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1 room, 2 adults
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Grand Plaza Hotel, Guam (all)

2.5 stars
Tumon Bay Guam1024 Pale San Vitores Road, Tamuning96913Guam, ‏‎800-491-6126
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2.9 / 5
  • Never stay in this hotel again I arrived from the airport thinking to relaxed after…Jun 27, 2016
  • Over night in Guam...only hotel available. Lived in Guam for two years...this hotel was…Feb 14, 2016
117See all 117 Hotels.com reviews
From 265 reviewsTripAdvisor Traveller Rating

Grand Plaza Hotel, Guam (all)

Hotel Info: 866-539-8117

from $75
  • Standard Room, Partial Sea View
  • Family Room, Connecting Rooms

At a glance

Key facts

Hotel size

  • This hotel has 124 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Area shuttle within 5 mi *

  • Shopping center shuttle *

Also known as

  • Grand Plaza Hotel Tamuning
  • Grand Plaza Tamuning

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Cash deposit: USD 50.00 per stay for guests staying between 1 January - 31 December

Optional extras

Early check-in can be arranged for an extra charge of USD 35.00

Late check-out can be arranged for an extra charge of USD 35.00

Microwaves are available for USD 10 per stay

Rollaway beds are available for USD 25 per night

Safes in guestrooms can be used for USD 5 per stay

Breakfast costs between USD 10 and USD 15 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)

WiFi is available in guestrooms for USD 5 per stay (rates may vary)

High-speed Internet access (wired) is available in guestrooms for an extra charge

High-speed Internet access (wired) is available in public areas for USD 5.00 per stay (rates may vary)

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Outdoor pool
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Pay movies
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Pualani Spa has massage/treatment rooms. Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a spa tub.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Watabe Restaurant - This restaurant specializes in Japanese cuisine and serves dinner only.

Verry Berry - This café specializes in American cuisine and serves breakfast, lunch, and light fare.

Recreation

On Site

  • Ecotours on site
  • Personal motorized watercraft on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Grand Plaza Hotel, Guam (all)’s small print

Also known as

  • Grand Plaza Hotel Tamuning
  • Grand Plaza Tamuning

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Cash deposit: USD 50.00 per stay for guests staying between 1 January - 31 December

Optional extras

Early check-in can be arranged for an extra charge of USD 35.00

Late check-out can be arranged for an extra charge of USD 35.00

Microwaves are available for USD 10 per stay

Rollaway beds are available for USD 25 per night

Safes in guestrooms can be used for USD 5 per stay

Breakfast costs between USD 10 and USD 15 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)

WiFi is available in guestrooms for USD 5 per stay (rates may vary)

High-speed Internet access (wired) is available in guestrooms for an extra charge

High-speed Internet access (wired) is available in public areas for USD 5.00 per stay (rates may vary)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 117 reviews

Grand Plaza Hotel, Guam (all)
Fair2.0 / 5
Needs an upgrade.
3 night trip
Grand Plaza Hotel, Guam (all)
Excellent4.0 / 5
Great location; accommodations are a little tired - needs a lot of TLC.
1 night business trip
Grand Plaza Hotel, Guam (all)
Poor1.0 / 5
Needs to be updated
Rooms are not 2 star in the mainland USA Showers can't handle water at full speed Pillows only one per bed and are flat Sheets don't stay on mattress No overhead lighting in rooms all lamps Doors have to be slammed shut when closing Toilet would not stop running Room was humid Small tv very hard to see from bed Breakfast was a old bagel and coffee, muffin coffee (limited options) Patch work all over the hotel ( don't expect everything to be finished The front desk using the paging system all over the hotel when sleeping.
8 night business trip
Grand Plaza Hotel, Guam (all)
Outstanding5.0 / 5
it was close to everything I needed.
12 night trip
Grand Plaza Hotel, Guam (all)
Fair2.0 / 5
good location poor condition
checked to the room and it was hotter than the outside temp. air conditioner was broken, toilet wouldn't flush, TV didn't work. Internet slow
1 night business trip

See all reviews

Grand Plaza Hotel, Guam (all)

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