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Hawthorn Suites by Wyndham Columbus West

Suburban hotel in Columbus with indoor pool and 24-hour fitness

  • Free on-the-go breakfast, free WiFi, and free parking
From
$93

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Suite, 1 Bedroom, Accessible, Non Smoking (1 King Bed) - Guest Room
  • Suite, 1 Bedroom, Accessible, Non Smoking (1 King Bed) - Guest Room
  • Indoor Pool
  • Suite, 1 King Bed, Non Smoking - Living Area
  • Suite, 1 Bedroom, Accessible, Non Smoking (1 King Bed) - Guest Room
Suite, 1 Bedroom, Accessible, Non Smoking (1 King Bed) - Guest Room. Image 1 of 13
1 / 13Suite, 1 Bedroom, Accessible, Non Smoking (1 King Bed) - Guest Room
5505 Keim Circle, Columbus, 43228, OH, United States of America
7.0.Good.
  • Ice machine on floor was broke, sheets on couch was dirty, no hair dryer, shower looked…

    Oct 9, 2021

  • Upon check in it took at least 10 min before someone appeared at the desk. When she…

    Oct 8, 2021

See all 258 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Dining options
Shopping
Easy parking
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchenette

Property highlights

Main amenities

  • 80 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Kitchenette
  • Stovetop
  • Microwave
  • Full-sized refrigerator/freezer
  • Connecting/adjoining rooms available

What’s around

  • Anthony Thomas Chocolates - 2.6 mi / 4.2 km
  • Ten Pin Alley - 3.4 mi / 5.4 km
  • Hollywood Casino - 5 mi / 8.1 km
  • Ohio State University - 6.1 mi / 9.8 km
  • Shops On Lane Avenue - 6.3 mi / 10.2 km
  • Westgate Park - 6.4 mi / 10.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking
  • Room, 2 Queen Beds, Non Smoking (Mobility Accessible)
  • Suite, 1 Bedroom, Accessible, Non Smoking (1 King Bed)
  • Suite, 1 King Bed, Non Smoking (Mobility Accessible)
  • Deluxe Suite, 1 King Bed, Non Smoking

What’s around

Landmarks

  • Anthony Thomas Chocolates - 2.6 mi / 4.2 km
  • Ten Pin Alley - 3.4 mi / 5.4 km
  • Hollywood Casino - 5 mi / 8.1 km
  • Ohio State University - 6.1 mi / 9.8 km
  • Shops On Lane Avenue - 6.3 mi / 10.2 km
  • Westgate Park - 6.4 mi / 10.3 km
  • Giant Dancing Rabbits of Ballantrae Park - 8.1 mi / 13 km
  • Lower.com Field - 8.4 mi / 13.5 km
  • Jubilee Museum at Holy Family - 8.5 mi / 13.6 km
  • Golf Club of Dublin - 8.5 mi / 13.7 km

Getting around

  • Port Columbus International Airport (CMH) - 19 min drive
map
See on map
5505 Keim Circle, Columbus, 43228, OH, United States of America

At a glance

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Snack bar/deli
  • Free reception
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Golfing nearby

Working away

  • 24-hour business center
  • Business center
  • Conference space
  • Conference space size (feet) - 625
  • Conference space size (meters) - 58
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Visual fire alarm

Languages Spoken

  • English
  • Hindi
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Separate dining area
  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LED TV
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Dishwasher

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable depositPay at property

  • Deposit: USD 150 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Pets are allowed for an extra charge of USD 45.00 per accommodation (may vary based on length of stay)
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 9:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests.

Individually-wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted.

Also known as

  • Hawthorn Suites Columbus West
  • Hawthorn Suites Wyndham Columbus West
  • Hawthorn Suites Wyndham Hotel Columbus West
  • Hawthorn Suites Wyndham Columbus West Hotel
  • Hawthorn Suites by Wyndham Columbus West Hotel
  • Hawthorn Suites by Wyndham Columbus West Columbus
  • Hawthorn Suites by Wyndham Columbus West Hotel Columbus

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hawthorn Suites by Wyndham Columbus West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 40 lbs per pet. There's a charge of USD 45.00 per accommodation, per day. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM.
  • Yes. Nearby restaurants include Culver's (8-min walk), Panda Express (8-min walk), and Supreme Buffet Sushi & Hibachi (11-min walk).
  • No, this hotel doesn't have a casino, but Hollywood Casino (7-min drive) is nearby.
  • Hawthorn Suites by Wyndham Columbus West has an indoor pool and a 24-hour fitness center, as well as a picnic area.
7.0.Good.
  • 4.0.Fair

    Room had a smell to it and I had to use a cooking pot for ice. Didn’t have a an ice pitcher in my room

    Tiffany, 1 night family trip, Oct 2, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Fleas

    Possibly my worst experience in a hotel. Staff was great and bed was comfortable but room was awful. Literally flea infested and filthy. Will NEVER stay at Hawthorn Suites again.

    Susan, 1 night trip, Sep 16, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    I called a day b4 to see was the pool open and when i got there the next day the pool wasnt open at all. Then they gave me a room with someone already in there. Also b4 check out time they deactivate your room key.

    Shatia, 1 night family trip, Sep 11, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    10/10 Would Not Recommend

    We got in and our room had no A/C. I’d say it was safely 80° in the room. I went and requested a new room at the front desk and instead of putting us in another room, they had a maintenance man (unsuccessfully) come try to fix it while we were in the room. We only got put in a new room after the third time I asked. Additionally, the carpet in both rooms was all torn up and there was no toilet paper in the bathroom. 10/10 would not recommend. I had high hopes as the pictures all appeared to look good.

    1 night trip, Sep 10, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    poor service

    The unit needed to be cleaned. I made a request at the front desk for a blanket and Kleenex at 9am and it was not competed by 8pm, so I had to go to the front desk and get someone to address it then.

    David, 2 night business trip, Aug 21, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Need help

    The check in process was awful. When I got there people had been waiting over 20 min.I called the hotel while standing in the lobby, the phone rang 4 times before answering and she said she would be there. It took her an additional 10 min and she stated that she had to run upstairs..That was not acceptable

    Sally, 2 night family trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Misleading 2 bedroom Experience

    I've stayed at several Hawthorne Suites, but this was my 2st experience where you had to go through 1 bedroom to get to the other. It was a terrible layout and had I known, I would have NEVER booked here. The staff was pleasant and the hotel was in a great location,but I feel like I was mislead by the layout of the 2 bedroom.

    LaToya, 2 night family trip, Aug 18, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    We booked a room back in March for August to make sure we had an ADA room for my father-in-law and when we arrived at the hotel we were told that they didn’t have any. The room they gave us was completely filthy with food still in the refrigerator. When told the front desk about the room the response was, I’m not responsible for the cleaning of the rooms. Unbelievable!!

    Martin, 1 night family trip, Aug 17, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    F

    Rooms were dirty, not cleaned, front desk staff wasn’t friendly or helpful, I got hung up on when I called, never received fresh towels, floor was dirty, microwave was dirty

    Christopher, 3 night business trip, Aug 17, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointing

    Given this was a Wyndham property, I was expecting better room quality. It was nice to have a full kitchen and a separate sitting room with two TVs. The couch is outdated. The bed sheets are old and worn with holes. The bathroom toilet still had pee on the bottom outside. The shower head was rusted. The bathtub drain plug had rusted so bad it didn’t work and could put it back in. The exhaust fan was falling out of the ceiling. The ice machines on the 3rd floor and main floor were not functional. The pool is open but there were no towels available. I’m not sure if it was a covid regulation or not but our room was not cleaned during our two day stay. Overall I was disappointed in the quality.

    Amanda, 2 night family trip, Aug 6, 2021

    Verified Hotels.com guest review

See all 258 reviews