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Extended Stay America Houston - Willowbrook, Houston

2.5 stars
13223 Champions Centre DrHoustonTX77069United States of America, ‏800-658-6760
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2.3 / 5
Value for money
Fairly good value for money
Comfort
Uncomfortable
Room
Room is not nice
Cleanliness
Dirty
90See all 90 Hotels.com reviews
From 51 reviewsTripAdvisor Traveller Rating

Extended Stay America Houston - Willowbrook, Houston

Hotel Info: 800-658-6760

from $66
  • Studio 2 double non smoking
  • Deluxe studio 1 queen non smoking
  • Deluxe studio 1 queen smoking
  • Studio 2 double smoking
  • Studio 1 queen non smoking
  • Studio 1 queen smoking

At a glance

Key facts

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Houston Willowbrook
  • Extended Stay America Willowbrook
  • Extended Stay America Willowbrook Hotel
  • Extended Stay America Willowbrook Hotel Houston
  • Extended Stay America Willowbrook Houston
  • Extended Stay America Houston Willowbrook Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Golfing nearby
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Year Built 1995
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided
  • Access via exterior corridors

Extended Stay America Houston - Willowbrook, Houston’s small print

Also known as

  • Extended Stay America Houston Willowbrook
  • Extended Stay America Willowbrook
  • Extended Stay America Willowbrook Hotel
  • Extended Stay America Willowbrook Hotel Houston
  • Extended Stay America Willowbrook Houston
  • Extended Stay America Houston Willowbrook Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.3 /5 from 90 reviews

Extended Stay America Houston - Willowbrook, Houston
Poor1.0 / 5
Never again.
The room looked like an old apartment that people had trashed over the years. Bathroom door was falling off, the stained and worn carpet had not been vacuumed, staff could not tell me what wi-fi network the password was for, so I tried all of them and none worked. Had to wait 15 minutes for staff to show up to counter for late check in (turned out the phone wasn't ringing them, so I had to contact the main number and talk to a representative who paged the clerk for me). Next time, I'm spending $20 more for a better hotel!
1 night trip with friends
Extended Stay America Houston - Willowbrook, Houston
Fair2.0 / 5
Dirty, nasty, broken, didn't look like it was even cleaned. Not worth the money at all. Surprising considering the nice area
1 night romance trip
Extended Stay America Houston - Willowbrook, Houston
Fair2.0 / 5
Too many nats and bugs inside the rooms. Need to exterminate more. The toilet was half clean, the house keeper half cleaned the Toulet before new guest checked in.
2 night business trip
Extended Stay America Houston - Willowbrook, Houston
Poor1.0 / 5
Awful conditions, drugs present. Very unclean.
This hotel was a dump. Under the sink in the kitchen there was a leak and had a bucket holding stagnant water with mold on it. The sitting chair in room had a goop in the crevices, the room had horrible stains in the carpet. As I approached my room a man was sitting on a car smoking dope, the office was seedy and had a smokey odor that smelled much like marijuana. This hotel is behind several businesses and seems as though many improper clientele were present. I will not recommend nor ever stay at this place again.
1 night business trip
Extended Stay America Houston - Willowbrook, Houston
Fair2.0 / 5
The first room was not clean and upstairs. I asked for a downstairs room at check in and was told there was not one available. When the first room did not work out I was given a handicap room on the first floor. I had to kill several spiders and the bottom of the mattress had blood stains and the door had a web of dead mosquitoes
1 night trip

See all reviews

Extended Stay America Houston - Willowbrook, Houston

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