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DoubleTree by Hilton Metropolitan - New York City, New York

4 stars
569 Lexington AveNew YorkNY10022United States of America
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Good3.9 / 5
Room
Room is all right
Location
Great location
Wellness
Great wellness & sports facilities
WiFi
WiFi system needs upgrading
3021See all 3,021 Hotels.com reviews
From 4,188 reviewsTripAdvisor Traveller Rating

DoubleTree by Hilton Metropolitan - New York City, New York

from $99
  • Deluxe Room, 1 Queen Bed, Accessible, Non Smoking
  • 1 King Pure Allergy Friendly
  • 1 King Accessible NoSmkg
  • Suite, 1 King Bed, Balcony
  • Standard Room, 1 Queen Bed, Accessible
  • Room, 2 Double Beds, Accessible, Non Smoking
  • Junior Suite, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 Queen Bed, Accessible
  • Junior Suite, 1 King Bed
  • Suite, Accessible, Non Smoking
  • Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)
  • Standard Room, 2 Double Beds, Accessible
  • Classic Room
  • Standard Room, 2 Double Beds, Accessible
  • Deluxe Room, 1 King Bed
  • Standard Room, 1 Queen Bed
  • Standard Room, 1 King Bed, Accessible
  • Standard Room, 1 King Bed
  • One King Bed Non-Smoking
  • Standard Room, 1 King Bed, Accessible
  • Group Room
  • zz
  • Non-Smoking (Run of House)
  • Deluxe Room, 1 King Bed, Accessible
  • Standard Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 Queen Bed, Accessible
  • zz
  • Room, 1 Queen Bed, Accessible, Non Smoking
  • Deluxe Room, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 764 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • Up to 60 lb

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • DoubleTree Hilton Metropolitan New York City Hotel
  • Hilton Metropolitan New York City
  • DoubleTree Hilton Metropolitan Hotel
  • DoubleTree Hilton Metropolitan Hotel New York City
  • DoubleTree Hilton Metropolitan New York City
  • DoubleTree Hilton New York City
  • DoubleTree Metropolitan
  • DoubleTree Metropolitan Hilton
  • DoubleTree Metropolitan New York City
  • DoubleTree New York City Metropolitan
  • Hilton DoubleTree Metropolitan

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 100 per stay

Optional extras

Self parking costs USD 55 per night

Valet parking costs USD 63 per day

Breakfast is offered for an extra charge of USD 20 per person (approximately)

Pets are allowed for an extra charge of USD $100.00 per pet, per stay

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12000
  • Conference space size (meters) - 1115
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1961
  • Elevator/lift
  • ATM/banking

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Met Bar - Onsite lobby lounge.

Met Grill - This restaurant specializes in American cuisine and serves breakfast only.

DoubleTree by Hilton Metropolitan - New York City, New York’s small print

Also known as

  • DoubleTree Hilton Metropolitan New York City Hotel
  • Hilton Metropolitan New York City
  • DoubleTree Hilton Metropolitan Hotel
  • DoubleTree Hilton Metropolitan Hotel New York City
  • DoubleTree Hilton Metropolitan New York City
  • DoubleTree Hilton New York City
  • DoubleTree Metropolitan
  • DoubleTree Metropolitan Hilton
  • DoubleTree Metropolitan New York City
  • DoubleTree New York City Metropolitan
  • Hilton DoubleTree Metropolitan

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 100 per stay

Optional extras

Self parking costs USD 55 per night

Valet parking costs USD 63 per day

Breakfast is offered for an extra charge of USD 20 per person (approximately)

Pets are allowed for an extra charge of USD $100.00 per pet, per stay

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 3021 reviews

DoubleTree by Hilton Metropolitan - New York City, New York
Fair2.0 / 5
Less than expected from Double Tree
I expected more from this hotel. Some things were okay—the room was clean, check in was quick. But there were facilities/mechanical issues throughout our stay. An elevator malfunctioned and we got stuck inside for about 6-7 minutes and the emergency call button did not work. The elevator did eventually shoot up to the 17th floor and the doors opened. We just got out and walked down the stairs. The morning we were checking out the room door slammed shut very hard and got stuck with me inside. My fiancé could not open it from the outside and I could not open it from inside. Housekeeping got security, who got maintenance, who pried the door open with a crowbar in about 20 minutes. At that point I just wanted to leave the entire hotel before I got stuck somewhere else inside the hotel. I would recommend staying somewhere else. There are many other hotels that cost about the same within a block.
2 night family trip
DoubleTree by Hilton Metropolitan - New York City, New York
Outstanding5.0 / 5
Convenient area. Close to train. Clean rooms
Friendly staff, easy check in.
1 night trip
DoubleTree by Hilton Metropolitan - New York City, New York
Excellent4.0 / 5
Clean hotel
It was clean, spacious and quiet!
1 night romance trip
DoubleTree by Hilton Metropolitan - New York City, New York
Excellent4.0 / 5
Clean room/hotel and great staff
Nice clean room. The mattresses are dated and too soft. But, the staff was great and the location and price were perfect for us.
1 night romance trip
DoubleTree by Hilton Metropolitan - New York City, New York
Fair2.0 / 5
The thing that messed up the experience for me was the fact that the room didn't have a fridge, they didn't have free wifi ($15 for 24hrs), & they didn't have a pool. Also the tv didn't work at 1st & all the ports to the tv are blocked by the anti theft wall mount, so u can't watch any dvds or plug in a game system to keep you or your children occupied. The bed was comfortable but most hotel beds are comfortable. I just don't think its worth the price of the stay overall.
1 night romance trip

See all reviews

DoubleTree by Hilton Metropolitan - New York City, New York

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