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The Windsor Suites

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Seasonal outdoor pool, a heated pool
Fountain
Studio Suite, 1 King Bed, Balcony, City View | Premium bedding, pillowtop beds, in-room safe, individually decorated
View from room
Combined shower/tub, free toiletries, hair dryer, towels

Overview of The Windsor Suites

VIP Access

The Windsor Suites

4.0 star property
4-star hotel with 2 restaurants, near Pennsylvania Convention Center
8.0 out of 10 Very Good
8.0/10 Very Good

1,023 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is $123
Price available on 5/29/2023
Map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
Main amenities
  • Housekeeping (on request)
  • 2 restaurants and 2 bars/lounges
  • Rooftop terrace
  • 24-hour fitness center
  • Valet parking
  • Seasonal outdoor pool
  • Room service
  • 3 meeting rooms
  • 24-hour front desk
  • Library
  • Computer station
  • Front-desk safe
For families
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities

Room options

About this area

What's nearby

  • In Center City
  • Pennsylvania Convention Center - 6 min walk
  • Reading Terminal Market - 10 min walk
  • Rittenhouse Square - 13 min walk
  • Philadelphia Museum of Art - 23 min walk
  • University of Pennsylvania - 23 min walk
  • Liberty Bell Center - 24 min walk
  • Children's Hospital of Philadelphia - 35 min walk
  • Temple University - 36 min walk
  • Philadelphia Zoo - 37 min walk
  • The Franklin Institute - 1 min drive

Getting around

  • Philadelphia Intl. Airport (PHL) - 15 min drive
  • Philadelphia, PA (PNE-Northeast Philadelphia) - 19 min drive
  • Blue Bell, PA (BBX-Wings Field) - 27 min drive
  • Trenton–Mercer Airport (TTN) - 42 min drive
  • Philadelphia University City Station - 4 min drive
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
  • 30th St Station - 20 min walk
  • Suburban Station - 4 min walk
  • 15th St. Tram Stop - 6 min walk
  • City Hall Station - 6 min walk

Restaurants

  • Comcast Center - 5 min walk
  • Victory Taproom Philly - 1 min walk
  • Local - 3 min walk
  • Urban Farmer - 3 min walk
  • Con Murphy's - 1 min walk

About this property

The Windsor Suites

The Windsor Suites features a rooftop terrace and puts you within a 10-minute walk of Pennsylvania Convention Center. After splashing around at the seasonal outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. Other highlights at this upscale hotel include a 24-hour fitness center and a fitness center. Fellow travelers say good things about the helpful staff and central location. Public transportation is just a short walk: Suburban Station is 4 minutes and 15th St. Tram Stop is 6 minutes.

Languages

English, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 170 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - 2:30 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs and cats only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (USD 45.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's games

Working away

  • 3 meeting rooms
  • Computer station
  • Conference space (1897 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1963
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • 24-hour fitness center
  • Heated pool
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 250.00 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 13 to May 1:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Parking

  • Covered valet parking costs USD 45.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Prepaid debit cards are not accepted for any bookings or onsite payments.

Also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

Frequently asked questions

Does The Windsor Suites offer free cancellation for a full refund?
Yes, The Windsor Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Windsor Suites?
As of May 28, 2023, prices found for a 1-night stay for 2 adults at The Windsor Suites on May 29, 2023 start from $123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Windsor Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Windsor Suites?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at The Windsor Suites?
Yes, cats and dogs stay free.
Is parking offered on site at The Windsor Suites?
Yes. Valet parking costs USD 45.00 per night.
What are the check-in and check-out times at The Windsor Suites?
You can check in from 4:00 PM - 2:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at The Windsor Suites?
No, this hotel doesn't have a casino, but Rivers Casino (4-min drive) and Harrah's Casino and Racetrack (23-min drive) are both nearby.
What is there to do at The Windsor Suites and nearby?
The Windsor Suites has 2 bars and a seasonal outdoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near The Windsor Suites?
Yes, there are 2 onsite restaurants.
What's the area around The Windsor Suites like?
The Windsor Suites is in Center City, a short 4-minute walk from Suburban Station and 6 minutes' walk from Pennsylvania Convention Center. The local area is considered central as well as being good for sightseeing.

Reviews

8.0

Very Good

8.3/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

A wonderful personality
Nyesha was wonderful and she made check in so easy !!!!! She was wonderful
Lynnette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marlo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

Nice hotel with very good service. Bed was broke in room and maintenance man came and fixed while we were in the room. Room was cold was told by front desk switching from heat to air so no heat at this time, but heat was needed. Parking was $45 and that is really a shame that a paying customer should have to pay that fee after paying to stay. Car was to be ready next morning in time for me to go to my appt at UPenn but of course they couldn’t find my keys and I was late for my appt….purpose for stay was appt and I live 2 hrs away and I didn’t want to be late for it. Thankfully they understood and I was seen.
Tracy, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Catherine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chana, 1-night trip
Verified Hotels.com guest review

6/10 Good

Gregory, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend stay
The rooms were really spacious and had beautiful balcony and rooftop
Rachael, 1-night family trip
Verified Hotels.com guest review