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1 room, 2 adults

Best Western Plus Island Palms Hotel & Marina, San Diego

3-star3 stars
Great for familiesThis property has good facilities for families.
2051 Shelter Island Dr, San Diego, CA, 92106, United States of America

Bayfront hotel with 2 outdoor pools, near Shelter Island
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 4,361 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Pool
Great pool
Room
Great room

Best Western Plus Island Palms Hotel & Marina, San Diego

from $113
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator
  • Suite, Multiple Beds, Kitchen, Marina View (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator
  • Standard Room, 1 King Bed, Refrigerator, Marina View
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Marina View (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Suite, Multiple Beds, Non Smoking (with Sofabed)
  • Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)
  • Suite, Multiple Beds, Patio, Marina View (with Sofabed)
  • Suite, 1 King Bed with Sofa bed, Patio, Marina View (with Sofabed)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
  • Standard Room, 2 Queen Beds, Refrigerator, Marina View
  • Standard Studio, Non Smoking, Refrigerator & Microwave
  • Standard Studio, Accessible, View
  • Standard Studio, Accessible, Bathtub (with Sofabed)
  • Standard Studio, Non Smoking, Refrigerator & Microwave
  • Standard Studio, Non Smoking, Refrigerator & Microwave

What’s around Best Western Plus Island Palms Hotel & Marina, San Diego

Landmarks

  • In Point Loma
  • Shelter Island - 1 min walk
  • Point Loma Nazarene University - 2.3 mi / 3.6 km
  • Sunset Cliffs Natural Park - 2.8 mi / 4.5 km
  • Mission Bay - 3.9 mi / 6.2 km
  • Ocean Beach Park - 4 mi / 6.5 km
  • Old Town San Diego State Park - 4.1 mi / 6.7 km
  • Marine Corps Recruit Depot - 4.3 mi / 6.9 km

Getting around

  • San Diego, CA (SAN-San Diego Intl.) - 11 min drive
  • San Diego, CA (MYF-Montgomery Field) - 23 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 46 min drive
  • San Diego, CA (SEE-Gillespie Field) - 33 min drive
  • Carlsbad, CA (CLD-McClellan-Palomar) - 40 min drive
  • San Diego-Old Town Transit Center - 8 min drive
  • San Diego Santa Fe Depot - 10 min drive
  • San Diego Coaster Sorrento Valley Station - 24 min drive

At a glance

Key facts

Hotel size

  • This hotel has 227 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-11:30 PM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Spa tub
  • Golf lessons available nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Marina on site
  • Tennis on site
Working away
  • 24-hour business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 12
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Blue Wave Bar and Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis courts -
  • Spa tub
  • Tennis on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Best Western Plus Island Palms Hotel & Marina, San Diego’s small print

Also known as

  • Best Western Island
  • Island Palms Hotel
  • Best Western Plus Island Palms Hotel And Marina
  • Best Western San Diego
  • Best Western Plus Island Palms San Diego
  • San Diego Best Western
  • Best Western Plus Island Palms Hotel Marina
  • Best Plus Palms & Marina Diego
  • Best Western Plus Island Palms Hotel & Marina Hotel
  • Best Western Plus Island Palms Hotel & Marina San Diego
  • Best Western Plus Island Palms Hotel & Marina Hotel San Diego
  • Best Western Island Hotel
  • Best Western Island Palms
  • Best Western Island Palms Hotel
  • Best Western Plus Island Palms
  • Best Western Plus Island Palms Hotel
  • Best Western Plus Island Palms Hotel San Diego
  • Best Western Plus Palms
  • Island Palms

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 15 per night with in/out privileges

Rollaway beds are available for USD 10 per night

Breakfast costs between USD 5.00 and USD 20.00 for adults, and USD 3.00 and USD 6.00 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.0 From 2,565 reviews

Fair 4.0
Worst Check-in Experience Ever!!
I stayed once about 6 years ago which I remembered it's a nice hotel and so I returned but this time I was really disappointed. During our check-in which is near about the mid-night time, the hotel has cancelled two of our rooms which I booked 3 rooms in total under 2 bookings made (1 booking with twin room & the other booking with 2 king room) and they told me the reason they cancelled because they couldn't get authorization from my credit card but I used the same credit card for my two bookings. I told them it's not acceptable as I haven't received any emails/calls from the hotel direct, my bank & Hotels.com. After 5-10 mins, they tried to call the nearby hotels and check the rooms availability and suddenly they could get one more room for us which I had no idea how they could make it. But anyway, I told them we were not acceptable and stated 3 rooms must be arranged together in the same hotel. At the same time, we heard one of their colleagues made a phone call and left voicemail "we have to cancel your room as we haven't got authorization from your credit card". After making this phone call, they could give us the last room back using the same trick to the other customer due to late check-in. What a hotel chain is that? We felt angry and disappointed on their management & arrangement and I am sure we won't go back again in the future!!
CHING SHING, as2 night family trip
Exceptional 10.0
Awesome place to spend the 4th of July!
We wanted the best seat in the house for the Big Bay Boom fireworks and indeed it was. The hotel staff did a wonderful job informing us of any road closures and obtained extra security to prevent the general public from using hotel parking and facilities so we could enjoy our stay. Although it says they charge for parking, they never said anything when we checked in about it so I am still not sure if we were charged for parking or not They offer bicycles so you can ride around which was awesome. If you do not have a car there are not many choices of restaraunts directly near the hotel so you have to walk a little. You could always take one of the bikes. Our room was nice and the view was perfect. They let us check in a few hours early which was great since we had been up since 4:00am. The staff were always friendly and helpful. The room had a fridge and microwave which is always a plus. Ralph's grocery was about 3 miles away so we stocked up on some food and drinks for the week. Our only complaint was that the door to the bathroom would not stay open. We had to prop it open with a shoe. We like to keep the door open during showers so the steam doesn't build up. Two pools and hot tubs are available and are clean with beautiful views of marina. One had a cozy fireplace for cooler evenings. The restaraunt was nice With beautiful views of the marina. We ate there for lunch and once in evening for a light snack and dessert. Wonderful 4th of July week at this hotel!
Emily, usOther trip
Exceptional 10.0
Great hotel, friendly staff
My wife and I stayed here from May 20th - 25th. We found this hotel to be one of the best in the area and so far, the best we've stayed in, including those along the waterfront near downtown and the San Diego Convention Center. The location is wonderful as you are next to a marina on one side and overlook the bay facing the waterfront which faces Coronado Island on the other side. Oh, can't forget the prices. I stayed 5 nights for a total of $986 (when booking ahead of time). Try that along the waterfront :). Our room was a standard room with a king size bed. It was very roomy, had a huge balcony overlooking the waterfront and was on the second floor. It was very quiet and the staff was very friendly and responded quickly to any requests we had. It had a nice flat screen TV with free HBO, and also free WiFi, which didn't suck for a hotel. The two swimming pools had a feel of coziness and was not like a zoo as some hotel pools. We rented a car and was pleased that we can park across the street in the marina parking for free! Otherwise, it would have been $10 a night, which is still a bargain. The Blue Wave Bar and Grill is really good and every item we ordered tasted great. I would definitely recommend this hotel and we are going to stay here again the next time we visit.
usOther trip
Exceptional 10.0
Great Location, Quiet with Beautiful Views
This Best Western stay was beyond my expectation. We arrived in San Diego at 9am so we went to the hotel hoping that we could check in early and start exploring San Diego. They were happy to accommadate us and check in was extremely easy and the front desk friendly. The room was perfect size for our family of 5. 2 soft queen beds and a sofa bed. The queen beds were in a seperate room with its own large screen TV and doors that seperated it from the living room area. There was a nice kitchen with full size refridgerator. The kitchen also had 4 tall chairs for counter seating. The living room had a large screen TV with a sofa and 2 chairs that made for plenty of room for the entire family to sit and watch TV together. The bathroom is huge with double sink and a nice shower. Everything was very clean. The cleaning staff did an awesome job everyday cleaning and straightening the room. The view from our second floor room could not be beat overlooking the San Diego harbor. It was nice to sit out on the deck watching ships go in and out of the harbor. The hotel provides free bike rental which we did take advantage of. The bikes need some tightening of handle bars but they worked good enough for us to explore the island. The pool was warm and clean as was the hot tub. I will recommend this hotel to anyone and I will be staying here again on any future trips to San Diego.
Stefanie, usOther trip
Poor 2.0
If you like MOLD and MOSQUITOS, stay here!
when I arrived, I parked at the lobby and the front staff said I would have to pay $15 to park. I just wanted to drop off my suitcase to the lobby at the front. As any other hotel ad says "paid parking/valet parking or self park" this one said self park. when I checked in, it would be $15/night. that's the first catch my room wasn't ready as yet so they said they would call me when it was ready. 8pm no one called. went in to check in and the staff "forgot" As I had meetings all day, I checked in at 8pm. When I entered my room, the room smelt like mold, mosquitos everywhere. I asked them to switch but they said all rooms were booked and the maintenance workers left for the day. all night breathing that in, wasn't the best impression at best western. woke up at 5am for my 730am flight. when I checked out, the worker at the front desk was rude and did not answer my questions. asked for a receipt and he said it would be sent to my email. nothing was ever sent. told him the issues of the room and said "thanks for telling me." and that's it. with a horrible attitude from the staff, room issues, WOULD NOT recommend anyone staying here.
ca1 night business trip

Best Western Plus Island Palms Hotel & Marina, San Diego

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