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Extended Stay America - Chicago - Naperville - East, Naperville

2.5 stars
1827 Centre Point CirNapervilleIL60563United States of America, ‏800-658-6760
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Good3.0 / 5
Location
Great location
Room
Room is not nice
Cleanliness
Dirty
173See all 173 Hotels.com reviews
From 90 reviewsTripAdvisor Traveller Rating

Extended Stay America - Chicago - Naperville - East, Naperville

Hotel Info: 800-658-6760

from $76
  • Studio 2 Queen Smoking
  • STUDIO-QUEEN BED-Accessible
  • Deluxe Studio 1 King Non Smoking
  • STUDIO-2 QUEEN BEDS-Accessible
  • Studio 1 King Smoking
  • Studio 1 King Non Smoking
  • STUDIO-2 QUEEN BEDS-Accessible
  • Deluxe Studio 1 King Smoking
  • Studio 2 Queen Non Smoking
  • Studio 1 Queen Smoking
  • Studio 1 Queen Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Chicago Naperville East
  • Extended Stay America Hotel Naperville Chicago East
  • Extended Stay America Chicago Naperville East Hotel
  • Homestead Studio Suites Chicago - Naperville Hotel Naperville
  • Homestead Studio Suites Naperville
  • Naperville Homestead Suites

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast
  • Barbecue grills
Things to do
  • Free use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Chicago - Naperville - East, Naperville’s small print

Also known as

  • Extended Stay America Chicago Naperville East
  • Extended Stay America Hotel Naperville Chicago East
  • Extended Stay America Chicago Naperville East Hotel
  • Homestead Studio Suites Chicago - Naperville Hotel Naperville
  • Homestead Studio Suites Naperville
  • Naperville Homestead Suites

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 173 reviews

Extended Stay America - Chicago - Naperville - East, Naperville
Good3.0 / 5
Great stay for an overnight visit.
This hotel was clean and simple. Just needed a night to sleep and get on our way in the morning. The only thing that was a bit off-putting was the smell of food in the hallway. I'm sure this comes from the fact that people stay there long-term and prepare meals in their room.
1 night family trip
Extended Stay America - Chicago - Naperville - East, Naperville
Fair2.0 / 5
Not worth the money
No wash clothes in the room. Had to keep going to the front desk each time I needed them. No garbage can in the entire room. Had to ask and was given just one. Non smoking room smells like no one cared because the smoke smell hits you when you walk in the room.
2 night trip
Extended Stay America - Chicago - Naperville - East, Naperville
Good3.0 / 5
Everyone was courteous and helpful.
4 night business trip
Extended Stay America - Chicago - Naperville - East, Naperville
Poor1.0 / 5
Extended stay or subsidized housing?
There definition of extended-stay is offering reduced room rates to neighborhood clientele. The origin and quality of the clientele at this Hotel equates to subsidized housing. You advertised continental breakfast each morning. There was none. The sanitation in the hotel was deplorable. Please see attached photographs of dirty laundry with what appeared to be human feces on the linens that laid in the corners of the hallways the entire day. There was insufficient bath towels for two people. When we went downstairs to the front desk to complain, there was nobody at the front desk to be found for 15 minutes. For the three day stay, there was no room/cleaning service of any kind. We were told by hotel management there would be none. On such short notice, if we had some other place to go, we would have left early. There is no need to ask if we would ever stay there again.
3 night family trip
Extended Stay America - Chicago - Naperville - East, Naperville
Poor1.0 / 5
Slept in car
Went to check in and guaranteed room was booked. I called hotel.com and they were to get me another hotel. They never called be back offer almost two hours. I had to call back and they started the whole process of checking all over again. Ended sleeping in the back of my car. Worst service ever. Will never book here again.
1 night trip

See all reviews

Extended Stay America - Chicago - Naperville - East, Naperville

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