 50.00 per pet, per day

Parking

  • Covered self-parking costs EUR 30 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>
Property registration number CHE-237.312.363

Also known as

Aria Retreat SPA
Aria Wellbeing Retreat SPA
Aria Wellbeing Suites Retreat
ARIA Retreat SPA The Leading Hotels of the World
ARIA Wellbeing Retreat SPA The Leading Hotels of the World

Frequently asked questions

Is ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort currently open?
The property is closed between 2 January and 22 March.
Does ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort offer free cancellation for a full refund?
Yes, ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lb per pet. There's a charge of EUR 50.00 per pet, per day.
Is parking offered on site at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort?
Yes. Self-parking costs EUR 30 per day.
What are the check-in and check-out times at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort?
You can check in from 4:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort?
No, this hotel doesn't have a casino, but Casinò di Campione (7.4 mi) is nearby.
What is there to do at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort and nearby?
ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort?
Yes, there's an on-site restaurant. Nearby restaurants include Parco San Marco Lifestyle Beach Resort (4-min walk), porlezza (4-min walk) and La Taverna (12-min walk).
Does ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker.
What's the area around ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort like?
ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort is a short 1-minute walk from Lake Lugano and 19 minutes' walk from Porlezza Lakeshore Park.

Reviews

9.8

Exceptional

9.9/10

Cleanliness

9.8/10

Staff & service

10.0/10

Amenities

9.9/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

A Dream in Italy
Quite possibly one of the best stays I had in Italy. Booked the Penthouse and worth every penny. The staff made us feel very cared for during our visit. There’s a private tunnel to one of the restaurants that feels out of a movie. There’s a small town that’s worth visiting for some lunch and gelato, About a 20 min walk away. We asked the front desk what would be the best place for breakfast with a view of the lake and they replied, “Your room” and they weren’t kidding, The view from the patio was cinematic. Can’t wait to be back this Summer.
JOSE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Una location FANTASTICA! Tutto è curato alla perfezione; le camere, l'arredo, la SPA con un'incredibile vista sul lago. Un luogo dove trascorrere momenti unici ed indimenticabili
Ezio, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wow, Wow Wow!!!
Wow!!!! Just got back from a four night stay with the family and we can’t stop raving about the Aria. It’s just flawless and we are tough customers:-) The service is beyond top notch. They just thought of everything and nothing is an issue. All the team at the front desk were outstanding with dinner reservations and planning trips in the area. The SPA is a true highlight of the property, so many different Saunas, pools and even a snow shower. The only recommendation I have is to have at least one of the pools warmer. The suite was huge, we were welcomed with gin and tonics in the room with lots of chocolates, cookies and soft drinks included. Everything was refilled constantly. The view from the huge balcony is breathtaking. We spent hours on the stunning balcony, with the sound of waterfalls in the background. The breakfast was served in the room and had everything we had requested and so much more. Delicious From all our family we would like to thank you for an outstanding hospitality! We are planning our next trip over asap
Doron, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Too many children that spoiled our dinners every night. Screaming up and down while we were eating dinner.
Tamar, 18-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

What a beautiful resort. Perfect place to go for relaxation. Service was perfect. They would attend to our every need. Need a car to get around. We did not just wanted to enjoy what we called “paradise”.
Sujata, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wow! Incredible property and stay from start to finish. The rooms are spacious and well equipped, the view from every party of the resort are apectaculr, and the spa and other amenities are on point. The entire experience is modern and relaxing and we loved that there are only a smaller number of rooms. We left feeling rejuvenated and are already talking about wanting to come back. 10/10 five star hospitality
Melanie, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Super luxurious room!
One of the best rooms I’ve ever stayed! It was super luxurious feeling, the staff was always super nice and ready to help. The only thing that is kind of bizzarre is that you are on a super luxury hotel that shares amenities with a 3 stat hotel on the some property. But in general was amazing. Also dinning at la musa was a really culinary experience.
Eugenio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

peter, 2-night trip
Verified Expedia guest review