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Hotel Metropolis, San Francisco

3-star3 stars
25 Mason StreetSan FranciscoCA94102United States of America

3-star hotel with restaurant, near Westfield San Francisco Centre
  • Free WiFi
Fantastic service
Great location
Vibe is not too good
Breakfast can be improved
408See all 408 reviews
From 799 reviewsTripAdvisor Traveller Rating

Hotel Metropolis, San Francisco

from $121
  • X-Two Bedroom Suite
  • X-One-bedroom suite
  • Deluxe Double Room, 2 Double Beds
  • Deluxe Room, 1 Queen Bed
  • Basic Room
  • Executive Room, 1 Queen Bed
  • Standard Room, 1 King Bed
  • Standard Room (Run of House)

About Hotel Metropolis, San Francisco

Just west of Market Street, this San Francisco boutique hotel is 1 block from the upscale San Francisco Shopping Centre and the Powell Street cable-car line. Union Square and the Moscone Center are within 5 blocks.

Hotel Features.
A sky-lit mezzanine library is the setting for complimentary morning coffee. Complimentary wireless Internet access is available throughout Hotel Metropolis – A Personality Hotel. An airport shuttle service is provided (surcharge). Serving dinner nightly, the adjacent Farmer Brown restaurant specializes in neo-soul food using locally produced, organic ingredients.

Guestrooms are smoke-free and inspired by the elements. Fire, water, earth, and wind are reflected in decor, including African limba-wood desks and alarm clocks that play nature sounds. Rooms also include complimentary wireless Internet access, multi-line phone, video-game console, flat-screen TVs and coffee/tea makers. Rooms are not air-conditioned, but extra-wide windows open.

At a glance

Key facts

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Use of nearby fitness center (discount)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
Working away
  • 24-hour business center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library

In the room

Home comforts
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Cable/satellite TV channels
  • Video-game console
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • Connecting/adjoining rooms available

Hotel Metropolis, San Francisco’s small print

Also known as

  • Hotel Metropolis
  • Hotel Metropolis San Francisco
  • Metropolis Hotel
  • Metropolis San Francisco
  • Metropolis Hotel San Francisco


Additional policies and fees may apply when booking more than 5 rooms. The normal 24-hour cancellation policy does not apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 250.00

  • Resort fee: USD 17.46 per accommodation, per night

Resort fee inclusions:

  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room coffee
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 30 per day

Valet parking costs USD 35 per night with in/out privileges

Rollaway beds are available for an additional charge

Airport shuttle service is offered for an extra charge of USD 17.00 per person

Airport shuttle service for children up to age 18 costs USD 17.00 (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Metropolis, San Francisco


  • In Downtown San Francisco
  • South Park - 24 min walk
  • Lombard Street - 39 min walk
  • Pier 39 - 41 min walk
  • Westfield San Francisco Centre - 2 min walk
  • Asian Art Museum of San Francisco - 10 min walk
  • San Francisco Museum of Modern Art - 12 min walk
  • Louise Davies Symphony Hall - 16 min walk

Getting around

  • San Francisco, CA (SFO-San Francisco Intl.) - 24 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 31 min drive
  • Hayward, CA (HWD-Hayward Executive) - 34 min drive
  • Concord, CA (CCR-Buchanan Field) - 40 min drive
  • Napa, CA (APC-Napa Valley) - 54 min drive
  • San Francisco 4th and King Station - 23 min walk
  • San Francisco 22nd Street Station - 10 min drive
  • San Francisco Bayshore Station - 14 min drive
  • Powell St. Station - 3 min walk
  • Civic Center Station - 8 min walk
  • Embarcadero Station - 19 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Airport shuttle

Hotel Metropolis, San Francisco

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