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Hotel Metropolis, San Francisco

3 stars
25 Mason StreetSan FranciscoCA94102United States of America, ‏‎800-491-6126
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Good3.2 / 5
Service
Fantastic service
Location
Great location
Room
Room is not nice
Breakfast
Bad breakfast
638See all 638 Hotels.com reviews
From 647 reviewsTripAdvisor Traveller Rating

Hotel Metropolis, San Francisco

Hotel Info: 866-539-8117

from $170
  • Standard Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds
  • Executive Room, 1 Queen Bed
  • Deluxe Room, 1 Queen Bed
  • Basic Room

At a glance

Key facts

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Metropolis
  • Hotel Metropolis San Francisco
  • Metropolis Hotel
  • Metropolis San Francisco
  • Metropolis Hotel San Francisco

Policies

Additional policies and fees may apply when booking more than 5 rooms. The normal 24-hour cancellation policy does not apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 250.00

Optional extras

Valet parking costs USD 35 per night with in/out privileges

Rollaway beds are available for an additional charge

Airport shuttle service is offered for an extra charge of USD 17.00 per person

Airport shuttle for children between the ages of 0 and 18 costs USD 17.00 (one-way)

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library

In the room

Home comforts
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Cable/satellite TV channels
  • Video-game console
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Hotel Metropolis, San Francisco’s small print

Also known as

  • Hotel Metropolis
  • Hotel Metropolis San Francisco
  • Metropolis Hotel
  • Metropolis San Francisco
  • Metropolis Hotel San Francisco

Policies

Additional policies and fees may apply when booking more than 5 rooms. The normal 24-hour cancellation policy does not apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 250.00

Optional extras

Valet parking costs USD 35 per night with in/out privileges

Rollaway beds are available for an additional charge

Airport shuttle service is offered for an extra charge of USD 17.00 per person

Airport shuttle for children between the ages of 0 and 18 costs USD 17.00 (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 638 reviews

Hotel Metropolis, San Francisco
Poor1.0 / 5
Very loud noise by the street all night. Very thin walls. Lots of noise everywhere. Don't do it
1 night business trip
Hotel Metropolis, San Francisco
Poor1.0 / 5
There is no HVAC control whatsoever in the room – no thermostat or fan. I can hear conversation and the baby crying non-stop through the wall from the room next door. People are yelling "room service" in the hallway which is a joke since there is no such thing offered. The tiny light above the sink is from a Christmas tree, the shower doesn't work and you can read a newspaper through the toilet paper. (The newspaper itself may be a better option.) Although they claim to provide Internet service, it is not functional. The TV receives grainy images which do not fit the screen, on a total of about ten channels. On the upside, it's easy to spot this hotel from the street...it's the one with the graffiti-covered walls and homeless gang members screaming profanity while lying in puddles of their own urine – accosting passersby for spare change. If you want to hang yourself, there is a giant water pipe in the closet which is convenient for this purpose. Otherwise you can jump out the window, which also acts as the heating/cooling system.
4 night business trip
Hotel Metropolis, San Francisco
Poor1.0 / 5
Not recommended
Best thing I can say is the lobby was interesting - sort of art deco in an old building. The room was terrible. Old carpet, no a/c, no fan, small/well-used bed, cheap towels, etc. There was actually 2 pair of mens underwear left in the closet. Elevator was broken part of the time. Not recommended.
2 night business trip
Hotel Metropolis, San Francisco
Fair2.0 / 5
motel disguise as hotel
just ok hotel, staff appear non approachable and I was a number
1 night trip
Hotel Metropolis, San Francisco
Outstanding5.0 / 5
Value and location
This was a last minute getaway and Hotel Metropolis always delivers. Not fancy, no frills but gets the job done. It's location is why I keep returning, you can walk to some great restaurants and shopping without paying a premium. It is on the fringe of the Tenderloin, which is a bit rough but I've never had any issues. May not be the best for a family but for singles and couples it gets the job done.
2 night trip

See all reviews

Hotel Metropolis, San Francisco

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