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Extended Stay America - Dallas - Las Colinas - Carnaby St., Irving

2 stars
5315 Carnaby StIrvingTX75038United States of America, ‏‎800-658-6760
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Good3.0 / 5
Location
Great location
Room
Room is not nice
Cleanliness
Dirty
152See all 152 Hotels.com reviews
From 54 reviewsTripAdvisor Traveller Rating

Extended Stay America - Dallas - Las Colinas - Carnaby St., Irving

Hotel Info: 800-658-6760

from $62
  • Studio 2 Double Non Smoking
  • Studio 1 King Smoking
  • Deluxe Studio 1 Queen Non Smoking
  • Deluxe Studio 1 Queen Smoking
  • Studio 1 King Non Smoking
  • Studio 1 Queen Bed Smoking
  • Studio 2 Double Smoking
  • Studio 1 Queen Bed Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 149 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Dallas Carnaby
  • Extended Stay America Dallas Carnaby St.

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
  • Barbeque grills
Things to do
  • Free use of nearby fitness center
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Year Built 1996
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Dallas - Las Colinas - Carnaby St., Irving’s small print

Also known as

  • Extended Stay America Dallas Carnaby
  • Extended Stay America Dallas Carnaby St.

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 152 reviews

Extended Stay America - Dallas - Las Colinas - Carnaby St., Irving
Fair2.0 / 5
very average
Was not very clean at all. Front desk attendant in morning was very rude
1 night business trip
Extended Stay America - Dallas - Las Colinas - Carnaby St., Irving
Fair2.0 / 5
Not like pictures.
The hotel is run down,dirty and old,not like pictures. Should be a less than $50.00 hotel. The staff was nice
1 night business trip
Extended Stay America - Dallas - Las Colinas - Carnaby St., Irving
Poor1.0 / 5
Every day bugs, No room cleaning for 3 days
This is one of the worst hotels that I stayed in especially for the price. 1. There are bugs in the bathroom, kitchen, and bedroom. I called front desk and complained - almost every day of my stay. They sent a person to spray to kill bugs, but new bugs show up every day. Here is the killer - after the person sprays to kill bugs, THE PERSON LEFT THE DEAD BUGS IN THE ROOM. 2. There was no room cleaning or replacement of used towels for the entire stay. One would expect this cleaning service for a hotel that charges so much. I was told that room cleaning service would be provided only once a week. Cheaper hotels with kitchenettes provide daily service. 3. One of the reasons I picked this hotel is the ability to use the kitchenette. However, there were no pots, pans, and no dishes. I called front desk and the first day I was informed that they did not have any. The second day, I had to pick the dishes from the front desk. 4. Finally, if you look at the management response, you might want to ignore it. The management have some standard responses to the "bad" reviews. Did not enjoy my stay at all. Was dreading to go back to room. Only reason I did not move was because I did not feel like packing and unpacking. I used to stay in Extended Stay hotels a few years ago when the dishes, pots, and pans were available in the room. And there used to be daily cleaning service. And the rooms were in better conditions. Used to be very good. Not any more.
3 night business trip
Extended Stay America - Dallas - Las Colinas - Carnaby St., Irving
Poor1.0 / 5
Don't stay here
Not what I booked. Gave me a smoking room that had a awful smell. Mold in shower, overall poor condition of room.
3 night business trip
Extended Stay America - Dallas - Las Colinas - Carnaby St., Irving
Poor1.0 / 5
Dirty and smelly rooms
Moldy shower and sink, Slow flush, Smelly rooms and everything seemed dirty to touch. I couldn't dare to take a bath in this shower, the shower head had all kinds of gunk in it.
1 night trip with friends

See all reviews

Extended Stay America - Dallas - Las Colinas - Carnaby St., Irving

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