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Extended Stay America San Jose - Mountain View, San Jose - Silicon Valley

2.5 stars
190 E El Camino RealMountain ViewCA94040United States of America, ‏‎800-658-6760
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Good3.0 / 5
Location
Great location
Service
Service is adequate
WiFi
Bad internet service
45See all 45 Hotels.com reviews
From 79 reviewsTripAdvisor Traveller Rating

Extended Stay America San Jose - Mountain View, San Jose - Silicon Valley

Hotel Info: 800-658-6760

from $102
  • Studio One Queen Non Smoking
  • Deluxe Studio One King Non Smoking
  • Deluxe Studio One King Smoking
  • Studio One Queen Smoking
  • Deluxe Studio One King Smoking
  • Deluxe Studio One King Non Smoking
  • Studio Two Double Non Smoking
  • Studio Two Double Smoking

At a glance

Key facts

Hotel size

  • This hotel has 133 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Extended Stay America Jose Aparthotel Mountain View San
  • Extended Stay America San Jose Mountain View
  • Extended Stay America San Jose Mountain View Aparthotel
  • Extended Stay America San Jose Aparthotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
  • Barbeque grills
Things to do
  • Use of nearby fitness center (discount)
  • Golfing nearby
  • Hiking/biking trails nearby
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Year Built 1997
  • Safe-deposit box at front desk
  • Picnic area

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America San Jose - Mountain View, San Jose - Silicon Valley’s small print

Also known as

  • Extended Stay America Jose Aparthotel Mountain View San
  • Extended Stay America San Jose Mountain View
  • Extended Stay America San Jose Mountain View Aparthotel
  • Extended Stay America San Jose Aparthotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 45 reviews

Extended Stay America San Jose - Mountain View, San Jose - Silicon Valley
Excellent4.0 / 5
Decent and affordable
Decent and affordable hotel in Mountain View. Good enough for a one night stay. Stanford University is a short 10 minutes drive from the hotel.
1 night family trip
Extended Stay America San Jose - Mountain View, San Jose - Silicon Valley
Good3.0 / 5
Ok for 1 night stay.
We stayed 1 night and the room was nice for the price. Everything was clean and staff was friendly. They have a BBQ and picnic area which my boyfriend pointed out is because people practically live there. Somewhat awkward being a 1 night guest I guess I did not understand the premise of "extended stay" when I booked. When we came down for breakfast an hour before it ended there was about 2 oatmeal packets, 1 orange, and some coffee. Not thrilling as we were hungry so we decided to check out early and grab breakfast out. When we checked out about a half an hour later the breakfast was restocked.. oh well. Overall it was an ok place to stay for one night and not bad for the price.
1 night romance trip
Extended Stay America San Jose - Mountain View, San Jose - Silicon Valley
Good3.0 / 5
No Coffee
At check in I asked about coffee in my room. She said there is none as we serve it at breakfast. She said she could send up a coffee maker and I said yes. I also called from my room, but it was never delivered. She said that my room was in the 3-story bldg., but there were only 2-story bldgs. I had to ask a random guest for directions vs. walking back to the office.At breakfast there were no lids for the coffee and oatmeal cups.
1 night family trip
Extended Stay America San Jose - Mountain View, San Jose - Silicon Valley
Poor1.0 / 5
Very disappointing - not returning
Positive: Room was clean and large and hotel well located. Negative: 1) Staff is extremely unfriendly. Shocking, actually. On numerous occasions. Never a smile. Never really "nice". 2) TV channels very basic. 3) WiFi rather slow and cannot stream any video at all. 4) Not even a spoon in the room without asking for a "basic package" of dining things. Given how friendly the staff was, we never asked for this. 5) Pathetic breakfast. I wouldn't even call it that. Breakfast is just packaged goods to pick up + hot water. All processed and just two type of fruits. The coffee was TERRIBLE. 6) Didn't have the room we ordered and was guaranteed (2 beds). 7) Towels very coarse. 8) No cleaning for 3-night stay. Bottom line: Not returning ever. My daughter ranked this "Meh" of 10, which is below 5 of 10 on her scale.
3 night family trip
Extended Stay America San Jose - Mountain View, San Jose - Silicon Valley
Fair2.0 / 5
Underachievement successfully attained
The hotel is basically a Motel 6 with a kitchen and couch. It is very dated and the room had a chemical odor. The cleaning crew forgot to check the microwave, where I found the previous customers leftovers. For $250+ per night, I would expect a little more... at least some coffee in the room.
2 night business trip

See all reviews

Extended Stay America San Jose - Mountain View, San Jose - Silicon Valley

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