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Serrano Hotel, San Francisco

4 stars
405 Taylor StSan FranciscoCA94102United States of America, ‏800-491-6126
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Good3.9 / 5
Location
Great location
Cleanliness
Clean
Room
Room is all right
Comfort
Uncomfortable
1673See all 1,673 Hotels.com reviews
From 1,713 reviewsTripAdvisor Traveller Rating

Serrano Hotel, San Francisco

Hotel Info: 866-539-8117

from $148
  • Room, 2 Double Beds, City View
  • Deluxe, Two Double Beds
  • Executive Room, 1 King Bed, City View
  • Deluxe King
  • Deluxe, One King Bed
  • Standard Room, 1 Queen Bed
  • Room, 1 King Bed, City View
  • Executive Suite
  • Room Selected at Check In
  • Room, 1 Queen Bed, City View
  • Suite- Limited Time Offer!
  • Deluxe Room, 1 King Bed
  • Deluxe Double
  • Luxury Suite
  • k-Executive Suite & Hosted Wine Receptio
  • k-Standard Queen & Hosted Wine Reception
  • k-King Deluxe & Hosted Wine Reception
  • Deluxe, One Queen Bed
  • k-Queen Deluxe & Hosted Wine Reception
  • Deluxe Room, 1 Queen Bed
  • k-Luxury Suite & Hosted Wine Reception
  • Deluxe Room, 2 Double Beds
  • k-Deluxe 2 Doubles & Hosted Wine Recepti
  • Executive Suite, Accessible

At a glance

Key facts

Hotel size

  • This hotel has 236 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-5 AM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Serrano
  • Serrano Hotel
  • Serrano Hotel San Francisco
  • Serrano San Francisco
  • Serrano

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per night

Pet deposit: USD 50 per stay

  • Resort fee: USD 25.00 per accommodation, per night

Resort fee inclusions:

  • Health club access
  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Faxes
  • In-room safe

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 54.00 per night with in/out privileges

Breakfast is offered for an extra charge of USD 26 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

Airport shuttle service is offered for an extra charge of USD 16 per person

WiFi is available in guestrooms for USD 25 per night (rates may vary)

WiFi is available in public areas for USD 25 per night (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Steam room
  • Free bicycles on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 3000
  • Conference space size (meters) - 279
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable/satellite TV channels
  • Video-game console
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Jaspers Corner Tap - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Serrano Hotel, San Francisco’s small print

Also known as

  • Hotel Serrano
  • Serrano Hotel
  • Serrano Hotel San Francisco
  • Serrano San Francisco
  • Serrano

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per night

Pet deposit: USD 50 per stay

  • Resort fee: USD 25.00 per accommodation, per night

Resort fee inclusions:

  • Health club access
  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Faxes
  • In-room safe

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 54.00 per night with in/out privileges

Breakfast is offered for an extra charge of USD 26 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

Airport shuttle service is offered for an extra charge of USD 16 per person

WiFi is available in guestrooms for USD 25 per night (rates may vary)

WiFi is available in public areas for USD 25 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 1673 reviews

Serrano Hotel, San Francisco
Excellent4.0 / 5
Would Stay Again
Nice hotel in good condition. Stayed because was good value and would stay again.
1 night business trip
Serrano Hotel, San Francisco
Good3.0 / 5
Good hotel near union square.
Neighborhood a bit sketchy, and concierge told us to only walk in direction of Fisherman's Wharf. Otherwise fine.
1 night family trip
Serrano Hotel, San Francisco
Outstanding5.0 / 5
LOVE IT!
we love the staff at this hotel- they are the reason we keep coming back, not to mention we love the style of the hotel & the Executive suite with the jet tub!
1 night romance trip
Serrano Hotel, San Francisco
Good3.0 / 5
Hotels.com quoted us $437.36 for our stay. The actual final price was $494.85 because the Serrano charges guests a hotel fee for such things as lobby coffee, the daily paper, and Wifi -- even if you do not use these options. That was an unpleasant surprise for us.
2 night romance trip
Serrano Hotel, San Francisco
Fair2.0 / 5
Not happy with the two different prices
When I booked with hotels.com I was quoted $230 a night. However when I checked out it was actually $100 extra. When I spoke to the front desk he was very dismissive and said, " I can't help you you never booked it through the hotel, you'll have to contact hotels.com
1 night romance trip

See all reviews

Serrano Hotel, San Francisco

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