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Extended Stay America San Jose - Downtown, San Jose

2.5 stars
1560 N 1st StSan JoseCA95112United States of America, 800-658-6760
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  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) 5-min drive; 1.6 miles/2.6 km
  • Oakland, CA (OAK-Oakland Intl.) 39-min drive; 34.5 miles/55.5 km
  • Santa Clara Station 5-min drive; 3.1 miles/5 km
  • San Jose College Park Station 7-min drive; 2.8 miles/4.5 km
  • San Jose Station 9-min drive; 3.5 miles/5.7 km
  • Gish Station 5-min walk; 0.3 miles/0.4 km
  • Mineta Airport Station 9-min walk; 0.4 miles/0.7 km
  • Karina Court Station 18-min walk; 0.9 miles/1.4 km
  • Free self parking
2.8 / 5
  • Property is a bit run down, peeling paint and my roomed a bed smell. But for longer stays…Sep 19, 2016
  • I arrived a few hours after check in time and the room was still being "cleaned." There…Sep 19, 2016
372See all 372 Hotels.com reviews
From 82 reviewsTripAdvisor Traveller Rating

Extended Stay America San Jose - Downtown, San Jose

Hotel Info: 800-658-6760

from $103
  • Studio One Queen Smoking
  • Deluxe Studio One King Non Smoking
  • Studio Two Queen Non Smoking
  • Studio One King Non Smoking
  • Studio One King Smoking
  • Deluxe Studio One King Smoking
  • Studio One Queen Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 152 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Aparthotel San Jose Downtown
  • Extended Stay America San Jose Downtown
  • Extended Stay America San Jose Downtown Aparthotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Year Built 1997
  • Elevator/lift
  • Picnic area

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America San Jose - Downtown, San Jose’s small print

Also known as

  • Extended Stay America Aparthotel San Jose Downtown
  • Extended Stay America San Jose Downtown
  • Extended Stay America San Jose Downtown Aparthotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.8 /5 from 372 reviews

Extended Stay America San Jose - Downtown, San Jose
Poor1.0 / 5
I was very disappointed with this hotel. I checked into my first room and after resting a bit, I discovered the closet area was soaked with water. Maintenance checked it and discovered there was a problem with the toilet. The front desk agent agreed to put me in a new room, but mentioned they were overbooked so it would be difficult. I checked into my second room, and took a shower to get ready to attend a football game. After exiting the shower, I discovered the carpet next to the bed and air conditioning was also soaked. Upon going back downstairs to inform the front desk agent, I was asked if I had "used" the room so I mentioned I took a shower. The agent expressed that she didn't know what to do because I had now "used" 2 rooms and that housekeeping was gone for the day. I asked if I should find a new hotel. She said no and gave me a key to check a third room. Rather than dealing with hassle of finding a new hotel I decided to stay in the third room, which finally ended up not having any plumbing issues. I will never stay here again.
1 night family trip
Extended Stay America San Jose - Downtown, San Jose
Good3.0 / 5
It worked for what we needed
It was ok, needed to cook a meal, but they were very limited in pots pans and what you needed to cook with.
1 night business trip
Extended Stay America San Jose - Downtown, San Jose
Poor1.0 / 5
Dirty room!
Customer service was ok. The room appeared to be clean. However, we pulled out the sofa bed and it was full of food crumbs. Under the bed there was trash and toys. It was disgusting! I can only imagine how well they really cleaned.
1 night family trip
Extended Stay America San Jose - Downtown, San Jose
Poor1.0 / 5
Booked this hotel last minute for a concert at Levi Stadium. The door handle to the bathroom was broken and the door did not close all the way. Both queen bed comforters were spotted with black stains. When we got back to the room after the concert we found ants everywhere! The walls, the desk, in our beds. We checked out/left around 1am and made the 2 hour drive home. I'm still waiting for a refund.
1 night trip with friends
Extended Stay America San Jose - Downtown, San Jose
Poor1.0 / 5
Dirty/Terrible Service
Don't stay here. The room was dirty. Not normal dirty, it was like it wasn't cleaned from the last person. There was a CONDOM wrapper on the floor and clumps of hair all over the room. When I tried to get a refund, the manager was never around to speak to so I had to chase him for almost a week. Also would not refund the full amount, maybe they needed the money to persuade the cleaning staff to do their job.
13 night business trip

See all reviews

Extended Stay America San Jose - Downtown, San Jose

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