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Extended Stay America - Chicago - Naperville - East, Naperville

2.5 stars
1827 Centre Point CirNapervilleIL60563United States of America, 800-658-6760
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2.9 / 5
Service
Service is adequate
Room
Room needs to be redecorated
Cleanliness
Could use a good cleaning
Vibe
Vibe is not too good
182See all 182 Hotels.com reviews
From 95 reviewsTripAdvisor Traveller Rating
  • Chicago, IL (ORD-O'Hare Intl.) 31-min drive; 26.2 miles/42.1 km
  • Chicago, IL (MDW-Midway Intl.) 38-min drive; 31.5 miles/50.7 km
  • Naperville Station 8-min drive; 2.6 miles/4.2 km
  • Lisle Station 9-min drive; 4.1 miles/6.7 km
  • Downers Grove Belmont Station 14-min drive; 7.4 miles/11.8 km
  • Free self parking

Extended Stay America - Chicago - Naperville - East, Naperville

Hotel Info: 800-658-6760

from $69
  • Studio 2 Queen Smoking
  • STUDIO-QUEEN BED-Accessible
  • Deluxe Studio 1 King Non Smoking
  • STUDIO-2 QUEEN BEDS-Accessible
  • Studio 1 King Smoking
  • Studio 1 King Non Smoking
  • STUDIO-2 QUEEN BEDS-Accessible
  • Deluxe Studio 1 King Smoking
  • Studio 2 Queen Non Smoking
  • Studio 1 Queen Smoking
  • Studio 1 Queen Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Chicago Naperville East
  • Extended Stay America Hotel Naperville Chicago East
  • Extended Stay America Chicago Naperville East Hotel
  • Homestead Studio Suites Chicago - Naperville Hotel Naperville
  • Homestead Studio Suites Naperville
  • Naperville Homestead Suites

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast
  • Barbecue grills
Things to do
  • Free use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Chicago - Naperville - East, Naperville’s small print

Also known as

  • Extended Stay America Chicago Naperville East
  • Extended Stay America Hotel Naperville Chicago East
  • Extended Stay America Chicago Naperville East Hotel
  • Homestead Studio Suites Chicago - Naperville Hotel Naperville
  • Homestead Studio Suites Naperville
  • Naperville Homestead Suites

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 182 reviews

Extended Stay America - Chicago - Naperville - East, Naperville
Poor1.0 / 5
They moved me to a different location, was told 1 mile down the road but actually 5 miles, booked non smoking but got smoking, bed was very uncomfortable, towel and bed sheets smell bad. Don't stay there!
2 night business trip
Extended Stay America - Chicago - Naperville - East, Naperville
Poor1.0 / 5
The room was dirty. They gave me dirty dishes, but had no more dish soap to clean them. They had no coffeepots available either. All they had available for breakfast when I got there with an hour left was coffee and oatmeal. GM was nice but the rest of the staff very unhelpful. Will not be going back.
1 night romance trip
Extended Stay America - Chicago - Naperville - East, Naperville
Poor1.0 / 5
Bad experience
Awful, there were hairs in my bed and the restroom. I called the front desk and instead of giving me a new room or send a service maid, they told me they can only give me a new set of sheets, and that I had to go down and pick them up. The breakfast was very poor, no fruit or even waffles. They only had coffee, cheap cupcakes, granola bars, and water for oatmeals. They had the breakfast service in a tiny space next to the front desk. The TV channel selection was poor, the elevator was dirty, the front desk crew was not attentive. I am not going to come back to this hotel ever again.
1 night family trip
Extended Stay America - Chicago - Naperville - East, Naperville
Good3.0 / 5
Great stay for an overnight visit.
This hotel was clean and simple. Just needed a night to sleep and get on our way in the morning. The only thing that was a bit off-putting was the smell of food in the hallway. I'm sure this comes from the fact that people stay there long-term and prepare meals in their room.
1 night family trip
Extended Stay America - Chicago - Naperville - East, Naperville
Fair2.0 / 5
Not worth the money
No wash clothes in the room. Had to keep going to the front desk each time I needed them. No garbage can in the entire room. Had to ask and was given just one. Non smoking room smells like no one cared because the smoke smell hits you when you walk in the room.
2 night trip

See all reviews

Extended Stay America - Chicago - Naperville - East, Naperville

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