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1 room, 2 adults
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Quality Inn & Suites, Richmond

2.5 stars
3200 West Broad StreetRichmondVA23230United States of America, ‏‎855-239-9223
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Good3.1 / 5
Service
Fantastic service
Breakfast
Tasty breakfast
Vibe
Poor vibe
Amenities
Bad amenities
157See all 157 Hotels.com reviews
From 250 reviewsTripAdvisor Traveller Rating

Quality Inn & Suites, Richmond

Hotel Info: 855-239-9223

from $67
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Accessible, Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 Double Bed, Smoking
  • Business Room, Smoking
  • Business Room, 1 King Bed, Non Smoking
  • Standard Double Room, 2 Double Beds, Non Smoking
  • Standard Double Room, 2 Double Beds, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is Noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Other information

  • No alcohol served onsite

Also known as

  • Comfort Inn Midtown Hotel Richmond
  • Comfort Inn Midtown Richmond
  • Quality Inn Richmond
  • Quality Richmond

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Optional extras

Pets are allowed for an extra charge of USD 35.00 per pet, per stay

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 9000
  • Conference space size (meters) - 836
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Quality Inn & Suites, Richmond’s small print

Also known as

  • Comfort Inn Midtown Hotel Richmond
  • Comfort Inn Midtown Richmond
  • Quality Inn Richmond
  • Quality Richmond

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Optional extras

Pets are allowed for an extra charge of USD 35.00 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 157 reviews

Quality Inn & Suites, Richmond
Fair2.0 / 5
The elevator wasn't working the first night and I had the choice of 4the or 5th floor. The fitness center only consist of an eliptical and a treadmil. I chose this hotel because it had a rating of a 3/5. But it definitely deserves a 2/5.
2 night business trip
Quality Inn & Suites, Richmond
Fair2.0 / 5
Very outdated and dingy!
Super outdated hotel. Especially the rooms. Clean, but old, old, old. The carpet was coming away from the the wall, old curtains, and old elevator. The carpet was really the worst thing. The elevator did not work properly. Made everything feel dingy. Tiny bathrooms.....I mean tiny! The lobby is the only thing that felt decently up to date. Breakfast and staff were all great.
3 night family trip
Quality Inn & Suites, Richmond
Poor1.0 / 5
Wouldn't go back
The hotel was pretty shabby. Elevator didn't work. Someone was running up and down the halls above my room all night. Breakfast not great.
2 night family trip
Quality Inn & Suites, Richmond
Fair2.0 / 5
Hotel was in worse condition than just a month ago. One elevator broken. Other very sketchy. Would not stay there again.
1 night family trip
Quality Inn & Suites, Richmond
Poor1.0 / 5
Never Again!!!
I am a person that reads reviews but I have never written one before. However, after staying here for two nights i had to give my honest opinion. I was very disappointed with this hotel true it is an older hotel but major repairs are needed starting with the 2 elevators which one has an out of order sign on.. anytime you try to go to the first floor it automatically takes you to the basement then brings you back up. The basement looks scary and filthy if I had the opportunity to see the basement first i know i would never have stayed at this hotel. This is first time I ever felt unsafe at a hotel. The parking deck area needs better lighting to dark. My room was on the 4th floor the hallway smells maybe the carpet needs shampooing or just needs new carpet. The room was clean but bed was very lumpy new mattress needed ...shower pressure was horrible at anytime of the day really horrible ...the free breakfast i woulnt dare eat it do to the lack of upkeep of the facility hotel was...I can't comment on the staff I only saw the front desk person never saw housekeeping crew or maintenance person the hold time.....Otherwise, if the above things dont really bother you then the hotel does offer you a quiet room ....great location (it may not look like it from your hotel window but you're really close to a lot of things) ...good rates...sorry I didn't mean to write a book just wanted to give an honest opinion of my experience. ...
2 night business trip

See all reviews

Quality Inn & Suites, Richmond

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