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Best Western Plus Carlton Plaza Hotel, Victoria

3-star3 stars
642 Johnson StVictoriaBCV8W1M6Canada

3-star hotel with restaurant, near British Columbia Parliament Building
  • Free WiFi
Very Good8.4
Good internet service
Fantastic service
Great location
Great room
459See all 459 reviews
From 1,211 reviewsTripAdvisor Traveller Rating

Best Western Plus Carlton Plaza Hotel, Victoria

from $108
  • Traditional Room, 2 Double Beds, Non Smoking
  • Traditional Room, 1 Queen Bed, Non Smoking
  • Family Suite, 2 Queen Beds, Non Smoking
  • Traditional Room, 1 King Bed, Non Smoking
  • Traditional Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Kitchenette
  • Suite, 1 Queen Bed, Non Smoking
  • Deluxe Suite, 2 Double Beds, Non Smoking (Third bed is a Sofabed)

About Best Western Plus Carlton Plaza Hotel, Victoria

Situated in Victoria, Best Western Plus Carlton Plaza Hotel is a family-friendly hotel in the historical district and close to The McPherson Playhouse, Victoria Bug Zoo, and Pacific Undersea Gardens. Also nearby are Crystal Pool and Fitness Centre and Market Square.

Hotel Features.
Complimentary wireless Internet access is available in public areas and a 24-hour business center is located on site. Additional amenities include a fitness center, laundry facilities, and a hair salon. Valet parking is available (surcharge). This is a smoke-free property.

Amenities in air-conditioned guestrooms at Best Western Plus Carlton Plaza Hotel include coffee/tea makers and complimentary bottled water. Televisions are equipped with cable channels. Bathrooms offer hair dryers and complimentary toiletries. Additional amenities include irons/ironing boards and blackout drapes/curtains.

At a glance

Key facts

Hotel size

  • This hotel has 103 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others


  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
Things to do
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1912
  • Elevator/lift
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Best Western Plus Carlton Plaza Hotel, Victoria’s small print

Also known as

  • Best Western Carlton Hotel
  • Hotel Carlton Plaza
  • Victoria Best Western
  • Best Western Victoria
  • Best Western Carlton Plaza Hotel
  • Best Western Plus Carlton
  • Best Western Plus Carlton Plaza
  • Best Western Plus Carlton Plaza Hotel
  • Best Western Plus Carlton Plaza Hotel Victoria
  • Best Western Plus Carlton Plaza Victoria
  • Carlton Plaza Hotel
  • Hotel Best Western Carlton


Parking height restrictions apply.

Optional extras

Valet parking costs CAD 20 per night with in/out privileges

Rollaway beds are available for CAD 20 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Best Western Plus Carlton Plaza Hotel, Victoria

Top spots nearby

Recommended by this property

  • The McPherson Playhouse (2-minute walk)
  • Market Square (2-minute walk)
  • Chinatown (3-minute walk)
  • Victoria Conference Centre (6-minute walk)
  • Royal BC Museum (8-minute walk)
  • British Columbia Parliament Building (9-minute walk)
  • Fisherman's Wharf Park (14-minute walk)
  • Beacon Hill Park (15-minute walk)
  • Craigdarroch Castle (17-minute walk)

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour) - 3 min drive
  • Victoria, BC (YYJ-Victoria Intl.) - 27 min drive
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 85 min drive
  • Friday Harbor, WA (FRD) - 91 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 94 min drive
  • Roche Harbor, WA (RCE) - 104 min drive
  • Lopez Island, WA (LPS) - 134 min drive
  • Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 139 min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 142 min drive
  • Valet parking (surcharge)

Recent reviews

Very Good 8.4 From 459 reviews

Best Western Plus Carlton Plaza Hotel, Victoria
Very Good8.0
Great Hospitality and Comfortable Beds
The youthful front staff are all so friendly and helpful, and should be recognised for that. The bed is super-comfortable making for a great sleep. The room was nice and quiet despite being in the downtown hub. It is great that they have installed large dispensers for the bathroom amenities, which are environmentally-friendly. The room took a while to heat up as the heating system is set up to only do so on the low fan level, for some odd reason. I was given another room to address this, but apparently, this is a general, system-wide thing. The kind staff provided me with a few extra blankets to compensate. Nice to have USB ports at bedside table as well. Other than the heat issue which is a personal preference, I had a great stay and sleep. Would return. Especially to use their complimentary bike service!
A Traveler, us1 night trip
Best Western Plus Carlton Plaza Hotel, Victoria
Just ok
i really expected more. Maybe it's just me, since this was my first time staying in a hotel in a major metropolitan area. First, know that you have to drop your car on the main road in front of the property and then they drive your car to a garage off-site somewhere. This is $10 per day. When you want your car you let the front desk know and they walk to get your car and bring it to you. This takes 10-15 min. Also, there was construction happening while we were there so they were down to only one elevator most of our trip. This elevator is one of the smallest I've ever been in. Though the second elevator was out of service, they were working on it the entire time which you can hear from your room... Every single time it was sent up or down. Every time. My room didn't have a microwave. I asked for one and was told to use the one in the Commons area on the first floor. Went to warm up leftovers for my kids and the microwave tripped the circuit breaker three times!! Each time i had to wait for maintenance to come back and turn it back on. They have two ice machines, an ATM and two vending machines all on the same wall. They didn't seem at all in a rush to help me find another way to heat our food. It wasn't until i insisted that i was led to an empty suite to use a microwave. This entire ordeal took about 20 minutes and never was the staff wanting to offer any thing for the inconveniences. At the very least they could've comped the parking.
stephanie, us1 night trip
Best Western Plus Carlton Plaza Hotel, Victoria
I enjoyed it. Close to downtown and restaurants and tourist spots.
Edita, us1 night trip with friends
Best Western Plus Carlton Plaza Hotel, Victoria
Very Good8.0
it was for medical reasons
Sandy, us1 night trip
Best Western Plus Carlton Plaza Hotel, Victoria
Very Good8.0
This is a great location, you can walk everywhere.
A Traveler, us1 night romance trip

See all reviews

Best Western Plus Carlton Plaza Hotel, Victoria

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